Co-operative Legal Services Opiniones 

19.469
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We've been putting off making our Wills and LPA'S for years but finally decided to bite the bullet and get it done. We went with the Co-op as its a name we knew and trusted. After initially complet... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Explained in a manner without jargon and easy to follow. Questions answered in an away that didn’t over complicate things and felt they were valid questions. A difficult subject to discuss but mad... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Everything straight forward, form sent prior to telephone appointment which was a great help during the appointment. Opportunities to ask questions easy to follow and Tiffany was great if I didn't un... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When my Aunt died last year she left what we thought was a legal will, but she hadn’t signed/dated it in front of witnesses. I turned to the Co-op Legal Team who put me in touch with a very kind, eff... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios legales
  2. también en la categoría
  3. Abogado de derecho de familia
  4. Abogado de lesiones personales
  5. Abogado especializado en divorcios
  6. Estudio de abogados

Escrito por la empresa

Legal advice without jargon. The fee we quote is the fee you pay. No nasty surprises. Call Co-op Legal Services on 0333 331 5342 and we will help you. Named Probate Provider of the Year and National Will Writing Firm of the Year in the British Wills and Probate Awards 2018.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

19 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(19.469)

5431 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great experience Thank you Cameron

Overall great service after loosing my parents appointed co-op legal to deal with the full estate, everything finalised in one year start to finish including selling a property, Cameron O’ware was my case manager very pleased with how professional & knowledgeable Cameron was
Many thanks Cameron !

13 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Andrea,
Please accept our deepest condolences for the loss of your parents. We are so glad to hear that our team provided professional and knowledgeable guidance to manage the full estate and property sale within a year. Easing your burden during such a difficult time is always our priority, and we will be sure to share your kind appreciation with Cameron and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Will planning

Nadia was really helpful, answered all my questions and explained how everything would work.

13 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Chris,
We appreciate your positive feedback. We are delighted to hear that our team member was so helpful, took the time to answer all your questions, and clearly outlined how everything would work. We will be sure to pass along your kind comments to Nadia and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Many thanks to our advisor Tim Woodburn…

Many thanks to our advisor Tim Woodburn who guided us through the process. He answered our questions clearly and went through the options available to us. The cost was clearly communicated and a fixed fee so we know there are no extras to come. Thank you.

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Antony,
We are delighted to hear about your positive experience and that you felt fully guided throughout the entire process. It is wonderful to know that your options and the transparent pricing structure were explained so clearly, giving you complete peace of mind. We appreciate your kind feedback and will be sure to share your comments with Tim and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Will writing service

Patrick was friendly and informative when we wanted our will written. He explained everything in a way we understood. We were kept updated throughout this process. I would recommend the Co-op as being very easy to use and helpful. X

15 de septiembre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Valerie
We are delighted to hear about your positive experience. It is wonderful to know that our advisor provided clear, easy-to-understand explanations and kept you well-informed throughout the entire journey. We truly appreciate your kind recommendation and feedback.
We will share your comments with Tim and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Will discussions with Amrita

Just had a phone meeting with Amrita Bharma. It was brilliant. Discussed everything I needed and she was tolerant of my mind changes. I would highly recommend dealing with Amrita to any of my friends and family for their future needs. Thanks for all your help.

13 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Mrs H,
We are delighted to hear about your very positive experience. It is wonderful to know that your telephone meeting went so smoothly and that our colleague was patient and accommodating as you talked through all of your options and made your decisions. Thank you for your high recommendation and for taking the time to share your feedback. We will be sure to pass along your kind words to Amrita and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Highly recommended estate planning

Our consultant, Stephen Bickers, was friendly and professional, prepared us well for the consultation, fully understood our situation, offered clear options and advice, provided helpful information about next steps and was altogether essential in our seeking to have a new will written and lasting power of attorney set up. Highly recommended.

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Helen,
We are delighted to hear about your positive experience. It is wonderful to know that our consultant was friendly, professional, and took the time to fully understand your situation. We are pleased that the clear advice and guidance provided made the process of writing your new will and setting up a lasting power of attorney so straightforward. Your high recommendation means a great deal to us, and we will be sure to pass along your complimentary feedback to Stephen and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Had a really interesting discussion…

Had a really interesting discussion yesterday with an agent about the coop service. Must admit was a little sceptical beforehand you what a mean someone is going give free information and turns out to be a scam. But no i was wrong to be sceptical no pressure selling just good understandable information and my next steps were in plain English. Brilliant expect to be in touch when things move forward with my application for probate.

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Malcolm,
It is completely natural to feel hesitant before reaching out, so we are delighted that your conversation put your mind at ease. We take great pride in providing clear, straightforward guidance without any pressure, ensuring you feel confident about your choices. Thank you for sharing your positive experience, and we look forward to assisting you whenever you are ready to take the next steps.
We will share your comments with Katy and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Belinda Curtis was always helpful and…

Belinda Curtis was always helpful and always kept me informed as to how our case was proceeding.

13 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Mr Daniel,
Thank you for taking the time to leave such a wonderful 5-star review. We are delighted to hear that you felt well-supported and received clear, consistent communication throughout the duration of your matter. Providing dedicated service and keeping our clients updated at every step is always our top priority, and your kind feedback is greatly appreciated by our entire team.
We will share your comments with Belinda and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

They came across as a company who had a…

They came across as a company who had a lot of experience which made me feel very comfortable and found them easy to talk to.

9 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Gina,
We are delighted to hear you had such a positive experience. It is wonderful to know that our team's experience helped you feel comfortable and that you found us easy to speak with. We appreciate your feedback and will be sure to share your kind words with the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Stuart Jenkins? you are in good hands..…

Stuart Jenkins phoned promptly at the prearranged time. He explained every point clearly and coped with my complicated family tree requests. He afforded me the time to consider certain points and never rushed my answers. He struck just the right balance of professionalism and friendliness to give me confidence in this stage of my estate planning and power of attorney.

