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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We recently purchased a Cussins home at Summerson Place. Carol and Caroline in the sales office were friendly and transparent throughout, and supportive regarding the sale of our previous home.... Ver más

Valorada con 5 estrellas sobre 5

Moving into our new home has been such a special experience for our family. My mum bought the house, and now me and my brother live here, and we truly couldn’t have done it without Carol. She m... Ver más

Valorada con 5 estrellas sobre 5

We have recently bought a house at Summerson Place in Darlington and we couldn’t be happier! From the first meeting with Carol to the handover with Caroline and the aftercare from Keith & Alan we have... Ver más

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Valorada con 5 estrellas sobre 5

Caroline at Summerson Place has made our experience effortless, and has answered all of our questions and queries throughout the process. We are interested in reserving one of the lovely homes Cussins... Ver más

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4,7

Excelente

TrustScore: 4.5 sobre 5

138 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 75% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

What a beautiful show home at Eccleston…

What a beautiful show home at Eccleston park Backworth. Stunning set up, aesthetically pleasing and overall decorated to a very high standard. Told many friends and family it's definitely worth a visit if they're interested in buying a house especially a cussins one too.

Lauren was so lovely and helpful going above and beyond.

The dates to move weren't ok for us as a family. Bit disappointed really.

7 de agosto de 2025
Opinión espontánea
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Respuesta de Cussins

Hello Kimberley. Thank you for taking time to leave a review and your kind words regarding Lauren. We're sorry the moving dates did not meet with your family requirements.

Valorada con 4 estrellas sobre 5

The Eccleston Park site was lovely and…

The Eccleston Park site was lovely and Lauren was really helpful, talking me through what homes are left to purchase. Unfortunately there were no suitable homes for me but I’ll definitely look at other Cussin homes.

27 de agosto de 2025
Opinión espontánea
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Respuesta de Cussins

Hi Claire. Thank you for your review and we're delighted Lauren was helpful and able to advise. Please be sure to visit our other developments where we're sure we have the home for you.

Valorada con 5 estrellas sobre 5

Buying a new home at Summerson Place

We have visited a few new developments recently, today visiting Summerson Place was exceptional. Carole was welcoming, listened to our requirements. We visited again later in the day, to ask more questions, look at the properties again and Carole gave us the information we needed and nothing was too much trouble.
The Cussins Homes are finished to a high specification and suitable for modern living, we can't wait to move in.
Thank you Carole for your understanding, time, expertise and trouble.

31 de agosto de 2025
Opinión espontánea
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Respuesta de Cussins

Hi Alison. Thank you for your kind review and comments regarding Carol and our Summerson Place development. We're delighted you are happy with the specification of your new home and thank you for choosing Cussins. We look forward to welcoming you to Summerson Place.

Valorada con 5 estrellas sobre 5

I recently visited Summerson Place in…

I recently visited Summerson Place in Darlington and had a really good experience, largely thanks to Carol, who was incredibly helpful throughout. From the moment I arrived, the place felt welcoming and well looked after. Carol went out of her way to make sure I had all the information I needed and was happy to answer any questions, no matter how small. She was friendly, easy to talk to, and clearly knew her stuff, which made the whole visit a lot more relaxed and straightforward. It’s always nice to come across someone who genuinely cares, and Carol definitely made a great impression.

24 de agosto de 2025
Opinión espontánea
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Respuesta de Cussins

Hi Joel. Thank you for taking time to leave a review and for your kind comments regarding Carol. Carol very much does care, and we're thrilled you had a positive experience at Summerson Place.

Valorada con 5 estrellas sobre 5

We recently had the pleasure of dealing…

We recently had the pleasure of dealing with Carol, the sales advisor at Summerson Place, and we cannot praise her enough. From our very first visit, Carol was incredibly welcoming, knowledgeable, and genuinely invested in helping us find the perfect home. She guided us through every step of the process with patience and professionalism, answering all of our questions and making what could have been a stressful experience feel seamless and enjoyable. Her attention to detail and clear communication made a real difference, and it's clear she truly cares about her clients. Thanks to Carol, we felt supported and confident throughout our journey with Cussins — she’s a real asset to the team at Summerson Place.

31 de agosto de 2025
Opinión espontánea
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Respuesta de Cussins

Hello Linda. Thank you for taking the time to leave a review and your lovely words and comments regarding Carol. We're thrilled you felt supported, welcomed and your experience was an enjoyable one.

Valorada con 5 estrellas sobre 5

Visited Summerson Place, Carol is great

Visited Summerson Place and Carol was so friendly and helpful. She was so knowledgeable about the full process and made us feel at ease the whole time.

