Co-operative Legal Services Opiniones 

19.469
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We've been putting off making our Wills and LPA'S for years but finally decided to bite the bullet and get it done. We went with the Co-op as its a name we knew and trusted. After initially complet... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Explained in a manner without jargon and easy to follow. Questions answered in an away that didn’t over complicate things and felt they were valid questions. A difficult subject to discuss but mad... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Everything straight forward, form sent prior to telephone appointment which was a great help during the appointment. Opportunities to ask questions easy to follow and Tiffany was great if I didn't un... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When my Aunt died last year she left what we thought was a legal will, but she hadn’t signed/dated it in front of witnesses. I turned to the Co-op Legal Team who put me in touch with a very kind, eff... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios legales
  2. también en la categoría
  3. Abogado de derecho de familia
  4. Abogado de lesiones personales
  5. Abogado especializado en divorcios
  6. Estudio de abogados

Escrito por la empresa

Legal advice without jargon. The fee we quote is the fee you pay. No nasty surprises. Call Co-op Legal Services on 0333 331 5342 and we will help you. Named Probate Provider of the Year and National Will Writing Firm of the Year in the British Wills and Probate Awards 2018.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

19 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(19.469)

5431 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

When my Aunt died last year she left…

When my Aunt died last year she left what we thought was a legal will, but she hadn’t signed/dated it in front of witnesses. I turned to the Co-op Legal Team who put me in touch with a very kind, efficient and professional lady called Samantha Smith, who dealt with everything for me. No matter how small my query, Samantha showed care and empathy and always replied swiftly.
If you need someone to help you through Probate, I wholly recommend The Co-op, in particular Samantha Smith.

14 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Margaret,
Thank you for taking the time to share your feedback following the passing of your aunt. We are deeply sorry for your loss, but we are so pleased to hear that our team was able to provide clear guidance and support during such a complicated and emotional time. It is wonderful to know that your advisor was quick to assist with all of your questions and offered the compassionate, professional care you needed throughout the process. We will be sure to pass along your very kind recommendation and generous comments to Samantha and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Great service

Kelly was very knowledgeable, she talked us through all of our options. Made helpful and considerate suggestions.

14 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Simon,
Thank you for taking the time to leave such a wonderful five-star review. We are delighted to hear that our team member provided clear guidance on your available choices and offered thoughtful recommendations tailored to your needs. Providing helpful, considerate, and knowledgeable support is always our top priority, and we appreciate your kind feedback.
Your feedback will be shared with Kelly and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

I rang for a fixed quote for help with…probate

I rang for a fixed quote for help with probate. I had already started by registering the death, notifying pensions and filling out tell us once, but then felt overwhelmed.
RF gave me great advice after I answered his questions and said that I did not need probate or letters of administration. I would definitely recommend this service.

14 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Thea,
Thank you for taking the time to share your feedback. Dealing with estate administration can feel daunting, so we are glad we could assess your situation, offer clear guidance, and save you unnecessary stress. Your recommendation means a great deal to us.
Your feedback will be shared with Rodney and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Mark was excellent

Mark was excellent. He was personable, clear with his communication and explained things well, without ever being patronising. No complaints at all

29 de septiembre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Ian,
We are delighted to hear about your positive experience. It is wonderful to know that our colleague was personable, communicated clearly, and explained everything thoroughly in a respectful manner. We appreciate your kind feedback and will be sure to pass your lovely comments along to Mark and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

A great service for writing our wills.

Gethin was very helpful when it came to writing our will, it was made clear and informative. We had been putting off doing this for a long time as we envisaged lots of lengthy red tape, however this really wasn’t the case. Gethin made the whole process of writing our will so straightforward. We would recommend this service.

13 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Clare,
We are delighted to hear about your positive experience. It is wonderful to know that our colleague was able to make the process clear, informative, and so straightforward, helping to dispel any worries you had about lengthy red tape. We truly appreciate you taking the time to share your feedback and for your kind recommendation. Your comments will be shared with Gethin and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Sandy Barnes is a good communicator…

Sandy Barnes is a good communicator with sense of humour like mine. We able to sort things out to my satisfaction and He mad e easy and explained things in an uncomplicated way. I was a pleasure to complete the business and I would thoroughly recommend him any time.

13 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Mr Brinson,
We are delighted to hear about your positive experience. It is wonderful to know that our colleague was able to explain everything clearly and simply, helping to resolve your matters to your complete satisfaction. We truly appreciate your kind recommendation and are pleased that the whole process was such an enjoyable one for you. Your feedback will be shared with Sandy and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Estate Planning meeting

My wife and I had an appointment with Paul Hyatt for estate planning, drafting a will and LPA. He was very informative and helpful. He was very thorough going through all the required steps. I’d definitely recommend him and CO-OP legal services.

3 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Mr Doar,
We are delighted to hear about your positive experience. It is wonderful to know that your advisor was so informative, helpful, and thorough while guiding you through all the necessary steps for your estate planning, will, and LPA. We truly appreciate your recommendation and kind feedback.
Your comments will be shared with Paul and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Sarah Gray was very helpful

Sarah Gray was very helpful, friendly and informative.

13 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Lindsay,
We are so pleased to hear that you experienced such a welcoming, clear, and supportive service with our team. Thank you for taking the time to share your positive feedback with us, as it truly means a lot. We will be sure to pass along your kind words to Sarah and the team..
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Create a Will

Today, my wife and I took a call from Tracy Potter, following an initial enquiry to create a Will for each of us.
Without any pressure to sign up for anything, we were very impressed with the information Tracy gave and the options we were able to pursue. We are now looking forward to completing this process.

