We ordered some Crystal double glazed units. Service was amazing, we needed to change our order at the last minute and Abbie in the sales team was incredibly helpful and patient. They had to be deliv... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Worse customer service I have ever received in my life. Placed order in March 2026 and been fobbed off with delayed excuses, requested full refund after they said they had delivered the doors on... Ver más
La empresa ha respondido
Amazing quick delivery, ordered in the morning and it was at my house by next morning. Very professional in all aspects.
Great customer service. Superb door handles which Marc pointed out that we would not be disappointed, how right he was. Thank you Marc for all your help over the telephone, you made it so much easier... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de puertas
- también en la categoría
- Almacén de puertas
- Proveedor de puertas
- Proveedor de puertas de garaje
- Puertas de interior
Sobre DOOR SUPERSTORE
Escrito por la empresa
Who are we?
DOOR SUPERSTORE is a specialist online supplier of over 6000 doors and door hardware to match. With the best brands at great prices and unrivalled customer service, DOOR SUPERSTORE is the obvious choice.Expert support
With all the latest trends, sizes, fire ratings and more, backed by excellent technical expertise and customer service. Ordering is quick, delivery is reliable, and expert advice is always available meaning you get the right materials for the job delivered direct to site.Earn SUPER rewards
Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!Información de contacto
Burrington Way, PL5 3LX, Plymouth, Reino Unido
- 01752 422 501
- sales@doorsuperstore.co.uk
- www.doorsuperstore.co.uk
4,1
Muy bueno
5 mil opiniones
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Customer service were very helpful and…
Customer service were very helpful and ordering was straight forward. Delivery much quicker than expected. Would definitely use again.
13 de abril de 2026
Respuesta de DOOR SUPERSTORE
Hi Gary,
Many thanks for leaving us a 5 star review! We massively appreciate it, and are glad to see the items reached you so quickly.
Thanks again!
Kind regards,
Phil.
Respuesta de DOOR SUPERSTORE
Good afternoon Peter,
Thank you for your 5 star review! We appreciate you shopping with us, and hope to see you again in the future.
Kind regards,
Phil.
I got what I ordered,at a very…
I got what I ordered,at a very competitive price and when it was scheduled
12 de abril de 2026
Respuesta de DOOR SUPERSTORE
Hi Roland,
Thank you for the 5 star review! I am happy to see that this arrived when expected, without you having to pay over the odds.
We hope to see you again for any future orders.
Kind regards,
Phil.
On time delivery of great value product
4 de abril de 2026
Respuesta de DOOR SUPERSTORE
Hi Keith,
Brilliant to see that this turned out to be great value for you. Thanks for reviewing us, and we look forward to seeing you again.
Kind regards,
Phil.
Excellent product
Excellent product , helpful staff . There was a delay with delivery because of supplier issue but I was kept fully informed.
3 de abril de 2026
Respuesta de DOOR SUPERSTORE
Hi Ms Stansfield,
Sorry for the initial delay, and thank you for being so understanding. We appreciate your review, and if you need anything else in the future, please let us know.
Kind regards,
Phil.
Good quality
Good quality , very quick delivery . 5 stars . Very reliable price.
29 de marzo de 2026
Respuesta de DOOR SUPERSTORE
Good afternoon,
Thank you for your kind comments and 5 star review! We are very happy that this was good quality and reached you quickly.
We look forward to seeing you again.
Kind regards,
Phil.
Excellent door and frame
Excellent door and frame , fast delivery, very easy transaction. Great company to deal with. (Builder)
4 de abril de 2026
Respuesta de DOOR SUPERSTORE
Good afternoon Alan,
Thank you for taking the time to review us. We're very happy to see that you're happy to deal with us, and we look forward to seeing you again.
Kind regards,
Phil.
Respuesta de DOOR SUPERSTORE
Hi Peter,
I am sorry to hear this! It does not look like we have been made aware of this prior to this review, but if you do require further assistance, please email feedback@cmostores.com where our team shall be happy to help.
