DIIIZ.COM Opiniones 

Livraison tres rapide , je recommanderais

Ik heb twee Apple poefs besteld voor buiten reeds half februari met de bedoeling er in de zomermaanden van te kunnen genieten - leveringstermijn bij bestelling stond 12 weken wat toch al lang is maar was vermeld . Ik moet zelf altijd achter een stand van zaken vragen van leveringsdatum - ondertussen werd mij gemeld dat levering iets wat vertraging had ipv 12 weken 24 weken ( eind augustus) dus dubbele termijn alhoewel op hun site nog steeds staat 12 a 14 weken leveringstermijn …. Ik vraag vandaag weer stand van zaken en nu plots melding levering pas eind september ? Productie in augustus is toe , dus als ik goed begrijp zijn mijn stoelen besteld in februari zelfs nog niet in productie ? Dit is niet meer serieus , de stoelen zullen hoogstwaarschijnlijk als ze ooit aankomen geleverd worden putje winter denk ik - klanten experience 0/10
Update 24 september nog steeds geen levering gehad ondanks bevestiging dat de Apple poufs onderweg zijn sedert half augustus … misschien zijn ze verloren geraakt op de boot ???? De 40 euro die men beloofde ook nog niet gezien in de reactie van diiiz geen voorwaarde aan gelinkt maar in aparte mail vroegen ze voor de 40 euro dat ik de oorspronkelijke review zou verwijderen , begint heel lang te duren en denk niet dat ik ooit mijn bestelling g zal zien van 160 euro update 29 september mijn bestelling stond nu plots voor de deur afgeleverd eindelijk na 7 maanden - de poefs ogen mooi enkel eentje met een kleine beschadiging maar zal deze dan zo maar houden retour zie ik echt niet meer zitten update 30 /09/2026 ik lees reactie van diiiz er wordt wel geen antwoord gegeven over probleem van beschadigd artikel noch over de zogenaamde beloofde 40 euro -blijft☹️

Nog geen ster waard. Stoelen besteld op 5 april. 28 april krijg ik een mail met de vaststelling dat ze maar 1 stoel in de gevraagde kleur hebben, maar ook nog een andere hebben. 3 weken na het plaatsen van een order krijg je pas reactie.. Ik stel dat ik mijn originele order wil, maar moet dan 14 weken wachten omwille van productie. Radiostilte aan de kant van Diiiz: ik moet zelf weer om een update vragen. Na uiteindelijk 2 weken krijg ik een antwoord dat het order in productie is en verwacht wordt eind juli te leveren. Eind juli en weer geen update langs hun kant, dus vraag ik het maar zelf. En dan komt het antwoord:

"Dear Customer
Our office will be closed in August
Your order is respected to be delivered end of September to our warehouse in Belgium.
We will then immediately ship them to you"

Wat een lamentabele service is dat. Een gewaarschuwd mens is er twee waard. KOOP HIER NIETS.

Leider kann ich Diiiz nicht empfehlen.

Ich habe einen Sessel bestellt und vollständig bezahlt. Nachdem die Lieferung ausblieb, teilte mir Diiiz mit, der Sessel sei bereits versandt worden, und verwies mich mit einer Referenznummer an Kühne + Nagel.

Nach mehreren Nachfragen bei Kühne + Nagel stellte sich jedoch heraus, dass die Sendung nicht auffindbar war und dort sogar als storniert markiert wurde. Trotz dieser Information hat Diiiz auf meine weiteren Anfragen nicht mehr reagiert. Auch auf meine Aufforderung, den Kaufpreis zu erstatten, erhielt ich keine Antwort.

Ich habe weder die bestellte Ware erhalten noch mein Geld zurückbekommen. Der Kundenservice war zunächst wenig hilfreich und hat anschließend gar nicht mehr reagiert. Für mich war das eine sehr enttäuschende und teure Erfahrung.

I ordered a chair on 19.11 with an estimated delivery time of 14 to 16 weeks. The chair arrived 28 weeks later, mostly due to the delivery company’s incompetence and their impressive commitment to not communicating anything at all. Diiiz was consistently responsive and did try to speed things up, although the best way to improve future delivery times would probably be to find a different delivery company.
At some point, my family was convinced I had been scammed, and I was doing
my absolute best to keep faith and not join them.
After what felt less like a delivery timeline and more like a character-building journey, the chair finally arrived. It’s beautifully made, the materials are excellent, and the quality is even better than I expected. It is NOT a scam. But ordering from Diiiz may send you on a profound self-discovery journey: months of doubt, emotional growth, new e-mail friendships while updating Diiiz on your chair, and in the end, you’ll be 28 weeks older, wiser, and in possession of a really great piece of furniture.
My 4 stars review means: 5 stars for Diiiz, 1 star to the delivery company unfortunately hired by Diiiz.

PS: Due to the shipping company’s policy, at least in Berlin, only curb-side delivery is possible. That meant for me carrying a 50+ kg to the 4th floor without a lift. I now have a chair and a hernia.

Ce site est une arnaque. J'ai commandé un fauteuil à 600 euros en janvier et je n'ai aucun retour ni remboursement. Ne commandez jamais sur ce site !!

