Co-operative Legal Services Opiniones 

19.503
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Used the Estate Planning Service to set up Wills and Power of Attorneys. Excellent service from Joshua Lacy! Made the whole process very straightforward and all steps were carefully explained in s... Ver más

Valorada con 5 estrellas sobre 5

SW was so helpful, patient, compassionate and understanding through what it is very difficult time. Even more so as I am completely deaf and use captioned calls whuch means there are a few seconds t... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Explained in a manner without jargon and easy to follow. Questions answered in an away that didn’t over complicate things and felt they were valid questions. A difficult subject to discuss but mad... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We've been putting off making our Wills and LPA'S for years but finally decided to bite the bullet and get it done. We went with the Co-op as its a name we knew and trusted. After initially complet... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios legales
  2. también en la categoría
  3. Abogado de derecho de familia
  4. Abogado de lesiones personales
  5. Abogado especializado en divorcios
  6. Estudio de abogados

Escrito por la empresa

Legal advice without jargon. The fee we quote is the fee you pay. No nasty surprises. Call Co-op Legal Services on 0333 331 5342 and we will help you. Named Probate Provider of the Year and National Will Writing Firm of the Year in the British Wills and Probate Awards 2018.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

20 mil opiniones

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4,8

Todas las opiniones

(19.503)

5452 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Belinda Curtis was always helpful and…

Belinda Curtis was always helpful and always kept me informed as to how our case was proceeding.

13 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Mr Daniel,
Thank you for taking the time to leave such a wonderful 5-star review. We are delighted to hear that you felt well-supported and received clear, consistent communication throughout the duration of your matter. Providing dedicated service and keeping our clients updated at every step is always our top priority, and your kind feedback is greatly appreciated by our entire team.
We will share your comments with Belinda and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

They came across as a company who had a…

They came across as a company who had a lot of experience which made me feel very comfortable and found them easy to talk to.

9 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Gina,
We are delighted to hear you had such a positive experience. It is wonderful to know that our team's experience helped you feel comfortable and that you found us easy to speak with. We appreciate your feedback and will be sure to share your kind words with the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Stuart Jenkins? you are in good hands..…

Stuart Jenkins phoned promptly at the prearranged time. He explained every point clearly and coped with my complicated family tree requests. He afforded me the time to consider certain points and never rushed my answers. He struck just the right balance of professionalism and friendliness to give me confidence in this stage of my estate planning and power of attorney.

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear M Lloyd,
We are delighted to hear about your positive experience. It is wonderful to know that our advisor was punctual, thorough, and accommodated your unique family arrangements. We are pleased that you were given the time needed to make your decisions without feeling rushed, and that the perfect mix of professionalism and approachable guidance gave you full confidence in your legal and estate planning. Your thoughtful feedback will be shared with Stuart and the team.
Kind regards,
Owen (Customer Services)

Valorada con 4 estrellas sobre 5

It was a little difficult trying to get…

It was a little difficult trying to get the Department i was looking for due to the chatbot.
When I did talk to the agent she was very helpful

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Brian,
Thank you for your review. We're glad you enjoyed your experience with our team member, but we appreciate your feedback about navigating our automated system. which we will look into.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Tim ran me through the ins and outs of…

Tim ran me through the ins and outs of standard and trust wills and we spoke through my specific circumstances and wishes. His support helped me decide the what route was best for me and I am very pleased with now having a will and the peace of mind that brings me and the security it provides my loved ones should the unforeseen happen. I would encorage anyone thinking of a will to explore with the Co-op, I had a very positive experience.
Regards,
James, Worksop, UK

12 de octubre de 2026
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Respuesta de Co-operative Legal Services

Dear James,
We are delighted to hear about your positive experience with your estate planning consultation. It is wonderful to know that our colleague provided clear guidance tailored to your specific circumstances, helping you select the right option to secure your family's future and give you complete peace of mind. We truly appreciate your kind recommendation and your feedback will be shared with Tim and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Good Precise & Clear service

Very easy to get started with the Teams app. Kelly Armstrong was our video call advisor and dealt with all our wishes in a professional and informative manner. As first time Will makers we were a little apprehensive, so Kelly was the ideal person to put our minds at rest. Very happy with the service we received.