23 de agosto de 2025
Opinión espontánea
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Respuesta de Cussins

Hello Adele. Thank you for your review and kind words regarding Carol. We're delighted she was able to assist you and made you feel at ease during your visit.

Valorada con 5 estrellas sobre 5

Eccleston park Backworth

The layout was beautiful in the show home. The design was fantastic too.

We visited numerous times and everytime we were greeted with a smile from Lauren. She was so nice and helpful, and very professional too.
The moving dates put us off unfortunately.

8 de agosto de 2025
Opinión espontánea
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Respuesta de Cussins

Hi Matthew. Thank you for taking the time to leave a review and we're delighted you enjoyed visiting our show home at Eccleston Park. Thank you also for your kind words regarding Lauren. We're sorry the moving dates did not work for you.

Valorada con 5 estrellas sobre 5

Ecclestone park show home was…

Ecclestone park show home was absolutely beautiful. The setting, design and overall layout of the house was just what i liked. Lauren was so lovely and helpful. She was very professional and knowledgeable and I really felt at ease speaking to her. Unfortunately the moving dates weren’t very good and not for us

9 de agosto de 2025
Opinión espontánea
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Respuesta de Cussins

Hi Laura. Thank you for your review and we're delighted you loved our showhome at Eccleston Park, the setting, layout and design. Thank you for your kind words regarding Lauren and she was able to provide a professional and knowledgeable service. We're sorry the moving dates did not work for you, but overall you had a positive experience.

Valorada con 5 estrellas sobre 5

Our dream home

Being local to the area I was extremely interested in the Eccleston Park development in backworth and decided to pop into the sales office to make enquiries. From day 1 Lauren has been a breath of fresh air and has made the entire experience as simple and care free as possible. She was able to recommend a great estate agent to list our current property and her expertise in the property market have helped every step along the way. We have now reserved our dream home and look forward working with Lauren when making our choices over the coming months. Thanks again Lauren for all your help.

1 de agosto de 2025
Opinión espontánea
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Respuesta de Cussins

Hi Jay. Thank you for your review. We're delighted to hear such positive feedback regarding Lauren and that she's been able to assist you throughout the reservation process. Thrilled you've purchased your dream home at Eccleston Park, and we wish you many happy years ahead.

Valorada con 5 estrellas sobre 5

Review of Our Experience with Summerson Place, Darlington

We are in the process of purchasing a home at the Summerson Place site in Darlington and, although we haven’t yet completed, I wanted to share how exceptional the service has been so far.

From day one, the communication has been outstanding. Carol Norman has kept us fully updated on the build progress, even sharing photos along the way. Those updates have not only been helpful but have genuinely added to the excitement of the journey.

Buying a home is never without stress, and our process has been no exception. The week of exchange, our buyer unexpectedly pulled out — an incredibly difficult moment. Carol’s support during that time was second to none: understanding, reassuring, and proactive. Incredibly, we managed to secure another buyer the very same day, and Carol and the rest of the team did everything within her control to keep things moving. She has consistently gone above and beyond, liaising with solicitors and estate agents to ensure the process progressed as smoothly as possible.

This has undoubtedly been one of the most stressful experiences we’ve gone through, but the professionalism, dedication, and support from Carol have made all the difference. We’ve felt looked after every step of the way, and that level of service deserves recognition.

Although we’re not at completion yet, I can confidently say the experience so far has been outstanding.

29 de agosto de 2025
Opinión espontánea
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Respuesta de Cussins

Hello Jason. Thank you for taking the time to leave such a detailed and kind review. We fully appreciate buying a home can be a stressful time, and we're delighted with your kind words regarding Carol and her help and support throughout the process. Upon completion, we wish you many happy years at Summerson Place.

Valorada con 5 estrellas sobre 5

My first house…

Just bought my first house through Cussins at Summerson Place. Really happy with the service I have received, specifically from Carol and Keith, the site manager. Buying your first house can be a scary prospect, but I was kept well informed and updated throughout the build, from foundations to completion. So far, the quality seems really good, and any small snagging issues have been sorted in a timely manner. Overall, I would absolutely recommend Cussins to anyone looking for a new build without having to worry about the quality of the finish.

4 de agosto de 2025
Opinión espontánea
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Respuesta de Cussins

Hi Rob. Thank you for your review. We're thrilled your happy with your purchase and Carol and Keith were able to offer support and advice throughout the process. Delighted your happy with with the quality of your home, and we wish you many happy years at Summerson Place.