13 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Dave,
We are delighted to hear about your positive experience while discussing your legal arrangements. It is wonderful to know that you were provided with clear options and valuable information without feeling rushed or pressured. We truly appreciate your feedback and look forward to helping you complete your documentation.
Your comments will be shared with Tracy and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Helped protect our assets for our children

Had a meeting today with Gian Gill of Co-operative legal services who we found exceedingly helpful. He explained the complete process at each stage and what would be best to protect our assets for our children. Great service and we did proceed with them.

13 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Lorna,
We are delighted to hear about your positive experience. It is wonderful to know that our colleague was so helpful in explaining each stage of the process clearly and offering guidance to ensure your family's future is protected. We truly appreciate your feedback and are pleased that you decided to proceed with our services.
Your comments will be shared with Gian and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Mr Tarek Rouf from Co-op Legal Services…

Mr Tarek Rouf from Co-op Legal Services has been so helpful with clear and concise guidance , would recommend him to any bereaved family

13 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Lorraine,
We are deeply sorry for your loss and grateful for your kind feedback. It is comforting to know that our colleague provided clear, supportive, and reassuring direction to help your family through such a difficult time. Your recommendation means a great deal to us, and we will be sure to pass along your thoughtful words to Tarek and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Many thanks to Amrita Bhamra who helped…

Many thanks to Amrita Bhamra who helped us with the process of writing wills and LPA's.
It was clearly explained and this helped with the decisions we made.
Kind Regards
Jeff

13 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear J Dale,
We are glad you had a positive experience creating your legal documents. We appreciate your kind feedback regarding how clearly everything was explained to help guide your decisions. Thank you.
Your comments will be shared with Amrita and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 3 estrellas sobre 5

I had a series of different case…

I had a series of different case handlers which was frustrating. The final one, Ella Anderson took over on late September so had a very brief involvement.

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Celia,
Thank you for your feedback. We regret the frequent changes in Case Manager and we appreciate your frustration; however colleagues moving to different roles is something we cannot always control, so it is necessary to reallocate the case to a new colleague.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Process easier than expected

Chloe who dealt with my plan was professional and friendly. She explained the process and what all the details would mean for my personal requirements in simple terms and let me make my decisions on what to include and not include on my will without pressure. It was a smooth process done over a teams meeting which I preferred to a phone call for something so important and something I was a bit apprehensive about.

13 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Col,
We appreciate you sharing your positive experience. We are so pleased to hear that our colleague was professional, friendly, and able to explain everything clearly without any pressure. It is wonderful that the video meeting helped make an important process feel smooth and reassuring for you. We will pass your kind comments along to Chloe and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

We found Andrew Ford to be…

We found Andrew Ford to be knowledgeable, helpful and delivered on our joint aims for our requirements in a friendly, clear way. Could not recommend him highly enough. Superb

13 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Robin,
We are delighted to hear about your very positive experience. It is wonderful to know that our colleague provided such knowledgeable, friendly, and clear assistance while meeting all of your requirements. We truly appreciate your high recommendation and will be sure to pass your lovely feedback to Andrew and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Tracy us very professional and helpful…

Tracy us very professional and helpful in explaining the details and providing information crucial for the service. Will recommend to everyone who needs a will. 10 out of 10! Super

13 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Jenny,
We are delighted to hear about your positive experience with our service. It is wonderful to know that our colleague provided clear explanations and crucial information to guide you through the process seamlessly. We truly appreciate your high rating and your kind recommendation, and we will be sure to pass along your supportive feedback to Tracy and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Stuart Jenkins from the CO-OP was very…

Stuart Jenkins from the CO-OP was very helpful in advising me regarding completion of my will.

13 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Mr. O'Gorman,
Thank you for your wonderful five-star review. We are so pleased to hear that you received such helpful advice and guidance while preparing your document. Your kind feedback is greatly appreciated and will be shared with Stuart and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 4 estrellas sobre 5

Gethin was very helpful and explained…

Gethin was very helpful and explained everything clearly and simply to us

13 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Colin,
We are delighted to hear that our team member provided clear and simple guidance during your interaction. Thank you for taking the time to share your positive experience with us; we truly appreciate your feedback.
We will be sure to pass along your kind comments to Gethin and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Had a meeting with Siobhan Somers…

Had a meeting with Siobhan Somers yesterday she was extremly helpful and knowledgable informing me of things l hadn't even thought of. Would highly recommend

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Pat,
We are delighted to hear about your positive experience. It is wonderful to know that our team member was extremely helpful and knowledgeable, providing valuable insights and advice that you had not previously considered. We truly appreciate your high recommendation and will be sure to share your kind feedback with Siobhan and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Tim Woodburn was our consultant

Tim Woodburn was our consultant, he put us at ease and answered all our questions in a very professional manner. We was very pleased with the meeting and went with the will service, just like to say thank you Tim

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Kevin,
We are delighted to hear about your very positive experience. It is wonderful to know that your consultant put you at ease and addressed all of your questions in such a professional manner. We are pleased that you were so happy with the meeting and decided to move forward with our will writing service. Thank you for your kind feedback, which we will be sure to share with Tim and the rest of the team.
Kind regards,
Owen (Customer Services)

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