Countrywide Hearing Opiniones 

154
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First class service in all its aspects. Although very busy at time of calling, seamlessly put through to Niall as Claims Handler. He was very reassuring and understanding, and with me having the neces... Ver más

Valorada con 5 estrellas sobre 5

Countrywide Hearing were extremely helpful and Niall Thomas there was very understanding when my mum lost her hearing aid. She was quickly put in touch with a local audiologist who was also very helpf... Ver más

Valorada con 5 estrellas sobre 5

The service provided has been truly supportive and helpful. Moreover, whenever I needed to connect your service you always responded to my messages extremely well. A sincere thank to your service.

Valorada con 5 estrellas sobre 5

Husband lost hearing aids on holiday. Contacted insurance on return who then passed onto Countrywide. Absolutely brilliant service! From initial call from Polly everything was dealt with promptly, eff... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Audiólogo
  2. también en la categoría
  3. Agencia de seguros para el hogar
  4. Compañía de seguros
  5. Servicio de reparación de audífonos
  6. Tienda de audífonos

Escrito por la empresa

Countrywide Hearing is the UK's leading hearing aid claim management specialist, providing validation, repair, replacement, and aftercare services. Since 2012, insurance companies and their clients have trusted us to deliver a seamless and efficient claims experience. As an award-winning and independent company, we are committed to putting our customers at the heart of everything we do, ensuring every hearing aid claim is handled with care, expertise, and professionalism. We combine exceptional in-house product knowledge with expert audiology support to provide the best possible outcomes for our clients. Our carefully selected audiologists offer appointments throughout the UK, either in the comfort of your own home or at a local clinic, delivering convenient, personalised care from claim validation through to replacement and aftercare.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

154 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(154)

47 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I had no bother from the very beginning

I had no bother from the very beginning
All the people I have spoken to have been lovely and very helpful
Very good service
Thank yous
Patrick

11 de junio de 2025
Opinión espontánea
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Respuesta de Countrywide Hearing

Our pleasure Patrick, we are glad to hear things went smoothly with your claim. Please don't hesitate to contact us if you need any further assistance.

Valorada con 5 estrellas sobre 5

New Hearing Aids Stephen phoned me to arrange my…

Stephen phoned me to arrange my appointment for the following morning. He arrived on time and introduced himself and gave me his card. I felt at ease with him right away. The whole process was amazing from the hearing test to the moulds being taken. He phoned me as soon as he received my new hearings aids and arranged to come out the following morning. The aids are perfect. The whole service was amazing.

16 de mayo de 2025
Opinión espontánea
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Respuesta de Countrywide Hearing

Thank you Helen, we'll be sure to pass along your kind words to Stephen. We are delighted to hear you had a great experience.

Valorada con 5 estrellas sobre 5

Efficient, caring

I contacted Admiral, my insurers and within half a day I had a call from Countrywide Hearing Ltd. I was put in touch with Mr Kavadias who came out to my home and sorted out new hearing aids. They were with me within 2 weeks and I am happily wearing them. The service was exemplary and I have no qualms in recommending the company to my friends and family.

19 de mayo de 2025
Opinión espontánea
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Respuesta de Countrywide Hearing

Thank you Crystal, we are delighted to hear things went smoothly with your claim. Please don't hesitate to contact us if you need any further assistance.

Valorada con 5 estrellas sobre 5

Lost both my hearing aids and my…

Lost both my hearing aids and my insurance company put me in touch with Countrywide. The service was so quick and easy. Coming to the house was brilliant.
Thoroughly recommend .

23 de mayo de 2025
Opinión espontánea
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Respuesta de Countrywide Hearing

Thanks Michelle, glad we could help with a convenient home visit option!

Valorada con 5 estrellas sobre 5

Absolutely brilliant service from start to finish

Clumsily I broke both my hearing aids but my insurers put me in touch with Countrywide hearing straight away, same day. Absolutely brilliant service from start to finish. First class knowledge, communication was top drawer.
Would thoroughly recommend.

4 de junio de 2025
Opinión espontánea
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Respuesta de Countrywide Hearing

Thanks Mick, we really appreciate your feedback. We are glad to hear things went quickly and smoothly for you.

Valorada con 5 estrellas sobre 5

Had an amazing experience.

Had an amazing experience with using countrywide to replace my lost hearing aids via insurance. The phone calls were very friendly and I was able to arrange a suitable time for the new aids to be set up. The setup visit was also excellent, professional and friendly. My aids were set up even better than my previous pair.

8 de mayo de 2025
Opinión espontánea
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Respuesta de Countrywide Hearing

We are delighted to hear you had an amazing experience Simon, and that your replacements are working better than before! Please don't hesitate to contact us if you need any further assistance.

Valorada con 5 estrellas sobre 5

Excellent communications and most…

Excellent communications and most efficient handling of my case throughout, from first contact to full resolution of the issue (replacement of lost hearing aids).

1 de mayo de 2025
Opinión espontánea
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Respuesta de Countrywide Hearing

Thank you very much for your review Christopher!