Valorada con 5 estrellas sobre 5

Carol Norman was a star

Carol Norman was a star! Helped us choose all fixtures and fittings, followed up on delivery and generally kept us in the picture every step of our move and settling in. Keith (site manager) was also great, helped us with all of the working of the house and was always there for us when we had a question about heating etc. Also helped us move lots of poor soil and rubble from our garden. From Sheila Galloway

1 de agosto de 2025
Opinión espontánea
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Respuesta de Cussins

Hello Sheila. Thank you for talking the time to leave a review. We're delighted Carol was a 'star' and provided a fabulous service along with site manager Keith and he was able to assist with the removal of top soil and rubble. We wish you may happy years at Summerson Place.

Valorada con 5 estrellas sobre 5

Beautiful House…

I went to look at the show home on this estate (Eccleston Park) and was really impressed with what I saw. Lauren was incredibly helpful in showing me round and was able to answer all of my questions in full.
Unfortunately the moving times did not work for me but it was overall a great experience

25 de agosto de 2025
Opinión espontánea
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Respuesta de Cussins

Hello. Thank you for taking the time to leave a review & we're pleased you liked what you saw at Eccleston Park and Lauren was able to assist you. We're sorry the moving times did not work for you but overall you had a great experience.

Valorada con 5 estrellas sobre 5

We visited the show house at Eccleston…

We visited the show house at Eccleston Park recently and were really impressed with the quality and finish of the property. Lauren was extremely helpful and was able to answer all our questions. We aren’t yet in a proceedable position but will be back when we are.

16 de agosto de 2025
Opinión espontánea
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Respuesta de Cussins

Hi Amy. Thank you for your kind review and we're delighted you were impressed with the quality and finish of our homes. Amazing comments and that Lauren was able to assist you with your initial questions. Please do visit again when your ready, Lauren will be delighted to assist you.

Valorada con 5 estrellas sobre 5

Buying at Burgham Park

Fantastic experience from start to finish.
Zoe H has amazing, really friendly, patient, super knowledgable and informative.
Nothing has been too much trouble. We are delighted to be in our new home....

15 de agosto de 2025
Opinión espontánea
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Respuesta de Cussins

Hello Karen. Thank you for your review and kind words regarding Zoe. We're thrilled she's been able to assist you and you're now in your new Cussins home - enjoy!

Valorada con 5 estrellas sobre 5

We had a great experience buying our…

We had a great experience buying our first home, Carole was amazing who looked after us.

We had a regular updates and photos of the build, the finishes were all of a great quality. Any teething issues were sorted out within the week once we had moved in.

21 de agosto de 2025
Opinión espontánea
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Respuesta de Cussins

Hi Megan. Thank you for taking the time to leave a review. We're delighted Carol was able to assist you and any snagging issues were resolved quickly. Enjoy your new Cussins Home.

Valorada con 5 estrellas sobre 5

We have had a fantastic experience…

We have had a fantastic experience buying from Cussins. Carol was fantastic and answered any questions we had promptly. The workmanship of the house is to a high specification and any small snagging issues (which is expected of any new build) were dealt with amazingly quickly! Would highly recommend!

1 de agosto de 2025
Opinión espontánea
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Respuesta de Cussins

Hello Jools. Thank you for your review and kind words regarding the workmanship and specification of our homes. We're thrilled Carol was able to assist you and you've had a fantastic experience purchasing your Cussins home.

Valorada con 5 estrellas sobre 5

An excellent service

Wendy was so helpful and patient with us on our visit.
Nothing was too much trouble and made the whole process of choosing our plot stress free .
Thank you Wendy, we can't wait to move in to our new house.

16 de agosto de 2025
Opinión espontánea
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Respuesta de Cussins

Hi Diane. Thank you for taking the time to leave a review. We're thrilled Wendy was able to assist you and made your decision as easy as possible. We look forward to welcoming you to Debdon Falls.

Valorada con 5 estrellas sobre 5

Backworth Eccleston Park

Backworth Eccleston Park
We’ve had an amazing experience with Cussins so far! The process has been so smooth. It has been amazing to watch our house being built. We can’t wait to make it a home. We loved all the options Cussins provide and found that the standard and variety was miles better than all the other builders we have looked at.
Lauren has been super helpful and made us feel at ease buying our first home giving us lots of updates along the way.

19 de agosto de 2025
Opinión espontánea
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Respuesta de Cussins

Hi Chloe. We're delighted you've had a positive experience with Cussins so far and Lauren has been helpful and made you feel at ease. Also thank you for your kind words regarding our options available and standard of our properties. We look forward to welcoming you to Eccleston Park.

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