First class service in all its aspects. Although very busy at time of calling, seamlessly put through to Niall as Claims Handler. He was very reassuring and understanding, and with me having the neces... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Countrywide Hearing were extremely helpful and Niall Thomas there was very understanding when my mum lost her hearing aid. She was quickly put in touch with a local audiologist who was also very helpf... Ver más
The service provided has been truly supportive and helpful. Moreover, whenever I needed to connect your service you always responded to my messages extremely well. A sincere thank to your service.
Husband lost hearing aids on holiday. Contacted insurance on return who then passed onto Countrywide. Absolutely brilliant service! From initial call from Polly everything was dealt with promptly, eff... Ver más
La empresa ha respondido
Información sobre la empresa
- Audiólogo
- también en la categoría
- Agencia de seguros para el hogar
- Compañía de seguros
- Servicio de reparación de audífonos
- Tienda de audífonos
Escrito por la empresa
Countrywide Hearing is the UK's leading hearing aid claim management specialist, providing validation, repair, replacement, and aftercare services. Since 2012, insurance companies and their clients have trusted us to deliver a seamless and efficient claims experience. As an award-winning and independent company, we are committed to putting our customers at the heart of everything we do, ensuring every hearing aid claim is handled with care, expertise, and professionalism. We combine exceptional in-house product knowledge with expert audiology support to provide the best possible outcomes for our clients. Our carefully selected audiologists offer appointments throughout the UK, either in the comfort of your own home or at a local clinic, delivering convenient, personalised care from claim validation through to replacement and aftercare.
Información de contacto
30 Stanley Street, SA3 4NE, Swansea, Reino Unido
- 0330 016 5110
- office@cwhearing.co.uk
- www.countrywidehearing.co.uk
4,9
Excelente
154 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
technician who came very efficient and…
technician who came very efficient and helpful
22 de julio de 2025
Opinión espontánea
Respuesta de Countrywide Hearing
Thank you Mr Baylis for your kind review!
Very impressed with this company
Very impressed with this company. Claim dealt with promptly, hearing aid fitted and tested by very professional, friendly young man. To be highly recommended.
19 de julio de 2025
Opinión espontánea
Respuesta de Countrywide Hearing
Wonderful to hear you had a great experience Lynn. Please don't hesitate to contact us if you need any further assistance.
all parties paid attention to speaking…
all parties paid attention to speaking clearly and steadily, very important to me as i am slowing down.
the honesty and helpfulness of the insurance companies involved together with the audiologists was excellant. i am a very critical person of those who do a poor job but thos was outstandingly good.
thank you all
chris boswell
16 de julio de 2025
Opinión espontánea
Respuesta de Countrywide Hearing
Thank you Chris, it is wonderful to hear that your expectations were met on your hearing aid claim. We aim to ensure all our customers have a excellent experience, so feedback like this is always appreciated!
helpful fast efficient
26 de junio de 2025
Opinión espontánea
Respuesta de Countrywide Hearing
Thank you for your kind review Jennifer!
Efficient insurance case
Countrywide Hearing took my insurance case quickly and efficiently. They kept in regular contact and passed me onto an audiologist who helped me reasonably locally.
11 de julio de 2025
Opinión espontánea
Respuesta de Countrywide Hearing
Thank you David, great to hear things went smoothly for you. Please don't hesitate to contact us if you need any further assistance.
I was surprised CWH were dealing with…
I was surprised CWH were dealing with my claim, rather than insurance company. I honestly can't fault them it was smooth and easy. They dealt with all paperwork and liason with insurance company. Highly recommend them.
11 de julio de 2025
Opinión espontánea
Respuesta de Countrywide Hearing
Thanks Ray - we appreciate the feedback. As hearing aid specialists, our goal is to help the Insurers ensure their customers are getting the best care and advice on their claim. We are very pleased to hear you had a easy claim journey.
Friendly, helpful and quick
Friendly, helpful and quick response.
Everything explained.
Contact with Audiologist very quick.
2 de julio de 2025
Opinión espontánea
Respuesta de Countrywide Hearing
Thank you Christopher, we are pleased to hear you had a great experience!
Replacement hearing aids
Quick and friendly response from the team and sorted my replacement hearing aids out very efficiently.
10 de julio de 2025
Respuesta de Countrywide Hearing
Thank you Pete for your kind review!
