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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

just what I needed - first site to have replacement B&M dynamo light bulbs - after trawling the internet. Good pictures & technical info to ensure collect items, quick delivery & secure in parcel. How... Ver más

Valorada con 5 estrellas sobre 5

We were very last minute deciding to buy our daughter a new frog bike for Christmas. To make things more difficult she only wanted a specific colour. I could find none locally (Hertfordshire) but cycl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought a Giant Fathom for my partner. Ordered on line. The process was extremely straight forward and communication was excellent. Bike received when stated, well packaged and protected. Put fron... Ver más

Valorada con 5 estrellas sobre 5

I telephoned to inquire about size availability and had a very friendly, helpful man answer my questions (on a sunday). I then ordered on-line and received my nice new mtn biking jacket with 3 days.... Ver más

Información sobre la empresa

  1. Tienda de bicicletas
  2. también en la categoría
  3. Tienda de accesorios para bicicletas

Escrito por la empresa

Cyclesense is a family business based in Tadcaster, North Yorkshire. We specialise in quality service and quality bikes stocking brands such as Van Nicholas, Koga, Giant and Liv. In addition to our high street store we also have one of the UK's only lightweight kids' bikes dedicated stores; where we stock leading brands such as woom and Frog. From that base we are also the sole UK distributor for Kokua LIKEaBIKE - the original and best balance bikes - and FollowMe Tandem - the #1 tag-along system for riding with your children.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

252 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(252)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer service after bike developed a fault

My bike developed a serious problem seventeen months after purchase. I don't want to go into the details. What I do want to say is that Dave and his team at Cyclesense went out of their way to help. Dave and his team's customer service was excellent. I would thoroughly recommend this business. If I lived closer, they would become my local bike shop. I can't recommend them enough. Give them your business and they will look after you.

7 de agosto de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Very helpfull to make sure my kids bike would be shipped quickly so he would get it on time for his Bday.
Thanks a lot.
I'd definitely recommend!

4 de agosto de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top Service

Searched for a particular bike for my wife and found it here at good price. Service and post-purchase contact excellent.

Bike arrived coddled in packing and was put together in minutes.

Real enthusiasts delivering real service. Excellent !

19 de julio de 2016
Opinión espontánea
Valorada con 3 estrellas sobre 5

Fantastic discounted price but non-existant set up

Fantastic discounted price on a Cannodale Carbon Synpase 105 2016 delivered from Yorkshire to Oxford, but no set up had been done on the brakes and gear change both of which malfunctioned. I then had to take the bike into a local Cannondale dealer to get it set up properly. The brakes needed bleeding so I couldn't do it myself. The experience could have been so much better with a little more care. The deep discount, however, has still left a smile on my face. If I had paid full price I would have been seriously irritated.

11 de julio de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Moulton tsr 27

Bought a Moulton Tsr 27 on-line from Cycle Sense.
It arrived on time, well packed and partially assembled. Instructions on completion were included and I was able to assemble it without problem. All in all a smooth transaction and I am happy to recommend this company.

2 de julio de 2016
Opinión espontánea
Valorada con 4 estrellas sobre 5

Strange carriage costs

I was directed here for an Extrawheel trailer which was advertised at a very good price post free. When I tried ordering an accessory part for the trailer they then wanted to charge me £10 carriage!
In the end I ordered the part direct from Extrawheel in Poland as it was pounds cheaper and only took a couple of days longer to arrive.
I ordered over a Bank Holiday and the goods arrived in 2 working days so quite happy with that.

8 de junio de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

A very satisfactory transaction.

I ordered a Cannondale Quick Carbon 2 2016 as well as £195 of free accessories.
During the process I phoned up for advice and found them very helpful and knowledgeable.
Everything was delivered on time and as ordered.
I would be more than happy to buy from them again based on this experience.

31 de mayo de 2016
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good service

Overall I am rather happy with the service Cyclesense Ltd. provided. I ordered a set of spare keys for a Hamax child seat. The communication was good but I was hoping that the order would have been shipped a bit faster.

20 de mayo de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly and helpful

I ordered a bike online but I was able to talk to Dave on the phone beforehand. Straightforward dealing with them and I was able to discuss options to make the most of the special offer at the time

16 de abril de 2016
Opinión espontánea

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