First class service in all its aspects. Although very busy at time of calling, seamlessly put through to Niall as Claims Handler. He was very reassuring and understanding, and with me having the neces... Ver más
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Consulta las opiniones de los clientes
Countrywide Hearing were extremely helpful and Niall Thomas there was very understanding when my mum lost her hearing aid. She was quickly put in touch with a local audiologist who was also very helpf... Ver más
The service provided has been truly supportive and helpful. Moreover, whenever I needed to connect your service you always responded to my messages extremely well. A sincere thank to your service.
Husband lost hearing aids on holiday. Contacted insurance on return who then passed onto Countrywide. Absolutely brilliant service! From initial call from Polly everything was dealt with promptly, eff... Ver más
La empresa ha respondido
Información sobre la empresa
- Audiólogo
- también en la categoría
- Agencia de seguros para el hogar
- Compañía de seguros
- Servicio de reparación de audífonos
- Tienda de audífonos
Escrito por la empresa
Countrywide Hearing is the UK's leading hearing aid claim management specialist, providing validation, repair, replacement, and aftercare services. Since 2012, insurance companies and their clients have trusted us to deliver a seamless and efficient claims experience. As an award-winning and independent company, we are committed to putting our customers at the heart of everything we do, ensuring every hearing aid claim is handled with care, expertise, and professionalism. We combine exceptional in-house product knowledge with expert audiology support to provide the best possible outcomes for our clients. Our carefully selected audiologists offer appointments throughout the UK, either in the comfort of your own home or at a local clinic, delivering convenient, personalised care from claim validation through to replacement and aftercare.
Información de contacto
30 Stanley Street, SA3 4NE, Swansea, Reino Unido
- 0330 016 5110
- office@cwhearing.co.uk
- www.countrywidehearing.co.uk
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I had no bother from the very beginning
I had no bother from the very beginning
All the people I have spoken to have been lovely and very helpful
Very good service
Thank yous
Patrick

Respuesta de Countrywide Hearing
New Hearing Aids Stephen phoned me to arrange my…
Stephen phoned me to arrange my appointment for the following morning. He arrived on time and introduced himself and gave me his card. I felt at ease with him right away. The whole process was amazing from the hearing test to the moulds being taken. He phoned me as soon as he received my new hearings aids and arranged to come out the following morning. The aids are perfect. The whole service was amazing.

Respuesta de Countrywide Hearing
Efficient, caring
I contacted Admiral, my insurers and within half a day I had a call from Countrywide Hearing Ltd. I was put in touch with Mr Kavadias who came out to my home and sorted out new hearing aids. They were with me within 2 weeks and I am happily wearing them. The service was exemplary and I have no qualms in recommending the company to my friends and family.

Respuesta de Countrywide Hearing
Lost both my hearing aids and my…
Lost both my hearing aids and my insurance company put me in touch with Countrywide. The service was so quick and easy. Coming to the house was brilliant.
Thoroughly recommend .

Respuesta de Countrywide Hearing
Absolutely brilliant service from start to finish
Clumsily I broke both my hearing aids but my insurers put me in touch with Countrywide hearing straight away, same day. Absolutely brilliant service from start to finish. First class knowledge, communication was top drawer.
Would thoroughly recommend.

Respuesta de Countrywide Hearing
5 star service from Countrywide Hearing.

Respuesta de Countrywide Hearing
Had an amazing experience.
Had an amazing experience with using countrywide to replace my lost hearing aids via insurance. The phone calls were very friendly and I was able to arrange a suitable time for the new aids to be set up. The setup visit was also excellent, professional and friendly. My aids were set up even better than my previous pair.

Respuesta de Countrywide Hearing
Excellent communications and most…
Excellent communications and most efficient handling of my case throughout, from first contact to full resolution of the issue (replacement of lost hearing aids).

Respuesta de Countrywide Hearing
Outstanding service from day 1
Outstanding service from day 1. Communication, consultation, assessment, delivery and fitment where all top class from Countrywide Hearing. Highly recommend and will very happily recommend this company to family and friends should they ever need this type of service. Many thanks Muhammed and Constantin.

Respuesta de Countrywide Hearing
After the worry of losing a hearing aid…
After the worry of losing a hearing aid everyone was helpful and very pleasant to deal with.
I have already recommended you to friends, even though they haven’t lost an aid!!

Respuesta de Countrywide Hearing
Hearing aid. Pre test and fitMy customer today worked out very well
My appointment today worked out very well. I was tested and fitted for my replacement aid. It was a very successful appointment from beginning to end.I now have to wait a week whilst my new product is manufactured. A very sucessful and professional consultation. Thanks

Respuesta de Countrywide Hearing
kept me updated from start to finish…
kept me updated from start to finish got exactly same hearing aids i had lost did not wait to long would highly recommend did their best to make sure was not with out aids to long

Respuesta de Countrywide Hearing
Excellent prompt and efficent company

Respuesta de Countrywide Hearing
Excellent service
I am very pleased with the speed and quality of service of replacing my lost hearing aid - both contact with the office in arranging today’s visit and the testing and setting my hearing aids have all been very professionally handled. A big thank you to Brandon in organising the visit and to Edward for his in depth audiology visit. Andy Hunt.

Respuesta de Countrywide Hearing
Claim
My contact was Brandon and he was a friendly, efficient representative of
Countrywide hearing. My claim was dealt with so quickly. I have no hesitation.in recommending this company

Respuesta de Countrywide Hearing
Constantin Kavadias of Homecare. In Safe Hands…
Constantin Kavadias of Homecare HearingLtd.
was outstanding.He was punctual,polite,caring and very understanding when I explained I had lost my hearing aids.He was efficient and very professional.
It was a quick and pleasant experience and also received my replacement hearing aids.

Respuesta de Countrywide Hearing
I lost one of my hearing aids
I lost one of my hearing aids, so raised a claim with my home insurance company. My insurers referred me to Countrywide Hearing who have been brilliant. Thanks to Nial and Lauren who talked me through the process and made the arrangements for my replacement aids and home appointment. Dave my audiologist arrived on time on the day of my appointment, and very quickly tested my hearing and fitted my replacement aids expertly. Thank you all at Countrywide Hearing.

Respuesta de Countrywide Hearing
Superb service
Countrywide provided an excellent service. The communication was first class and the audiologist was very good and prompt. All sorted in a few days. I can’t thank countrywide enough for all they have done. My hearing aids are wonderful.

Respuesta de Countrywide Hearing
First Class
I used this company following an insurance claim and from the very start of the process through to the initial consultation, to the audiologist appointment at home to test and fit the new hearing aid the service was second to none. Very understanding and caring with my elderly mum, loaned her temp hearing aids which was great. Came back straight away when adjustments were needed. First class service highly recommended.

Respuesta de Countrywide Hearing
It was so easy and quick and your…
It was so easy and quick and your representative was so helpful and easy to talk to.

Respuesta de Countrywide Hearing
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