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear M Lloyd,
We are delighted to hear about your positive experience. It is wonderful to know that our advisor was punctual, thorough, and accommodated your unique family arrangements. We are pleased that you were given the time needed to make your decisions without feeling rushed, and that the perfect mix of professionalism and approachable guidance gave you full confidence in your legal and estate planning. Your thoughtful feedback will be shared with Stuart and the team.
Kind regards,
Owen (Customer Services)

Valorada con 4 estrellas sobre 5

It was a little difficult trying to get…

It was a little difficult trying to get the Department i was looking for due to the chatbot.
When I did talk to the agent she was very helpful

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Brian,
Thank you for your review. We're glad you enjoyed your experience with our team member, but we appreciate your feedback about navigating our automated system. which we will look into.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Tim ran me through the ins and outs of…

Tim ran me through the ins and outs of standard and trust wills and we spoke through my specific circumstances and wishes. His support helped me decide the what route was best for me and I am very pleased with now having a will and the peace of mind that brings me and the security it provides my loved ones should the unforeseen happen. I would encorage anyone thinking of a will to explore with the Co-op, I had a very positive experience.
Regards,
James, Worksop, UK

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear James,
We are delighted to hear about your positive experience with your estate planning consultation. It is wonderful to know that our colleague provided clear guidance tailored to your specific circumstances, helping you select the right option to secure your family's future and give you complete peace of mind. We truly appreciate your kind recommendation and your feedback will be shared with Tim and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Good Precise & Clear service

Very easy to get started with the Teams app. Kelly Armstrong was our video call advisor and dealt with all our wishes in a professional and informative manner. As first time Will makers we were a little apprehensive, so Kelly was the ideal person to put our minds at rest. Very happy with the service we received.

9 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Robert,
We are delighted to hear about your positive experience. We understand that creating a Will for the first time can feel overwhelming, so we are thrilled that your video advisor was able to put your minds at ease, address all your wishes professionally, and make the digital process so seamless for you. Thank you for your kind feedback; we will be sure to share your lovely comments with Kelly and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Kaya Bryant

Kaya Bryant, Probate Consultant explained the service I requested clearly and concisely. Which I greatly appreciated after spending time previously with other company's Probate Consultants avoiding my questions and rambling.

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Ann,

We are delighted to hear about your very positive experience. We understand how frustrating it can be when seeking straightforward advice, so we are pleased that our consultant was able to address your questions directly and provide clear, efficient guidance without unnecessary delay. Thank you for your feedback, and we will be sure to pass along your kind words to Kaya and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Will writing service

Callum Mayneord was very knowledgeable, professional, helpful and patient during our teams meeting. I would definitely recommend Co-op for their will writing services.

9 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Preeya,
We are delighted to hear about your positive experience. It is wonderful to know that our team member was so informative, professional, and patient during your meeting, ensuring you felt fully supported throughout the process. We truly appreciate your kind feedback and your recommendation of our services.
We will be sure to pass along your kind words to Calum and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Will consultation

Our consultation was with Tracy Potter who was knowledgeable, efficient and personable, keeping a difficult conversation light and with good humour. Tracy went through the different types of will and helped us to choose the most appropriate type for our circumstances. If you're looking to sort out your estate, we thoroughly recommend Tracy and Co-Op legal services.

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Peter,
Thank you for sharing your positive feedback with us. We are delighted to hear that your consultation was handled with such expertise and lightheartedness, making what could have been a challenging topic much easier to navigate. It is wonderful that you received such helpful guidance in choosing the right estate options for your needs. We truly appreciate your warm recommendation and will be sure to pass along your kind words to Tracy and the team.
Kind regards,
Owen (Customer Services)

Valorada con 4 estrellas sobre 5

Leila was very helpful

Leila was very helpful as well as tactful. I felt that she really listened to my situation and needs and also was patient with me explaining some of the more complex options and made them very easy to understand

9 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Tom,
We are delighted to hear about your positive experience. We are pleased that our colleague listened closely to your situation and took the time to explain complex options clearly and patiently. We will be sure to share your kind feedback with Leiya and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

The reassurance

The reassurance, thorough explanation , making a difficult moment in life easier!! Francis

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Jose,
We are glad to hear our clear guidance provided comfort during your challenging situation. Thank you.
We will be sure to share your kind feedback with Francis and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Reference Natalie Thornley Although we…

Reference Natalie Thornley Although we didnt take up any packages, the Co-op were very helpful. After losing a special person, we needed some advice on next steps for probate and estate administration, Natalie was extremely considerate and knowledgeable on this topic. At no point did we feel under pressure to purchase. Thank you Natalie and we will be in touch should we need any further help.

9 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Lyn,
Thank you for taking the time to share your feedback following the loss of your loved one. We are so glad to hear that our team member provided clear, compassionate advice when you needed guidance on estate administration and probate, all without making you feel rushed or pressured. Please do not hesitate to reach back out to us if you require any additional support in the future.
We will share your kind feedback with Natalie and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Phillip Thomas was evidently well…

Phillip Thomas was evidently well versed with all aspects of Will Writing and Inheritence planning
A good experience

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Paul,
We are delighted to hear that you had such a good experience with us. It is wonderful to know that our team member was well versed in all aspects of estate planning and provided you with knowledgeable guidance. Thank you for taking the time to share your positive feedback.
We will pass on your review to Phillip and the rest of the team.
Kind regards,
Owen (Customer Services)

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