Cyclesense Opiniones 

252
•
TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

just what I needed - first site to have replacement B&M dynamo light bulbs - after trawling the internet. Good pictures & technical info to ensure collect items, quick delivery & secure in parcel. How... Ver más

Valorada con 5 estrellas sobre 5

We were very last minute deciding to buy our daughter a new frog bike for Christmas. To make things more difficult she only wanted a specific colour. I could find none locally (Hertfordshire) but cycl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought a Giant Fathom for my partner. Ordered on line. The process was extremely straight forward and communication was excellent. Bike received when stated, well packaged and protected. Put fron... Ver más

Valorada con 5 estrellas sobre 5

I telephoned to inquire about size availability and had a very friendly, helpful man answer my questions (on a sunday). I then ordered on-line and received my nice new mtn biking jacket with 3 days.... Ver más

Información sobre la empresa

  1. Tienda de bicicletas
  2. también en la categoría
  3. Tienda de accesorios para bicicletas

Escrito por la empresa

Cyclesense is a family business based in Tadcaster, North Yorkshire. We specialise in quality service and quality bikes stocking brands such as Van Nicholas, Koga, Giant and Liv. In addition to our high street store we also have one of the UK's only lightweight kids' bikes dedicated stores; where we stock leading brands such as woom and Frog. From that base we are also the sole UK distributor for Kokua LIKEaBIKE - the original and best balance bikes - and FollowMe Tandem - the #1 tag-along system for riding with your children.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

252 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(252)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Buying from Cyclesense online

Everything went very well. Follow the instructions and delivery is as expected. E-mail notification with time slot makes receiving the purchase easy.

8 de abril de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Problem Solved

There was a manufacturing fault with the first saddle that I received, but a quick photo to Dave to confirm, and a replacement was sent straight out after easter. The real measure of a company is how they react when things go wrong and in this instance Cyclesense measured up. Perfect!

31 de marzo de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

frog bike 62 order

Excellent email updates on order and shipping details. Fast shipment and well packaged. Just as ordering items should be.

15 de marzo de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good service and quick postage!

I bought a set of pannier bags from cyclesense a week ago, phoned up to check stock and they were very polite and helpful over the phone. Item also arrived with 2 days of placing the order! Would definitely use again!

12 de marzo de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great products

Great products and value for money. Really quick delivery on my superb Crosso panniers. Have not these hard to find items anywhere else cheaper.

1 de marzo de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Giant bike

Great service brilliant price on a last season giant propel. Bike came in three days and was in perfect condition, had a couple of rides on it already can't wait to get out again.

1 de marzo de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent option

I´ve buy the bike Dawes of 16" and i´m very happy. It´s a fast, light, hard and beatiful bike. The send to spain has been perfect and the seller very profesional.
Thanks very much

25 de febrero de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Completely satisfied

Again, my order dealt with promply and delivered rapidly to N.France. Could'nt be better.
Thank you Cyclesense.

2 de febrero de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent transaction

Excellent product and service second to none. Item was received in three working days which was amazing as it was Christmas week!

28 de diciembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Responsive and personal

Good communication from them. Part I ordered wasn't in stock and they contacted me immediately I had placed the order to let me know when it would arrive, which it did, exactly as promised. Very good.

18 de diciembre de 2015
Opinión espontánea
Valorada con 4 estrellas sobre 5

I asked for a bulb and a bulb of the incorrect wattage was sent.

The bulb did however arrive promptly. ........

Amendment to my first review. Within minutes of posting my initial review Cyclesense contacted me directly to apologise and they then sent the correct bulb which arrived two days later. In light of the their swift remedy I feel their service was very good and have upgraded my review from 2 stars to 4.

17 de diciembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service

Bought a Kinetic Turbo over 5 years ago. Its been great but unfortunately a manufacturing fault came to light. However I noticed it had a lifetime guarantee. I rang cyclesense, fearing that the small print would mean that the guarantee would be now out of date. But no, bring it in and we will sort it. 5 days later, the turbo is replaced. What can I say? Absolutely no complaints. A big thank you to both Kinetic and cyclesense for sorting with no arguments and so very quickly - just when I need the turbo.

12 de diciembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Giant any road comax 2016

Aside from the bike being brilliant, the advice and help I received from the cyclesense team was fantastic. Good comms and really well organised. Highly recommended.

13 de noviembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolute satifaction

Absolutely satisfied with this shop, they've sent me notice that the item I was looking for is in stock, found the best solution for international shipping, fast execution of the order. Thank you!

3 de noviembre de 2015
Opinión espontánea

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