This was so amazing, I got my bike refurbished and since there was some money left, the remaining was left on a gift card that I can use for any future service. Cannot recommend it enough.
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Consulta las opiniones de los clientes
What a great idea !! I'd be meaning to join the scheme for a few years but my wife's illness and the need to get out and about along with not being able to travel overseas made it important to follow... Ver más
La empresa ha respondido
Cyclescheme itself was really good — clear process, fast replies, always helpful when I had questions. The delay was on the payment by my company's side, after the certificate was approved. Not any... Ver más
La empresa ha respondido
An absolute drama of an event from lying couriers who couldn’t be bothered to turn up on two separate occasions to the online retailer who couldn’t give two hoots about any issue once they had your or... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Cyclescheme is the UK's leading Cycle to Work provider, helping employees save on bikes and cycling equipment through a simple salary exchange scheme. We partner with thousands of employers and retailers across the UK to make cycling more accessible, affordable, and sustainable.
Información de contacto
Cyclescheme Ltd, PO Box 3809, BA1 1WX, Bath, Reino Unido
- 0344 879 5101
- info@cyclescheme.co.uk
- www.cyclescheme.co.uk
4,6
Excelente
1 mil opiniones
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Everything went smoothly
Everything went smoothly, and the guys in the shop were helpful
29 de julio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
This was so amazing
This was so amazing, I got my bike refurbished and since there was some money left, the remaining was left on a gift card that I can use for any future service.
Cannot recommend it enough.
23 de julio de 2026
Respuesta de Cyclescheme
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with your bike refurbishment.
We truly appreciate your recommendation!
Kind regards
The team at Cyclescheme
easy and efficient
25 de julio de 2026
Respuesta de Cyclescheme
Hello Celene,
Thank you for taking the time to leave a review.
We do appreciate your kind words and feedback.
Kind regards
The team at Cyclescheme
Respuesta de Cyclescheme
Hello Alan,
Thank you for leaving a review.
Thank you for your wonderful review! We're so pleased to hear that you had a smooth experience and are very happy with your new bike. We appreciate your positive feedback!
Kind regards
The team at Cyclescheme
Respuesta de Cyclescheme
Hello Stephanie,
Thank you for taking the time to leave a review.
We're delighted to hear that our process was simple and perfectly suited your needs. Thank you for your positive feedback!
Kind regards
The team at Cyclescheme
What a great idea !
What a great idea !! I'd be meaning to join the scheme for a few years but my wife's illness and the need to get out and about along with not being able to travel overseas made it important to follow through with it ! I'm delighted with my bike and looking forward to getting out and about .
16 de julio de 2026
Respuesta de Cyclescheme
Hello Philip,
Thank you for taking the time to leave a review.
We are so glad to hear that you are delighted with your new bike and are looking forward to exploring! We understand that life can present unexpected challenges, and we appreciate you choosing us during this time. We wish you many happy adventures.
Kind regards
The team at Cyclescheme
Works ok sort of.
Worked fine in that I got the bike through work. But once I had submitted my application the cycle scheme account site becomes some sort of accessories retail site and anytime I wanted to log in to my account I was taken there. When I called their help line he was useless telling me I had to get my company to do something to get me logged in again. I didn’t need to do so. The bike came as expected. So they do the job but don’t bother trying to log in to your account once you submit the application and it’s approved. But if you do need to it could be difficult. Use another scheme if you have a choice.
(Folowing the reply below I'm adding: Thank you for this explanation which clarifies the matter. I don't know why there are no records of my issue as I phoned your number on 3rd July and spoke to someone who obviously did not understand the issue and so could not give an explanation as you have now.
All sorted now anyway thank you.
4 de julio de 2026
Respuesta de Cyclescheme
Hello David,
Thank you for taking the time to leave a review.
Unfortunately, I cannot see any notes on the account regarding the issues you have had, however to try and shed some light on this.
Cyclescheme is hosted on our benefits platform called Extras. Extras contain a lot of the other benefits we offer, however you would have a personal dashboard that holds the benefits you have interacted with/used (in this case Cyclescheme).
When you request a certificate, you are also creating an Extras login, however your employer has chosen to manually approve these logins (which is where the issue/delay would have come from), and why you where told to speak to your employer directly.
I hope that sheds some light on what I believe happened here.
Kind regards
The team at Cyclescheme
Great experience
Great experience
The whole experience end to end is so easy and hassle free and everything can be done online. Very happy with my new bike
7 de julio de 2026
Respuesta de Cyclescheme
Hello Peter,
Thank you for taking the time to leave a review.
Thank you for your wonderful review! We're so pleased to hear that you found the entire process easy and hassle-free, and that you're very happy with your new bike.