Warning!
Ordered a lamp in June 2025. After waiting eight months, the wrong item was delivered. Diiiz was eager of the return and promised to send the correct lamp, which initially gave me confidence that the issue would be resolved.

Unfortunately, after returning the incorrect item, communication almost completely stopped. Despite numerous attempts to contact customer service through every available channel, I have received little to no response and no meaningful update on my order.

It has now been nearly a year since I placed the order. I am left without the product I paid for and without a clear resolution. This has been an extremely frustrating and disappointing experience. I would strongly advise potential customers to exercise caution before ordering from Diiiz.

Parce qu'on ne peut pas noter zéro étoile. Site que je ne recommande surtout pas! J'ai reçu un mail m'informant de l'expédition le 9 avril 2026 et j'ai attendu mon colis jusqu'au 13 mai 2026. Le livreur m'a informé que le site a demandé de bloquer la livraison sans raison. (le canapé était payé depuis le jour de la commande le premier décembre 2026.). Le Canapé que j'ai reçu ne ressemble en rien à ce que j'ai commandé. Pas du tout la même forme, le même visuel, pas du tout la même harmonie. (c'est dommage de ne pas pouvoir mettre des photos pour prouver mes dires. ) Je les contacte quotidiennement depuis 10 jours, de plusieurs manières, mais aucune réponse de leur part. Les lois autorisent un remboursement mais le site préfère gosther ses clients. Je ne rachèterai jamais chez eux et je vous déconseille fortement de le faire.

I ordered 4 chairs from this company in December. The estimated delivery date was 14 to 16 weeks. After 16 weeks we still hadn’t received them or gotten any update from the company. I emailed them to request an update and got not answer, i sent them another email a few days later to request a full refund and after a week still didn’t get any kind of answer from this company. Ended up having to request a refund from paypal. Total scam of a company.

I did a order on December 1,038.10£ two Pendant Lamp Flamino and I didnt get it, very disspointed and I didnt have my refund. They are not opening the phone and sent back an email about what is going on.

Fourniture rapide et conforme.
Bonnes qualité et confortable.

Fauteuil rouge reçu dans les délais annoncés .
Il correspond tout à fait à ce que j'attendais Entièrement satisfaite.

The quality is good and I’m also very satisfied with the service! It has been delivered as what I expected. I will definitely recommend Diiiz !

Very good and on time. Good Quality sofa

I rarely receive replies to my emails, which is why I am writing here publicly.

I ordered a lamp on November 28, 2025, but received the wrong item in December. The incorrect lamp was collected in January, and I was promised a full refund. It has now been over three months, and I still have not received my €280 back.

I never received the product I ordered, and despite repeated follow-ups, communication has largely stopped. As long as I do not receive either the correct lamp or a full refund, I cannot recommend or support this brand.

I am still waiting for a proper resolution.

It took 46 weeks before they delivered the dining table. In all those weeks they never communicated with me. Very poor quality. I sent a mail with a complain. I recently got there answer. They confirm that the quality is not up to standard and the factory in India is bankrupt. Diiiz themselves has no money left to compensate anything or to replace, barely has any employers left as they mentioned in there mail respons and Diiiz is soon to be sold to another party or what is left of it or is also going bankrupt very soon. So don´t buy here.

MG Netherlands

Expérience désastreuse!!!! à fuir
J'ai commandé 4 chaises cesca soit disant fabriquées en Italie. Le délai indiqué sur leur site était initialement de 4 semaines. Une fois la commande validée le délai indiqué est passé à 12 semaines....
Plus de nouvelle de leur part malgré mes relances.
Il y a 2 jours le fameux Roberto (Mongiovi) m'a indiqué que la commande était incomplète...
Ayant perdu patience et surtout confiance j'ai demandé à être remboursé. Je n'ai bien sûr plus de nouvelle de leur part. Ce site est une escroqueurie qui propose au mieux du dropshipping

We received poor-quality furniture that arrived water-damaged and smelling strongly. We tried to obtain a refund for over a year and received no response.

We issued a claim via HM Courts & Tribunals Service and the court has entered judgment in our favour. If the company does not pay in line with the judgment, we will proceed with formal enforcement action.

Based on our experience and the fact it escalated to court, I strongly recommend you do not place any orders — if this business is not meeting basic obligations, your money and order may be at risk.

I ordered a 3-seater CAMELIA sofa and other furnitures from Diiiz in 2024. After a long wait, goods were received late 2024. By early 2025, one of the cords of the sofa broke. After countless emails and months negotiating with Roberto and a few months of silence, they finally agreed — through Mary — to send a replacement in December 2025. I even agreed to pay the £150 transport fee just to settle it.
But after that? Total silence. No update, no reply. It looks like they’re pretending the agreement never existed! Diiiz has wasted so much of my time and completely ignored their own promises. And now Roberto is still alive and replying to others here on Trustpilot, as if nothing happened.
Can you find a worse supplier than this? Absolutely no business ethics. Avoid Diiiz at all costs!
I may file a complaint in Belgium if this is not settled sooner.