Mo was fantastic. He was patient, ran through a number of options and helped us choose a sofa that would make the most of our limited space. We are delighted with our purchase and excited for delivery... Ver más
Localización
Cambiar localizaciónBurlington Road, Shannon Corner Retail Park, KT3 4RP New Malden, GB
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Consulta las opiniones de los clientes
Such amazing customer service from Sara! She helped us look at a large number of sofas and was kind, patient and friendly at all times. We came back again 2 days later and she remembered us! Wasim the... Ver más
La empresa ha respondido
Really positive experience purchasing our new sofa from DFS in New Malden. From the moment we walked through the doors, the whole experience was relaxed and welcoming — no pushy salespeople or b... Ver más
La empresa ha respondido
Today I visited DFS store and was warmly greeted by all your staff members with a hello and a smile. I was helped by Samir. He made the experience very personal, helpful, knowledge and answered all my... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa

Información de contacto
Burlington Road, Shannon Corner Retail Park, KT3 4RP, New Malden, Reino Unido
- 0333 999 9769
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Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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I had a great experience at DFS…
I had a great experience at DFS Furniture and would especially like to thank the salesman who assisted me. He was friendly, professional, patient, and very knowledgeable about the products.
He took the time to understand what I was looking for, answered all my questions clearly, and gave helpful advice without making me feel pressured to buy. His excellent customer service made the whole experience easy and enjoyable.
I really appreciated his professionalism and attention to detail. He is a credit to DFS, and I would definitely recommend his service to anyone looking for furniture.

Respuesta de DFS Furniture - New Malden
I have a good service today and your…
I have a good service today and your staff explain very well your staff very polite and helpful.and easy to replace order .

Respuesta de DFS Furniture - New Malden
Great experience
Bought a sofa and chair from Chelsea, great customer service and look forward to the sofa arriving

Respuesta de DFS Furniture - New Malden
Mohamed was very curtious customer…
Mohamed was very curtious customer service 10 good communication reassuring as I have heard negative feedback concerning DFS aftercare

Respuesta de DFS Furniture - New Malden
Today I visited DFS store and was…
Today I visited DFS store and was warmly greeted by all your staff members with a hello and a smile. I was helped by Samir. He made the experience very personal, helpful, knowledge and answered all my questions. He made the purchase easy by explaining and going through the process well. Thank you Samir

Respuesta de DFS Furniture - New Malden
Staff were attentive
Staff were attentive, without being overbearing. Knowledgeble & helpful. Lots of sofas to choose from as well.

Respuesta de DFS Furniture - New Malden
We had Top service
We had Top service , with Samir , He was so helpful, & so lovely to talk to , His patience was 11out of 10 🥳, He made good suggestions, & left us to decide , such a pleasant person , & highly recommended him to help you

Respuesta de DFS Furniture - New Malden
Dealt with the store manager
Dealt with the store manager
Very friendly and not too pushy

Respuesta de DFS Furniture - New Malden
Great Service
Chilled atmosphere with no pressure. Great service from Samir. He was very knowledgeable and it was a stress free buying experience.

Respuesta de DFS Furniture - New Malden
The guy who serve me explained…
The guy who serve me explained everything in detail didn’t rush me at all gave me time to explain what I wanted he spent lots of time with me untill I was happy to proceed with my purchase he was very friendly and made me feel comfortable

Respuesta de DFS Furniture - New Malden
The staff was very patient and helpful…
The staff was very patient and helpful very nice person Sanir Talic he deserves 👏 he was very good i believe DFS will make more profit because of him
Thank Samir Talic

Respuesta de DFS Furniture - New Malden
Fantastic Selection and Wonderful Customer Service at DFS New Malden!
That sounds like a great shopping experience! DFS in New Malden really does have a fantastic selection to choose from, and having helpful, friendly staff makes browsing for furniture so much easier and more enjoyable.

Respuesta de DFS Furniture - New Malden
Excellent service given today by Mo
Excellent service given today by Mo. He sold me exactly what I wanted quickly & efficiently. Fantastic customer service

Respuesta de DFS Furniture - New Malden

Respuesta de DFS Furniture - New Malden
Great service from Waseem
Great service from Waseem, Very helpful and gave great suggestions.

Respuesta de DFS Furniture - New Malden
Nina was very knowledgable about the…
Nina was very knowledgable about the item I was purchasing, and was very helpful with my purchase.
She explained the insurance you could purchase clearly, and was very helpful.

Respuesta de DFS Furniture - New Malden
Wasim was very thorough
Wasim was very thorough, knowledgable, patient and courteous while guiding us through the entire process. We are very happy with our purchase experience.

Respuesta de DFS Furniture - New Malden
Nina from the DFS New Malden was…
Nina from the DFS New Malden was extremely helpful, she was friendly and answered all of our questions very well. She was supportive and we appreciated her temperament as we selected the right sofa for us. Thank you Nina for your hospitality and customer service.

Respuesta de DFS Furniture - New Malden
Really helpful and friendly staff
Really helpful and friendly staff, very happy with our experience, would recommend!

Respuesta de DFS Furniture - New Malden
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