Kind regards
The team at Cyclescheme
It was quick and easy
It was quick and easy, I found the bike I wanted easily. The process of getting the voucher and redeeming it with the retailer was seem less.
10 de julio de 2026
Respuesta de Cyclescheme
Hello Ian,
Thank you for taking the time to leave a review.
We're so glad to hear that finding your bike and the entire voucher process was quick and seamless for you. Your positive feedback is truly appreciated!
Kind regards
The team at Cyclescheme
Great savings using the cycle to work …
Great savings using the cycle to work scheme for employee's and such an easy process to follow.
15 de julio de 2026
Respuesta de Cyclescheme
Hello Dean,
Thank you for taking the time to leave a review.
We're so glad to hear you found our cycle to work scheme beneficial and the process straightforward. We appreciate your positive feedback!
Kind regards
The team at Cyclescheme
So easy to get through the cycle2work…
So easy to get through the cycle2work scheme system, excellent job
15 de julio de 2026
Respuesta de Cyclescheme
Hello Dave,
Thank you for taking the time to leave a review.
We're so happy to hear our cycle2work scheme was easy to use. Thank you for your kind words!
Kind regards
The team at Cyclescheme
Super easy to apply
Super easy to apply, and the comms are spot on for frequency, information, and length.
The process is straightforward and carefully explained.
15 de julio de 2026
Respuesta de Cyclescheme
Hello Lucy,
Thank you for taking the time to leave a review.
We're so happy to hear that you found our application process easy and our communication clear and informative. We appreciate you sharing your positive experience with us!
Kind regards
The team at Cyclescheme
Respuesta de Cyclescheme
Hello Innes,
Thank you for taking the time to leave a review.
We're happy to hear that our product is clear, easy to use, and speedy for you. We appreciate your positive feedback!
Kind regards
The team at Cyclescheme
SImple and fantastic value
The process is simple and the calculator to see how much you will pay is excellent. I didn't splash out on a bike that was over specced for my needs and that made the bargain that this would always be even better. Very happy with my new shiny dark red bike and it goes like the wind!
10 de julio de 2026
Respuesta de Cyclescheme
Hello Kevin,
Thank you for leaving a review.
We are so happy to hear that our process was simple and that our calculator was helpful in finding the perfect bike for your needs. It's wonderful to know you are enjoying your new dark red bike and that it goes like the wind! Thank you for sharing your positive experience with us.
Kind regards
The team at Cyclescheme
Cycle to Work Scheme
The whole application process was straightforward and worked really well. I was able to secure the bike of choice at a local retailer that I had confidence in and easy to get too for collection and bike tune.
10 de julio de 2026
Respuesta de Cyclescheme
Hello Andrew,
Thank you for taking
We're so glad to hear that our application process was straightforward for you! It's wonderful to know that you were able to secure your bike of choice at a convenient local retailer for collection and tune-up. We appreciate your positive feedback.
Kind regards
The team at Cyclescheme
This is such a great idea
This is such a great idea, really easy to use and gives you a great opportunity to save.
25 de junio de 2026
Respuesta de Cyclescheme
Hello Mason,
Thank you for leaving a review.
We're so happy to hear you find our service easy to use and that it helps you save. Thank you for your wonderful feedback!
Kind regards
The team at Cyclescheme
Very easy and quick to complete…
Very easy and quick to complete process. Only took a couple of days to approve and then I was able to order new bike. This is my 2nd bike through Cyclescheme, would highly recommend
4 de julio de 2026
Respuesta de Cyclescheme
Hello Karen,
Thank you for taking the time to leave a review.
We're so happy to hear that you found the process easy and quick, and that you're enjoying your second bike through us! Thank you for your kind words and for recommending us.
Kind regards
The team at Cyclescheme
Respuesta de Cyclescheme
Hello Armin,
Thank you for taking the time to leave a review.
We're so happy to hear you found the process easy and worthwhile. We truly appreciate your positive feedback!
Kind regards
The team at Cyclescheme
Quick and easy pick up. Trusted bike check and fitting everything together.
1 de junio de 2026
Respuesta de Cyclescheme
Hello Rowan,
Thank you for leaving a review.
Thank you for your wonderful review! We are so glad to hear that your experience with us was quick and easy, and that you felt confident with our bike check and fitting process. We appreciate your trust in our service.
Kind regards
The team at Cyclescheme
Move your legs to feel alive
The idea of the scheeme is good, my company gave good information and was quick with the paper work, and the dealer is being very kind.
2 de julio de 2026
Respuesta de Cyclescheme
Hello Jose,
Thank you for leaving a review.
We're so glad to hear that our scheme's concept resonated with you and that our team provided excellent information and prompt paperwork. We appreciate your kind words about our dealer.
Kind regards
The team at Cyclescheme
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