Five stars for Kirsty-Jane Hunt at DCL Insurance! From the moment I spoke to her, Kirsty-Jane was professional, friendly and genuinely helpful. She took the time to understand exactly what I needed, e... Ver más
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Consulta las opiniones de los clientes
YASMIN in sales is an outstanding professional team member, I’m sure she will do really well in life. DCL got me the best price with all the additional extras for my peace of mind. *****
La empresa ha respondido
I have 10 years with DCL and as usual the performance of you guys is brilliant.This year it was Jill who dealt with me.SHe was very helpful ,polite and professional.Made my insurance renewal easy and... Ver más
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Hi Can I just say Louise Mullings is an absolute credit to DCL . Customer service Customer support Politeness Knowledge Amazing service after I had to call back earlier regarding some iss... Ver más
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Información sobre la empresa
Escrito por la empresa
DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.
Información de contacto
19 West Street , SM5 2PT, Carshalton, Reino Unido
- 020 8669 4466
- sales@dclinsurance.com
- www.dclinsurance.com
4,8
Excelente
2 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 89% de las opiniones negativas
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Fantastic service Girl called Yasmin is…
Fantastic service Girl called Yasmin is very helpful and kind and looks very professional behaviour i highly appreciate her professionalism in this industry 👏👏👍
20 de julio de 2026
Opinión espontánea
Respuesta de DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Good service
17 de julio de 2026
Opinión espontánea
Respuesta de DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
I have had good experience and I have…
I have had good experience and I have renewed again my insurance with DCL and I am very very very happy with Danielle wakening and she helped me get the good price and made it easy for me.
17 de julio de 2026
Opinión espontánea
Respuesta de DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Danielle and her manager.
Yasmin was great helpful thanks
16 de julio de 2026
Opinión espontánea
Respuesta de DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Yohann Ashworth - Great Customer Service
Yohann Ashworth
He was great when I called DCL for my renewal. It took only 5 minutes to sort out my renewal. He even offered some dicousnt which was much appreciated. Thanks
16 de julio de 2026
Opinión espontánea
Respuesta de DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Service was straight forward yasmin was…
Service was straight forward yasmin was very polite and clear.This is why i decided to renew with you guys again thanks again.
15 de julio de 2026
Opinión espontánea
Respuesta de DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Best insurance compnay for private hire…
Best insurance compnay for private hire driver best price best customer service
15 de julio de 2026
Opinión espontánea
Respuesta de DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Person that talk to me was friendly and…
Person that talk to me was friendly and supportive on my insurance status. It was an honour to still be my insurance company as they guided me each steps on how to change my car and what was the cheapest price.
6 de julio de 2026
Opinión espontánea
Respuesta de DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Respuesta de DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
It’s really good Insurance and there’s…
It’s really good Insurance and there’s a girl her name is Daniela. She’s a really good she’s really patient. She explained a good way. She’s really good girl thank you Daniela.
7 de julio de 2026
Opinión espontánea
Respuesta de DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Always helpful and able to answer any…
Always helpful and able to answer any questions. 5th year with them now.
6 de julio de 2026
Opinión espontánea
Respuesta de DCL Insurance
Thank you for your feedback, reviews are very important to us.
Matthew santos was great to speak to…
Matthew santos was great to speak to and dealt with my matter with utmost professionalism
1 de julio de 2026
Opinión espontánea
Respuesta de DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
I have a problem with my insurance…
I have a problem with my insurance company called DCL last year my car was stripped off the front bumper and the two lights are stolen and I reported to my insurance and it took them to finished over four months at that time and I lost my earnings and I’m struggling to pay for my bills as well .
The second time was happened to my car as well they stripped as of what they done a year ago this time they took front bumper, bonnet and the two front lights and they broke down to the driver side mirror as well so when I claim through my insurance they haven’t done any thing to fix my car it took them a while to get the parts and at this time I’m struggling with my expenses and I’m behind to cover for my bills as well, And I spoke with them so many times with the customer service representatives but they are not helpful and they don’t care, so still I’m out of work and they don’t know how long to get done the car . And I don’t think they have a communication between them one. And specially if you are a Taxi driver every thing is to hard to cover your expenses. I hope everyone they can see my problems with DCL and I hope everyone can understand it this situations from my experience.
12 de mayo de 2026
Opinión espontánea
Respuesta de DCL Insurance
We are very concerned to see your review and would like the opportunity to investigate this. We will ask a senior Manager to look into this as a matter of urgency and they will be in touch with you to discuss further.
Very helpful and professional thanks…
Very helpful and professional thanks Yasmin
2 de julio de 2026
Opinión espontánea
Respuesta de DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Am happy with customer service team for…
Am happy with customer service team for her assistant.
30 de junio de 2026
Opinión espontánea
Respuesta de DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Respuesta de DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Respuesta de DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Respuesta de DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
This is my second year with DCL always…
This is my second year with DCL always go above and beyond to get me a cheap quote and yohan is very professional and helpful.
24 de junio de 2026
Opinión espontánea
Respuesta de DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yohan and his manager.
Great insurance company 👌 good people…
Great insurance company 👌 good people best customer service easy to understand best price ever lovest price so far in the market recommended for friends and family ring them before you ring anyone else 😉
24 de junio de 2026
Opinión espontánea
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