First class service
Exceptional effective and friendly service from both Niall Thomas, Countrywide Hearing, and Stephen Skiba, audiologist, Hi-Tech Hearing Solutions
4 de julio de 2025
Opinión espontánea
Respuesta de Countrywide Hearing
Thank you Douglas, I'll be sure to pass on your kind words to both Niall and Stephen.
Nothing was a problem
Nothing was a problem, to the Welsh man I spoke , sorry cant remember his name, was extremely helpful and very pleasant.
3 de julio de 2025
Opinión espontánea
Respuesta de Countrywide Hearing
Thank you Christine, it's great to know our lovely Welsh team are making customers happy. Please don't hesitate to contact us if you need any further assistance.
Hearing aid replacement
Very professional in their approach and sorted my claim out quickly and to my satisfaction. They were prompt and sorted out replacement hearing aids for my husband within 10 days from start to finish.
I would definitely recommend them to anyone.
6 de julio de 2025
Opinión espontánea
Respuesta de Countrywide Hearing
Thank you Barbara, we were very pleased we could help your husband with his replacement hearing aids. Please don't hesitate to contact us if you need any further assistance.
Very impressed.
Very impressed with how quickly and smoothly my claim was handled. I was kept up to date regularly with the whole process and am now very happy with my replacement hearing aids. Exemplary service with a personal touch from everyone involved.
26 de junio de 2025
Opinión espontánea
Respuesta de Countrywide Hearing
Thank you for your kind words Roger, it's great to hear you are happy with the replacement hearing aids.
It was a very easy process and Max the…
It was a very easy process and Max the audiologist was so friendly and extremely knowledgeable.
26 de junio de 2025
Opinión espontánea
Respuesta de Countrywide Hearing
Thank you Gary, I'll be sure to pass your kind words onto Max. Please don't hesitate to contact us if you need any further assistance.
Thank you for the swift responses at…
Thank you for the swift responses at every stage. The audiologist fitted my replacement hearing aid at my own home and Sharon kept me updated on when she would arrive. I'm a very happy customer.
30 de junio de 2025
Opinión espontánea
Respuesta de Countrywide Hearing
Thank you Denise, Sharon will be delighted with your feedback. We are pleased we could help you quickly and efficently!
Insurance claim for like for like hearing aids
Super quick service dealt with in one day having lost one of my aids, local hearing aid company was informed and home fitting was arranged my hearing reassessed and aids programmed perfectly by very efficient and skilful audiologist.
16 de junio de 2025
Opinión espontánea
Respuesta de Countrywide Hearing
Thank you Roger, delighted to hear you had such a good experience. Please don't hesitate to contact us if you need any further assistance.
Wow amazing service 5 Star
Wow
What can I say
After a pretty stressful time Countrywide Hearing completely took over
They are so very professional
My new hearing aids were ordered & fitted today by an amazing young guy
I honestly thought I was looked after by Boots Hearing Care
The information I have been provided with & level of care was second to none
Very very impressed & will highly recommend them
Many thanks
25 de junio de 2025
Opinión espontánea
Respuesta de Countrywide Hearing
Our pleasure Dave, we are delighted that we could help and take the stress away for you! Thank you for your review.
Very good service
They dealt with my claim quickly and efficiently and connected me with a good hearing aid provider to set up the new hearing aids.
25 de junio de 2025
Opinión espontánea
Respuesta de Countrywide Hearing
Thank you for your kind review Joe!
Great service from start to finish
Great service from start to finish, great expert experience from Countrywide Hearing
17 de junio de 2025
Opinión espontánea
Respuesta de Countrywide Hearing
Thank you Barry, we are pleased to hear you had a great experience.
Arrived as arranged
Arrived as arranged, very pleased with the appointment. Aids are working fine. Would certainly recommend.
Many thanks.
19 de junio de 2025
Opinión espontánea
Respuesta de Countrywide Hearing
Thank you Stephen for your kind review.
Very prompt responses at every stage
Very prompt responses at every stage. The audiologist fitted my husband’s replacement hearing aid at our own home. The process was seamless and the people who we dealt with were helpful pleasant and courteous. Very impressed.
2 de junio de 2025
Opinión espontánea
Respuesta de Countrywide Hearing
Great to hear you had a seamless claim journey Meryl. Please don't hesitate to contact us if you need any further assistance.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.