I always buy from Damart a I can guarantee that the clothes fit perfectly. Always good quality,useful on-line information (low stock) etc. Easy to navigate as signed well. The incentive to look at... Ver más
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Consulta las opiniones de los clientes
The online system is not very efficient. It is very long winded and keeps showing, error ' or 'page can't load ' It took so long to just try to make a payment that I nearly gave up several times bu... Ver más
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My order was delayed and was delivered today by Evri who are SLOW. The jeans were not suitable as they arrived too late and the fabric was markedly different to what I had bought before in the same s... Ver más
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I ordered some smart jeans from Damart recently but had to return them unfortunately as they were too tight on the waist, even though they had elasticated sections either side. What a shame!
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Información sobre la empresa
Información proporcionada por diversas fuentes externas
Damart are a French owned global retailer in the direct home shopping market who specialise in clothing for the senior lady. Damart are best known for thermal products, developed from our unique ‘thermolactyl’ fabric which we patented back in 1953. Since then, Damart has quickly become known across the European marketplace, as has our growing range of exciting products – from our famous thermals to ladieswear, homewear and garden products. Aimed at the 75+ age group,our ‘sister’ brand,‘Sedagyl’, offers products which provide ‘comfort’ and well-being for the senior market. Winners of the UK Customer Satisfaction Awards in 2014.
Información de contacto
Damart, Bowling Green Mills, Lime Street, Bingley, BD971AD, Bingley, Reino Unido
- 0871 423 0000
- jaskin@damart.com
- www.damart.co.uk
4,1
Muy bueno
25 mil opiniones
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Ordered some shoes today from Damart…
Ordered some shoes today from Damart they have such great staff very professional polite and extremely helpful would highly recommend especially ZOE who helped me today thanks
1 de agosto de 2026
Opinión espontánea
Respuesta de Damart
Hi Robert
Thanks for your review.
I'm pleased you like our friendly and helpful staff an d thanks for your recomendation.
Kind regards
Adele
Customer Response Advisor
Professional customer care
Made a purchase on line quick n convenient delivery in 2 nd day good quality items beautiful colures quick exact sizes , great free bag n discount good , good customer service ,
28 de julio de 2026
Opinión espontánea
Respuesta de Damart
Dear Miss Thompson
Thanks for your five star rating and your wonderful comments. These mean a lot to us.
Kind regards
Adele
Customer Service Team
Respuesta de Damart
Dear Mrs Chappell
Thanks for rating us five stars.
I'm pleased to read you like our clothing and service.
Kind regards
Adele
Customer Response Advisor
Damarts clothes are comfortable and…
Damarts clothes are comfortable and lightweight. I have whole body joint conditions and am 49 years old. I need soft, stretchy clothes that are easy to get in and out of and are non iron. I find it more difficult now than ever before to find suitable things to wear but still find what I need on their website. Good quality too. Range of colours and styles. Not just for elderly.
31 de julio de 2026
Opinión espontánea
Respuesta de Damart
Hi Caroline
Many thanks for your five star rating.
It's lovely to hear you find our clothing comfortable and lightweighjt
0
Hi Caroline,
Many thanks for rating us five stars.
I'm pleased to read, you find our clothing comfortable and lightweight, since you have body joint conditions and these are perfect for you.
Kind regards
Adele
Customer Response Advisor
Lovely coat for cooler times!
I have often shopped with Damart and find their website easy to use and the products of good quality. The coat I have just bought will be great for the colder months and looks smart.
6 de julio de 2026
Opinión espontánea
Respuesta de Damart
Hi Gill,
Thanks for your lovely review.
I'm pleased to read you often shop with us and you like our website and quality. I do hope the coat keeps you nice and warn in the upcoming months.
Kind regards
Adele
Customer Response Advisor
I have shopped with Damart for a few…
I have shopped with Damart for a few years and never
had any complaints, service very good.
20 de julio de 2026
Opinión espontánea
Respuesta de Damart
Dear Mrs O'Neill
Thanks for your four star rating.
It's great to hear you've shopped with us for many years and you've never had cause to complain. Thank you for your loyalty and we look forward to serving you again soon.
Kind regards
Adele
Customer Response Advisor
Always a good service and good quality…
Always a good service and good quality goods well done
30 de julio de 2026
Opinión espontánea
Respuesta de Damart
Dear Mrs Jones
Thanks for rating us five stars and we appreciate your lovely comments.
Kind regards
Adele
Customer Response Advisor
Always happy with Damart
Always happy with Damart. Easy website. Good choice. Quick delivery.
9 de julio de 2026
Opinión espontánea
Respuesta de Damart
Hi Sue,
Many thanks for your wonderful review.
I'm so pleased to hear you are happy with the service we provide to our customers.
Kind regards
Adele
Customer Response Advisor
I have been a customer with Damart for…
I have been a customer with Damart for some years and sometimes they put me through the questions about my membership and it goes on so long I end up giving up for my sale. Very frustrating.
29 de julio de 2026
Opinión espontánea
Respuesta de Damart
Hi Beryl,
Thanks for your review.
I'm sorry to hear you don't like the questioning when telephoning us. We have to do this as part of Data and Protection.
Kind regards
Adele
Customer Response Advisor
Respuesta de Damart
Dear Mrs Hatto
Thanks for your great review. I'm pleased to read you like our quality and service.
