Excellent experience from start to finish. The staff were fantastic and always ready to help with a smile on their faces. A special mention to Jonathan Rivers who helped us along on our journey to fin... Ver más
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Consulta las opiniones de los clientes
Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... Ver más
La empresa ha respondido
Staff were very helpful on both my visits, and Steve, the manger, was particularly good. My questions were answered clearly, and I was put under no pressure to buy, but given time to try out my chosen... Ver más
La empresa ha respondido
The staff and service was excellent, in particular John who served me. He was very helpful and patient. I would definitely shop there again.
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
3 Forbury Road, RG1 3JH, Reading, Reino Unido
- 0333 999 9774
4,9
Excelente
6 mil opiniones
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I had a great experience today…👍
I had a great experience today brilliant customer service specially Olga great customer service very helpful advices. Very happy with the service and quality products good price 👍
13 de junio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
The salesmen was very helpful and…
The salesmen was very helpful and informative and suggested a sofa which met our wants and needs
14 de junio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Reading
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Mo was extremely helpful
Mo was extremely helpful, very professional and a brilliant salesman
13 de junio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff outstanding
Staff were outstanding. Spoke to a few of them and they were so friendly and attentive. Totally understanding of my incisiveness
13 de junio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Customer service was great..i wal…
Customer service was great..i wal listen to and things was explained in a timely and calm manner also the person who took my order was patient no rushing i felt the experience was handled professional.
13 de junio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great service and very quick from start…
Great service and very quick from start to finish
13 de junio de 2026
Respuesta de DFS Furniture - Reading
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Respuesta de DFS Furniture - Reading
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Sarah DFS Reading
Sarah in your Reading store was absolutely brilliant a real asset to DFS - great customer service and attention to detail.
Thank you Sarah
12 de junio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We found the product we were looking…
We found the product we were looking for very easily having checked by phone that it was available to see in store. John was able to answer all our questions and the ordering process was quick and simple
11 de junio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Reading
Hello David,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
DFS Reading - outstanding!
Our sales consultant was knowledgeable, courteous and overall brilliant!
It’s not often that I rave about customer service but this experience was excellent!
8 de junio de 2026
Respuesta de DFS Furniture - Reading
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Sarah was very helpful without being…
Sarah was very helpful without being too pushy.
9 de junio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
A great experience.
A great experience.
First visit was last Friday and we found what we wanted very quickly. Jonathan looked after us - he was fantastic, able to provide so much information & answer all our questions. Having been home to consider our options, we went back again two days later & placed our order.
Many many thanks Jonathan.
7 de junio de 2026
Opinión espontánea
Respuesta de DFS Furniture - Reading
Hello Ann,
We are really grateful for your kind words and for sharing your experience in our store with Jonathan. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
I was greeted at the door and directed…
I was greeted at the door and directed to the right place then after a few questions I was left to browse sit & contemplate with out interruption. Then Sarah dealt with my questions and she asked me and informed me of all my options having made up my mind the paperwork was completed efficiently and quickly. I was completely satisfied with the service and I have a delivery date of the 20 already confirmed Thank you very much for the excellent service far better to what I received at Sofology & Furniture Village where I felt pressured and talked at is a salesman’s way
7 de junio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Very informative and friendly
7 de junio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Agnieszka was very helpful in getting…
Agnieszka was very helpful in getting my the right sofa
7 de junio de 2026
Respuesta de DFS Furniture - Reading
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Reading
Hello Carlos,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Staff were knowledgeable and helpful
Staff were knowledgeable and helpful. I would suggest though that approaching people as soon as they enter the shop is a little off putting and make the customer feel a little uncomfortable. Maybe let them actually get into the shop a bit before you approach them
6 de junio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you so much for sharing this lovely review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
They were very helpful when we were…
They were very helpful when we were choosing our corner sofa & guided me through options to my spec
6 de junio de 2026
Respuesta de DFS Furniture - Reading
Hello Caroline,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
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