My daughter and I were looking for a sofa for her new flat. We were approached by Mo who assisted by pointing out a few ideas then we were left to consider our options. Mo was extremely helpful, poli... Ver más
Localización
Cambiar localizaciónBurlington Road, Shannon Corner Retail Park, KT3 4RP New Malden, GB
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Consulta las opiniones de los clientes
Went to DFS to have a look at some sofas, everyone was really helpful and attentive, when I finally decided which one to buy Lloyds help me do the finish touches and make the order. Now that I receiv... Ver más
La empresa ha respondido
We were welcomed by Lloyd and explained we just wanted to look around. Lloyd left us to do just that popping back to add information about the sofas we saw and then leaving us to try out many at our l... Ver más
La empresa ha respondido
Thanks so much to Sat at New Malden store who was super helpful when we were confused about what would fit in our new home and helped us create the perfect sofa for us .
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Burlington Road, Shannon Corner Retail Park, KT3 4RP, New Malden, Reino Unido
- 0333 999 9769
4,9
Excelente
5 mil opiniones
Invita a los clientes a opinar
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You sofa for daughter
My daughter and I were looking for a sofa for her new flat. We were approached by Mo who assisted by pointing out a few ideas then we were left to consider our options. Mo was extremely helpful, polite and professional and made the whole experience very good.
19 de julio de 2026
Good experience!
Good information given, well explained and no pressure from Samir. A great experience - can’t wait to get our new sofa!
18 de julio de 2026
Excellent service
Excellent service. The sales person Waheed was so knowledgeable
12 de julio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Staff members were fantastic
11 de julio de 2026
Respuesta de DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Satpal was very helpful and a lovely…
Satpal was very helpful and a lovely man to do business with .Excellent customer service.
18 de julio de 2026
Respuesta de DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Respuesta de DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The staff allowed us the time to…
The staff allowed us the time to choose what we needed, without feeling pressured to buy.... but we did buy....
17 de julio de 2026
Respuesta de DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Thanks so much to Sat at New Malden…
Thanks so much to Sat at New Malden store who was super helpful when we were confused about what would fit in our new home and helped us create the perfect sofa for us .
17 de julio de 2026
Respuesta de DFS Furniture - New Malden
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lorraine A
DFS Central Customer Support
Love Sat from new malden
Love Sat from new malden. Attentive. Give us clear information. Done deal in 10mins
17 de julio de 2026
Respuesta de DFS Furniture - New Malden
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Sat the manager was very informative
Sat the manager was very informative, knowledgeable and explained everything to me regarding the 2 seater sofa I bought. He also showed me how to keep it in good condition by demonstrating how to to do it.
15 de julio de 2026
Respuesta de DFS Furniture - New Malden
Hello Angela,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
A highly professional and informative…
A highly professional and informative experience. All in all very pleasant.
15 de julio de 2026
Respuesta de DFS Furniture - New Malden
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
From staff friendliness to amazing sofa
Went to DFS to have a look at some sofas, everyone was really helpful and attentive, when I finally decided which one to buy Lloyds help me do the finish touches and make the order. Now that I received my sofa can't express how happy I am with my buy, I recommend everyone to have a look at dfs when they plan to buy a amazing sofa.
Big thank you once again to Lloyds in New Malden for the help.
17 de junio de 2026
Respuesta de DFS Furniture - New Malden
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - New Malden
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Excellent service- very professional
Had the most.wonderful service from Samir - he took time to explain and assist with the choice of furniture and how the mechanism worked.Excellent service- very professional Would.highly recommend DFS
14 de julio de 2026
Respuesta de DFS Furniture - New Malden
Hello Jacqueline,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
I was helped bye sap
I was helped bye sap, very helpful guy and knowledgeable. Good communication skills and very polite.
14 de julio de 2026
Respuesta de DFS Furniture - New Malden
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
great staff new Malden dfs
the gentleman in your dfs new Malden store was brilliant and knows his stuff .
14 de julio de 2026
Opinión espontánea
Respuesta de DFS Furniture - New Malden
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
It was a great experience and well…
It was a great experience and well explained by the staff.
13 de julio de 2026
Respuesta de DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Respuesta de DFS Furniture - New Malden
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent care and service
Excellent care and service. Very clear explanation about our purchases
12 de julio de 2026
Respuesta de DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Samir was fantastic
Samir was fantastic, he went through everything with us without being to pushy, he explained the different options on the leather sofas we looked at, he was very helpful and friendly with good customer service skills, we was offered drinks as well
12 de julio de 2026
Respuesta de DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
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