Jack guided me through the whole process and kept me updated at every step. He also gave me advice on my purchases as I am new to buying gold to help me achieve my goals many thanks look forward to fu... Ver más
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Consulta las opiniones de los clientes
My 4star rating was knowing that Harry, the Senior Account Manager who dealt with my transfer of Gold Queens Beast Coins was available as soon as I telephoned or emailed with a question regarding my... Ver más
In a perfect world i’d phone up the bullion dealer have a brief interesting conversation then order my gold after i was told their price and then shipped to me with a known date and time. That’s w... Ver más
Being a new investor, I was nervous and did not know anything about the business/market. The brochure and Jack Wright explained it, and he looked after my first buying journey. It was not the company'... Ver más
Información sobre la empresa
Escrito por la empresa
FREE, fully insured delivery on all orders. All of our parcels are discreetly packaged and delivered directly to your door or your designated storage facility. Direct Bullion are a London based company specialising in the supply of Gold and Silver bars and coins. Although predominantly an online shop, Direct Bullion also provide a completely personalised buying service provided by one of our many in house industry specialists who are on hand to assist customers and answer all of their questions. At Direct Bullion our number one priority is customer satisfaction and we achieve this for our clients by providing our unrivalled 'Gold Standard Customer Service' after all a premium product such a gold deserves a premium service.
Información de contacto
One Mayfair Place, W1J 8AJ, London, Reino Unido
- 08000557050
- info@directbullion.com
- www.direct-bullion.com
4,5
Excelente
238 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 30% de las opiniones negativas
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BE AWARE OF THIS COMPANY!!
Be very careful if you choose to buy from Direct Bullion. My husband and I had this experience.
They will smooth talk you into buying from them. Once they have your money their attitude towards you will change. They will be in no hurry to despatch your purchase to you. I had to get my Bank involved to get a refund because they would not post out the gold I had bought from them. They kept making excuses why this couldn't be done. They refused to give me a refund, but you are entitled to one despite what they say. There are much honest, reliable gold companies out there, especially Bullion House. In my opinion, stay well clear of Direct Bullion!!
9 de marzo de 2022
Opinión espontánea
Great service at Direct Bullion
I spoke to James Byrne at Direct Bullion in Nov and Dec 2021. James was extremely helpful and sorted out a great deal for me when delays were caused on my order by a foreign mint. I’m absolutely delighted with the gold coins supplied by Direct Bullion and the great help and advice from James.
19 de diciembre de 2021
Opinión espontánea
Excellent service and much better than…
Excellent service and much better than Baird who lost my order!
18 de marzo de 2021
Opinión espontánea
Digital Gold
A good company to deal with I only purchased digital gold AWG this was easy to do and their customer support was excellent when I had a query. I have no doubt that physical gold purchasing would be just as easy. I would use them again.
8 de febrero de 2021
As a potential first time purchaser I…
As a potential first time purchaser I found that the Manager with whom I spoke (Troy Genes) extremely helpful. He was able to answer all my questions in a courteous and professional manner. The benefits of buying coins or bars was explained in straightforward terminology, and any possible tax implications were discussed fully. He also offered to mail me a brochure, which arrived in a couple of days.
4 de febrero de 2021
Very professional
1 de febrero de 2021
Faultless
Faultless, seamless service! Difficult to find any room for improvement.
29 de enero de 2021
Top class service
I would definitely recommend Direct Bullion to anyone looking to invest in gold. I was completely new to it but the team were very helpful and made the whole process easy.
28 de enero de 2021
Opinión espontánea
Satisfied Customer
Decided to invest in gold as my money wasn't doing anything in the bank; happy with the coins I received and looks like a good long term investment. My first time using Direct Bullion but service was excellent and I would recommend.
28 de enero de 2021
Opinión espontánea
Excellent customer service
Excellent customer service. I purchased coins and the team were really knowledgeable and helpful, I will definitely use again. Very happy!
28 de enero de 2021
Opinión espontánea
Excellent service
28 de enero de 2021
Great Company!
Company was recommended to me by a friend suggesting i buy coins as an investment. She said this was the best company she had tried. And I agree. I find the staff very knowledgeable and happy to give advice if you have any enquiries regarding your investment.
It’s quite easy to see why the company has such a good reputation. Keep up the good work!
7 de enero de 2021
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