Doors & More Opiniones 

2362
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very happy with this supplier. Website was easy to use, with a great range. Prices were good, very competitive, quality is good also. Order fulfilled quicker than most. Delivery was excellent, tr... Ver más

Valorada con 2 estrellas sobre 5

The timeframe for the delivery of the doors was not met which caused difficulties for the following jobs planned. The returns policy is extremely frustrating and unhelpful, no exchange is accepted, no... Ver más

Valorada con 4 estrellas sobre 5

4 so far... everything's perfect so far, my delivery was 15 mins after the start of the morning time slot, delivery guy was curtious, smart and helpful; also brought doors inside for me which I wasn't... Ver más

Valorada con 5 estrellas sobre 5

We are renovating the house and replacing all of the doors. We had already replaced some ... this door was far higher quality, arrived promptly and was cheaper than the doors we had already bought.

Información sobre la empresa

  1. Proveedor de puertas
  2. también en la categoría
  3. Almacén de puertas
  4. Proveedor de ventanas
  5. Tienda de puertas

Escrito por la empresa

Doors & More stock a huge range of internal and external doors including bifolding, French and folding doors. Free delivery on orders over £750. Shop today.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 75% de las opiniones negativas

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4,1

Todas las opiniones

(2362)

243 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

If I could give no stars I would

If I could give no stars I would.

Been waiting for delivery of my door for over two weeks.
Told them when I ordered it will have to be a Monday or Friday.
I start getting texts saying delivery is happening on other days than these, after being 29th and worse in the queue to their delivery people on 3 occasions I finally manage to arrange a time for delivery.
They cancelled on the day…..I call doors and more who said they would send them an email as it takes too long to get them on the phone and they have other customers to serve.

Absolute joke from a terrible customer service.

Then it’s 5 days for a refund.

My project halted for 3 weeks now

12 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful company

Awful company. I regret buying from them, Non existent customer service.

8 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top Draw! (Or door)

Great quality 5 panel oak doors and glazed internal doors at a bargain price. They even came with handles and hinges.Delivered quickly with good comms from the delivery crews.

1 de junio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Great Bolt. Ridiculous delivery cost.

The door bolt I ordered is great and matches the existing bifold door bolt I already have. I had to buy another one because my bifold doors only came with one and the doors would not always stay aligned.

However the whole experience leaves me annoyed that I had to pay such a ridiculously high delivery cost for a product that fits comfortably in one hand. And to make it worse the tiny little box it came in was battered. Luckily the bolt was fine.

28 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

web site issues

web site issues, there are no button to stop getting emails from your service, please speak to your IT team

21 de mayo de 2026
Opinión espontánea
Logotipo de Doors & More

Respuesta de Doors & More

We're sorry to hear you're experiencing issues with our emails, there should be an option to unsubscribe at the bottom of all emails, if this isn't working, please email Aftersales@doors-more.co.uk who will be able to assist.

Valorada con 4 estrellas sobre 5

Best in Class

From placing the order to delivery, I was kept informed at every stage of the process. I cannot praise Doors & More enough for their efficiency and customer service. Good quality products at keen prices. Highly recommended.

18 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

BEWARE, no customer service.

Bought 5 doors off this company, 4 in one order, then the last one a few weeks later. The last door arrived wrapped in cardboard, as opposed to the previous ones which had just been shrink wrapped. Our carpenter took a few days to be ready for the last door, and upon opening it it was badly damaged/scratched. I reported this immediately to the company, and, after chasing it up twice, was told no refund would be given as it should have been checked upon delivery. I'm disabled and was completely unable to unwrap this incredibly heavy door, which someone had evidently packed even though it was damaged. After spending a lot of money with this company I expected a bit of goodwill. BEWARE!

1 de mayo de 2026
Opinión espontánea
Logotipo de Doors & More

Respuesta de Doors & More

We're sorry to hear you are unhappy with service received.

We can see that this order was delivered on the 23rd April with damages not being reported until the 3rd May.

We do state in clear, bright red writing on all order confirmations and within the terms and conditions that all damages must be reported within 48 hours of delivery taking place, after this time claims may be rejected.

Unfortunately, as this was reported significantly outside of this time frame, we were unable to assist any further.

We apologise for the inconvenience this has caused.

Valorada con 1 estrellas sobre 5

Horrendous experience

Horrendous experience. Given a delivery date, driver phoned on the day to say he only had 2 of 5 doors so didnt deliver. Then took 4 weeks of chasing Doors and More every few days who weren't interested in resolving, just emailed the delivery company each time I chased. No proactive emails during that time at all. Avoid!

15 de mayo de 2026
Opinión espontánea
Logotipo de Doors & More

Respuesta de Doors & More

We're sorry to hear of the issues you have experienced with your order.

Unfortunately, there was an issue within the courier's warehouse which resulted in them not being able to locate 2 of the items.

I can see that multiple members of the Aftersales team were in correspondence with the couriers requesting urgent updates on the items. Unfortunately, responses from them were slow, which in return affected our communication with you, we agree this is unacceptable and sincerely apologise for the frustration and inconvenience this has caused.

I can see that we did send replacement goods to the couriers after delays in their responses to avoid you waiting any longer.

Please accept our apologies again for the inconvenience caused.

Valorada con 4 estrellas sobre 5

Ok service

Door arrived promptly, call centre was helpful to add something I'd missed in the order. However, the delivery options did not clarify that the delivery would not be bought to the flat door (only the main entrance) and so I had to find people to help me bring it to my flat. Would have liked to have the option for flat door delivery and it to have been explicitely expressed when ordering. Plus, door arrived with a small mark on it, but too much hassle to exchange.

13 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Easy ordering, prompt delivery and nice door. The delivery tracking is a real bonus.

13 de mayo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

I dont usually write negative review…

I dont usually write negative review but had to on this one, ordered 4 doors, delivery date came and only 3 got delivered, the courier seemed like a 3rd party company and there was a language barrier and said something about 3 now 4th on next delivery. This wasnt mentioned on the dispatch notes. Called the company next day and they confirmed all dispatched at the same time and they would contact the courier and come back to me. 2-3 days later chased and update and they were still awaiting a response from the courier 5th day i had to send an email to get some form of acknowledgment that my order wasn’t fulfilled and didnt get a response until i chased again on the phone to which they confirmed they had shipped another door the day before. Whilst the products are good their customer service is nothing to be desired. I wouldn't buy again from them as its when things go wrong does a companies service levels have a chance to shine

1 de mayo de 2026
Opinión espontánea

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