Valorada con 5 estrellas sobre 5

Outstanding service from day 1

Outstanding service from day 1. Communication, consultation, assessment, delivery and fitment where all top class from Countrywide Hearing. Highly recommend and will very happily recommend this company to family and friends should they ever need this type of service. Many thanks Muhammed and Constantin.

18 de abril de 2025
Opinión espontánea
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Respuesta de Countrywide Hearing

Thank you John, we are so pleased we could help you. We'll be sure to pass along your thanks to Muhammed and Constantin.

Valorada con 5 estrellas sobre 5

After the worry of losing a hearing aid…

After the worry of losing a hearing aid everyone was helpful and very pleasant to deal with.
I have already recommended you to friends, even though they haven’t lost an aid!!

17 de abril de 2025
Opinión espontánea
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Respuesta de Countrywide Hearing

Thank you Naomi, we are glad we could take some of the stress away! We'd be delighted to help any of your friends, thanks for the recommendation!

Valorada con 4 estrellas sobre 5

Hearing aid. Pre test and fitMy customer today worked out very well

My appointment today worked out very well. I was tested and fitted for my replacement aid. It was a very successful appointment from beginning to end.I now have to wait a week whilst my new product is manufactured. A very sucessful and professional consultation. Thanks

14 de abril de 2025
Opinión espontánea
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Respuesta de Countrywide Hearing

Thank you Brian, great to hear you had a good experience.

Valorada con 5 estrellas sobre 5

kept me updated from start to finish…

kept me updated from start to finish got exactly same hearing aids i had lost did not wait to long would highly recommend did their best to make sure was not with out aids to long

1 de abril de 2025
Opinión espontánea
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Respuesta de Countrywide Hearing

Thanks Janet, we are so pleased to hear we could help you quickly. Please don't hesitate to contact us if you need any further assistance.

Valorada con 5 estrellas sobre 5

Excellent service

I am very pleased with the speed and quality of service of replacing my lost hearing aid - both contact with the office in arranging today’s visit and the testing and setting my hearing aids have all been very professionally handled. A big thank you to Brandon in organising the visit and to Edward for his in depth audiology visit. Andy Hunt.

3 de abril de 2025
Opinión espontánea
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Respuesta de Countrywide Hearing

We are very pleased we could assist you, Andy. I'll be sure to pass along your thanks to Brandon and Edward. Please don't hesitate to contact us if you need any further assistance.

Valorada con 5 estrellas sobre 5

Claim

My contact was Brandon and he was a friendly, efficient representative of
Countrywide hearing. My claim was dealt with so quickly. I have no hesitation.in recommending this company

19 de diciembre de 2024
Opinión espontánea
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Respuesta de Countrywide Hearing

Thank you very much for your kind review, Brandon will be delighted to hear you are happy with the outcome. Please don't hesitate to contact us if you need any further assistance.

Valorada con 5 estrellas sobre 5

Constantin Kavadias of Homecare. In Safe Hands…

Constantin Kavadias of Homecare HearingLtd.
was outstanding.He was punctual,polite,caring and very understanding when I explained I had lost my hearing aids.He was efficient and very professional.
It was a quick and pleasant experience and also received my replacement hearing aids.

18 de noviembre de 2024
Opinión espontánea
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Respuesta de Countrywide Hearing

Thank you Betty, we agree that Constantin is a very safe pair of hands! We are delighted to hear you had such a pleasant experience. Please don't hesitate to contact us if you need any further assistance.

Valorada con 5 estrellas sobre 5

I lost one of my hearing aids

I lost one of my hearing aids, so raised a claim with my home insurance company. My insurers referred me to Countrywide Hearing who have been brilliant. Thanks to Nial and Lauren who talked me through the process and made the arrangements for my replacement aids and home appointment. Dave my audiologist arrived on time on the day of my appointment, and very quickly tested my hearing and fitted my replacement aids expertly. Thank you all at Countrywide Hearing.

12 de noviembre de 2024
Opinión espontánea
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Respuesta de Countrywide Hearing

Thank you for your feedback Mr Wright, Niall and Lauren are delighted to hear they made the process clear and easy. I'll be sure to pass along your comments to Dave also. Please don't hesitate to contact us if you need any further assistance.

Valorada con 5 estrellas sobre 5

Superb service

Countrywide provided an excellent service. The communication was first class and the audiologist was very good and prompt. All sorted in a few days. I can’t thank countrywide enough for all they have done. My hearing aids are wonderful.

7 de noviembre de 2024
Opinión espontánea
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Respuesta de Countrywide Hearing

Thank you very much for your feedback Christy, we are really pleased to hear it went smoothly and your new hearing aids are working wonderfully!

Valorada con 5 estrellas sobre 5

First Class

I used this company following an insurance claim and from the very start of the process through to the initial consultation, to the audiologist appointment at home to test and fit the new hearing aid the service was second to none. Very understanding and caring with my elderly mum, loaned her temp hearing aids which was great. Came back straight away when adjustments were needed. First class service highly recommended.

7 de noviembre de 2024
Opinión espontánea
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Respuesta de Countrywide Hearing

Thank you Samantha, we really appreciate your feedback. We are glad we could help your mum and provide some loan aids for the duration of the replacement. Please don't hesitate to contact us if you need any further assistance.

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