Kind regards
Adele
Customer Response Advisor
I have ordered many pairs of trousers…
I have ordered many pairs of trousers and jeans from Damart. I find the quality good
And what I really find great is their 25 inch
Length great for a smaller height.
They always include a returns label should you need to.
They are always promptly delivered and arrive neatly packaged.
29 de julio de 2026
Opinión espontánea
Respuesta de Damart
Hi Julie,
Many thanks for your review.
I'm pleased to hear, you like our quality and length and our delivery. We hope to hear from your again soon.
Kind regards
Adele
Customer Response Advisor
Always easy to order items
Always easy to order items. If doing this by phone, everyone is always pleasant & helpful
29 de julio de 2026
Opinión espontánea
Respuesta de Damart
Hi Mrs Reed
Thank you for your five star review and your lovely feedback.
We're delighted to hear that you find it easy to place orders with us and that our telephone team has consistently been pleasant and helpful. Providing friendly and efficient service is very important to us, so it's wonderful to know we've met your expectations.
Kind regards
Anne
Customer Response Advisor
All good could do better on delivery a…
All good could do better on delivery a bit quicker like other companies but good quality clothes
25 de julio de 2026
Opinión espontánea
Respuesta de Damart
Hi Gwyneth
Thank you for your five star review.
We're pleased to hear that you're happy with the quality of our clothing. We also appreciate your comments regarding delivery times and understand that faster delivery is important to our customers.
We do advise your order will be delivered within seven days but in many cases it is much quicker. We do also offer an express delivery, this is a charge of £3.00 and will be delivered within two working days.
Kind regards
Anne
Customer Response Advisor
Unhelpful, dismissive customer service.
Even thou Damart sell good quality products their customer service leaves a lot be desired !! When returning an item one of the options was a collection by Evri ( who also delivered it) i had arranged a collection by Evri thru my Damart account and collection was booked for a specific date. This was not collection by Evri so I rang Damart customer service to chase up and was told they couldn't help me, even thou this return company is one of the options available. I had to pay for the collection when booking. I rang customer service to complain about non collection and was told couldn't help me and if I wanted it collected I had to pay another collection fee !!! If you are not prepared to help your customers you shouldn't have this carrier as one of your options !!! Disgusting, unhelpful and dismissive experience.
28 de julio de 2026
Opinión espontánea
Respuesta de Damart
Hi Janice
Thank you for taking the time to leave your review. I’m sorry to hear that your parcel was not collected and for any inconvenience or frustration this has caused, especially after contacting us for assistance and feeling that we were unable to help.
If the collection was arranged directly with Evri, we unfortunately do not have access to their systems and are therefore unable to investigate the booking on your behalf. However, there may be other ways we can assist and help resolve the situation.
Please feel free to email me at trustpilotteam@damart.com, and I will be more than happy to look into this further for you.
Kind regards
Anne
Customer Response Advisor
Respuesta de Damart
Hi Constance
Thank you for your review. It's lovely to hear that the item you've purchased was a good fit for you.
Kind regards
Anne
Customer Response Advisor
Still havent received my parcel!
Still havent received my parcel!
7 de julio de 2026
Opinión espontánea
Respuesta de Damart
Hi S McCullagh
Thank you for your review. I'm sorry to hear that you haven't received your parcel.
Can you please email me at trustpilotteam@damart.com and I'll then be able to look into this for you.
Kind regards
Anne
Customer Response Advisor
Easy to find way around online…
Easy to find way around online catalogue. Everything I've ordered has been lovely and the free gifts are great as well.
17 de julio de 2026
Opinión espontánea
Respuesta de Damart
Hi Trish
Thank you for your five star review and wonderful feedback. We're delighted to hear that you found our online catalogue easy to navigate and that you've been pleased with everything you've ordered. It's also wonderful to know that you've enjoyed the free gifts we offer.
We really appreciate your kind feedback and your continued support.
Kind regards
Anne
Customer Response Advisor
Fantastic ladies trousers
Fantastic ladies trousers, lovely material and perfect fit. I even bought a similar pair in a different colour!
23 de julio de 2026
Opinión espontánea
Respuesta de Damart
Hi Jillian
Thank you for your five star review. Its wonderful to hear that you like the ladies trouser you've purchased and that they are a perfect fit.
Kind regards
Anne
Customer Response Advisor
Easy to order
Easy to order. Polite and helpful.speedy delivery
Overall satisfaction
26 de julio de 2026
Opinión espontánea
Respuesta de Damart
Hi Mrs Lynskey
Thank you for your five star review. It's wonderful to hear that you have found it easy to order with us and your delivery arrived quickly.
Your feedback means a great deal to us, and we're pleased that you're satisfied with your overall experience.
Kind regards
Anne
Customer Response Advisor
Everything was easy thanks.
Everything was easy from selection on website to delivery. The returns process is easy too if you need to use it and refunds are quickly taken off your account as well. All good thanks.
15 de julio de 2026
Opinión espontánea
Respuesta de Damart
Hi Sooky
Thank you for your five star review
We're delighted to hear that you found everything easy, from browsing and ordering on our website through to delivery. It's also great to know that, when needed, you found our returns process straightforward and that refunds were applied to your account promptly.
Your feedback is greatly appreciated, and we're pleased to know you've had such a positive experience with us.
Kind regards
Anne
Customer Response Advisor
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