9 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Robert,
We are delighted to hear about your positive experience. We understand that creating a Will for the first time can feel overwhelming, so we are thrilled that your video advisor was able to put your minds at ease, address all your wishes professionally, and make the digital process so seamless for you. Thank you for your kind feedback; we will be sure to share your lovely comments with Kelly and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Kaya Bryant

Kaya Bryant, Probate Consultant explained the service I requested clearly and concisely. Which I greatly appreciated after spending time previously with other company's Probate Consultants avoiding my questions and rambling.

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Ann,

We are delighted to hear about your very positive experience. We understand how frustrating it can be when seeking straightforward advice, so we are pleased that our consultant was able to address your questions directly and provide clear, efficient guidance without unnecessary delay. Thank you for your feedback, and we will be sure to pass along your kind words to Kaya and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Will writing service

Callum Mayneord was very knowledgeable, professional, helpful and patient during our teams meeting. I would definitely recommend Co-op for their will writing services.

9 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Preeya,
We are delighted to hear about your positive experience. It is wonderful to know that our team member was so informative, professional, and patient during your meeting, ensuring you felt fully supported throughout the process. We truly appreciate your kind feedback and your recommendation of our services.
We will be sure to pass along your kind words to Calum and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Will consultation

Our consultation was with Tracy Potter who was knowledgeable, efficient and personable, keeping a difficult conversation light and with good humour. Tracy went through the different types of will and helped us to choose the most appropriate type for our circumstances. If you're looking to sort out your estate, we thoroughly recommend Tracy and Co-Op legal services.

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Peter,
Thank you for sharing your positive feedback with us. We are delighted to hear that your consultation was handled with such expertise and lightheartedness, making what could have been a challenging topic much easier to navigate. It is wonderful that you received such helpful guidance in choosing the right estate options for your needs. We truly appreciate your warm recommendation and will be sure to pass along your kind words to Tracy and the team.
Kind regards,
Owen (Customer Services)

Valorada con 4 estrellas sobre 5

Leila was very helpful

Leila was very helpful as well as tactful. I felt that she really listened to my situation and needs and also was patient with me explaining some of the more complex options and made them very easy to understand

9 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Tom,
We are delighted to hear about your positive experience. We are pleased that our colleague listened closely to your situation and took the time to explain complex options clearly and patiently. We will be sure to share your kind feedback with Leiya and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

The reassurance

The reassurance, thorough explanation , making a difficult moment in life easier!! Francis

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Jose,
We are glad to hear our clear guidance provided comfort during your challenging situation. Thank you.
We will be sure to share your kind feedback with Francis and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Reference Natalie Thornley Although we…

Reference Natalie Thornley Although we didnt take up any packages, the Co-op were very helpful. After losing a special person, we needed some advice on next steps for probate and estate administration, Natalie was extremely considerate and knowledgeable on this topic. At no point did we feel under pressure to purchase. Thank you Natalie and we will be in touch should we need any further help.

9 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Lyn,
Thank you for taking the time to share your feedback following the loss of your loved one. We are so glad to hear that our team member provided clear, compassionate advice when you needed guidance on estate administration and probate, all without making you feel rushed or pressured. Please do not hesitate to reach back out to us if you require any additional support in the future.
We will share your kind feedback with Natalie and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Phillip Thomas was evidently well…

Phillip Thomas was evidently well versed with all aspects of Will Writing and Inheritence planning
A good experience

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Paul,
We are delighted to hear that you had such a good experience with us. It is wonderful to know that our team member was well versed in all aspects of estate planning and provided you with knowledgeable guidance. Thank you for taking the time to share your positive feedback.
We will pass on your review to Phillip and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

I would highly recommend Gain Gill for…

I would highly recommend Gain Gill for his outstanding service and professionalism. From the moment we met, he was kind, knowledgeable and understanding and it was clear that he genuinely cared about helping us and our family.

Discussing later life planning and power of attorney can be quite daunting and it is not always easy to know where to start. Gain took the time to explain everything clearly, answer our questions and make sure we felt comfortable and understood the options available to us. We never felt rushed or pressured and his approach was both reassuring and compassionate.

