Engineer called when he was about 50mins away from my house. He was courteous and cleaned the printer (that had been suffering phantom paper jams) for me. No further jams experienced since but the... Ver más
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Consulta las opiniones de los clientes
Saif, Andrew and Chris were really helpful in replacing the rollers in the paper tray. Chris also helped reducing marks on paper during first visit. All much appreciated
My printer was jamming on printing the second side when set to print both sides of the paper. The engineer repaired it without the requirement of any new parts. He also gave me useful advice on what... Ver más
I agree with the review summary. I have been dealing with Diamondsource for about 10 years and have always found Bob Panting very helpful, professional and friendly. He calls from time to time to chec... Ver más
Información sobre la empresa
Escrito por la empresa
Diamondsource Ltd is an independent Printer and photocopier service company supporting most models of printer throughout the UK
Información de contacto
27, Glenhurst Avenue, Glenhurst Avenue, DA5 3QH, Bexley, Reino Unido
- 07852322482
- peter@diamondsource.co.uk
- www.diamondsource.co.uk
No consta que haya invitado a opinar recientemente
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No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I got immediate attention to my problem…
I got immediate attention to my problem with my computer printer. Excellent and friendly help came same day. I then also got very helpful advice and backup to resolve my problem with the printer again same day.
I will happily and unhesitatingly use their service again.
Excellent Service.
Saif has always been extremly helpful and we always receive excellent Service!
Surprised at just how good the engineer was - likewise follow up support
Had major reservations about the business model of paying in advance of the engineer's call but I need not have worried.
The engineer did an excellent job - resolving one substantive issue and explaining what would be needed to resolve the other one (a new part but we judged that unnecessary). Also impressed by the follow up from the company about options opened to us. Would recomend.
Saif responds quickly
Saif responds quickly, is very helpful and gives a good service.
Great technician
Great technician. Expertise very good and pleasant manner. Quick work.
Diamondsource reacted quickly and sent…
Diamondsource reacted quickly and sent an engineer. He was efficient and courteous. All in all a very good experience.
Excellent! Very highly recommended!
Excellent service, especially from Saif! Since discovering DiamondSource we have switched to using them for ALL of our company's printer servicing, troubleshooting, repairs and even supplies. They are top of our list for good reasons - including superb service, prices and expertise - and we highly recommend them!
Excellant service from Sif after…
Excellent service from Saif after current printer was determined beyond economic repair and recommending a replacement that meets our needs.
Saif at DiamondSource is always helpful.
Excellent support
Excellent support - toners at competitively priced and very rapid delivery - over night
Do not trust
Do not use this firm. We had a relationship over a number of years. Sold us the "perfect" option for our office. The products were subpar so we complained. We were told there was nothing to do and thank you for trusting us but good bye.
Very helpful
Saif Ramzan is a very helpful person he goes out of his way to make sure you have everything you need, if you need anything from Diamondsource he is your guy
Very satisfied
Chris the engineer knew what he was doing and reprogrammed some software on my Canon Pixma printer to extend its life.
Prompt service and clear pricing. Many thanks
Good service
Diamondsource have always helped with our company's toner and paper supplies. They also serviced our printer. Saif has been very helpful and prompt.
Lifesavers
Lifesavers, we had been without a printer for a month until I found them, thank you for an excellent service!
HP Color Laser Jet Pro M252dw
Mr Saif Ramzan was extremely helpful in advising that my 10 year old printer a HP Color Laser Jet Pro M252dw could still be used connecting via a pcl driver to Windows 11 on a new desktop computer. The printer worked with Windows 10 but is not supported by Windows 11. Although not a new printer, it is extremely sturdy and of very good quality. The toners are still available for purchase and I will always support Saif and DiamondSource. Invaluable help.
Sincere thanks Mark Carlisle
Always great service
Always great service, friendly, knowledgeable and good attention to detail.
Brilliant.
Phone answered by real person; appointment booked; technician phoned on day with his ETA; very good experience and my elderly photocopier which I thought would be unrepairable is now working properly again. Brilliant.
Superb service
Immediate response; efficient booking for a visit next day; knowledgeable engineer who solved the problem and explained clearly the cause. He was also very charming; good follow up.
Have dealt with Diamond Source for…
Have dealt with Diamond Source for several years now and always had excellent service. Saif sends gentle reminder for toner order which is helpful as it makes you check usage.
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