What really stood out was that Gain genuinely seemed to care about us as people, rather than simply seeing it as a job. His patience, empathy and professional knowledge made what could have been a difficult conversation a much more positive experience.

Thank youGain for your time, kindness and support. You are a real credit to Co-op Legal Services and we would not hesitate to recommend you to anyone looking for guidance and support with later life planning.

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Justin,
Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that your experience with later life planning and power of attorney was so positive, clear, and reassuring. It is wonderful that you felt truly listened to, supported, and never rushed during these important discussions. We will be sure to pass along your very kind words and appreciation to Gian and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

The advisor was friendly

The advisor was friendly, caring, very informative, and extremely professional. She relieved all my stress and guided me to organisations that would deal with the many complicated issues I would have to deal with now my husband has passed away.

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Patricia,
Please accept our deepest condolences for the loss of your husband. We are truly glad to hear that our advisor provided friendly, compassionate, and expert support to help relieve your stress during such a difficult time. It is wonderful to know that she was able to guide you toward the right organizations to assist with your complex affairs. We will certainly share your heartfelt appreciation with Sudash and the rest of our team.
Kind regards,
Owen (Customer Services)

Valorada con 4 estrellas sobre 5

A big thank you to Thomas Oaten

A big thank you to Tom at Co-op Solicitors for all his help with the probate process following the loss of my dad. It has been a long and stressful journey, and dealing with everything after losing a parent is never easy.

I’m really appreciative of the help and support provided throughout the process. It has taken time and there have been stressful moments along the way, but I’m relieved that everything has finally come together and the property sale has been completed.

Thank you, Tom, for your assistance in helping me get everything sorted. It means a lot to finally have this chapter completed.

9 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Brandon,
Please accept our deepest condolences for the loss of your father. We fully understand that managing probate and a property sale while grieving is a lengthy and emotionally challenging experience. We are glad that our colleague could provide the support and guidance needed to navigate the stressful moments and bring this matter to a successful close. Your kind feedback will be passed along to Tom and the wider team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Patrick was a great help getting the…

Patrick was a great help getting the will sorted

28 de agosto de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Jonathan,
We are so pleased to hear that you had a seamless experience getting your legal documents in order. Thank you for taking the time to share your positive feedback with us!
We will share your kind comments with Patrick and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

A great experience with a really lovely…

A great experience with a really lovely lady Jennie very thorough and knowledgeable talked me through what needed to be done can’t recommend enough

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Stephen,
We are happy to hear that your visit was so positive. Thank you for praising our detailed explanations and expert care. We truly appreciate your recommendation.
We will share your kind words with Jennie and the team.
Kind regards
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Co-op Legal Services…

We were very pleased with the service provided by Stuart Tate - very professional and also empathetic and considerate. We were provided with a good deal of advice and guidance beyond what we had originally requested.

16 de septiembre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear David,
We are delighted to hear about your very positive experience. It is wonderful to know that you received professional, empathetic, and considerate support throughout your service. We are pleased that the additional guidance and advice provided went above and beyond your expectations and proved to be so helpful. Your kind feedback is greatly appreciated and will be shared with Stuart and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

We had a meeting with Mrs Amrita Bhamra…

We had a meeting with Mrs Amrita Bhamra today and as we are Computer Illiterate we struggled to join the meeting so Amrita Telephoned us and we proceeded. We are older people and she was very Kind and Patient with us. She explained everything precisely and if we didn't hear properly, she repeated it again. We can honestly say she was a great help in writing our Wills and would recommend her to anybody. Thank You Co-op for providing us with such marvellous help and Thank you Amrita

12 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Lynne,
We appreciate you sharing your positive experience. We are so pleased to hear that our colleague went out of her way to assist you when you had trouble connecting, demonstrating such patience and kindness throughout your meeting. It is wonderful to know that everything was explained clearly and at a comfortable pace to make writing your wills a smooth process. We will certainly pass your lovely feedback along to Amrita and the rest of the team.
Kind regards,
Owen (Customer Services)

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