Kind regards,
Phil.
Customer service very helpful
Customer service very helpful, but products took such a long time to arrive and it was always left to me to chase where order was I wasn’t feeling contacted to be informed of delays
26 de marzo de 2026
Respuesta de DOOR SUPERSTORE
Hi Angela,
I apologise for the communication not being up to our usual standard! Thank you for your very fair review, and if we can assist further please let us know.
Kind regards,
Phil.
Very pleased with the window reasonably…
Very pleased with the window reasonably priced and quick delivery
30 de marzo de 2026
Respuesta de DOOR SUPERSTORE
Hi Deborah,
Thank you for the 5 star review. Brilliant to see that you're happy with your window!
Thanks for choosing to shop with us, and should you need anything else in the future, please let us know.
Kind regards,
Phil.
Good handles
Good handles, my only criticism is dome headed screws would look nicer and cannot be supplied, nobody stocks them in nickel finish
24 de marzo de 2026
Respuesta de DOOR SUPERSTORE
Hi Val,
Thanks for your 5 star review! We appreciate you shopping with us!
We hope to see you again.
Kind regards,
Phil.
Had a good experience
Had a good experience - ordered small window for bathroom. I called to change delivery date -then got email with a different date-called again and all sorted very competently and shipped to alternative address. Good communication and window seems to be fine.
26 de marzo de 2026
Respuesta de DOOR SUPERSTORE
Hi Sally,
Thank you for taking the time to leave us such an excellent review. We're glad to have been able to help, and apologise for the original confusion over delivery dates.
If you need anything else in the future, please let us know and we shall be happy to help.
Kind regards,
Phil.
Delivery time not respected
Delivery time not respected , I ordered sliding door kit in 2/03/2026, today when I do this review it 23/03/2026 and I still don't have that kit . The advertising for that kit was with delivery estimate 2 to 5 working day
23 de marzo de 2026
Respuesta de DOOR SUPERSTORE
Good afternoon Codrut,
Firstly, please accept our apologies for this not yet being with you! I can see that since this review, you have been in contact with our customer service team to request cancellation.
We are just awaiting confirmation of cancellation, and once this is approved the refund can be authorised.
I sincerely apologise that this took longer to arrive than anticipated, and we look forward to getting this resolved.
Kind regards,
Phil.
Great value for money
Great value for money. Items well packaged for delivery. Regular updates re delivery. Would use company again if needed
4 de febrero de 2026
Respuesta de DOOR SUPERSTORE
Good afternoon CF,
Thank you for your 5 star review. We massively appreciate it, and hope to see you again.
Kind regards,
Phil.
Great product
Very helpful on the phone, clear with pricing and prompt delivery. Great quality too. Thanks Steve wymondham
21 de marzo de 2026
Respuesta de DOOR SUPERSTORE
Hi Stephen,
Thank you for your 5 star review. Great to see that our team were able to assist you during your phone call.
Should you need any further assistance, or anything else in the future, please let us know.
Kind regards,
Phil.
Respuesta de DOOR SUPERSTORE
Hi Jose,
Thank you for taking the time to review us. I am glad that the quality matched the price point, and expectations.
If we can help with anything else in the future, please get in tough.
Kind regards,
Phil.
Very helpful spoke to a lady about…
Very helpful spoke to a lady about delivery she was very helpful in organising it for me very happy
11 de marzo de 2026
Respuesta de DOOR SUPERSTORE
Good afternoon Neil,
Thank you for your review! I am glad that were were able to assist with making this process straightforward.
If you require anything else in the future, please let us know.
Kind regards,
Phil.
Helpful advice from friendly staff
Helpful advice from friendly staff. Good product, delivered on time as agreed
4 de marzo de 2026
Respuesta de DOOR SUPERSTORE
Hi Chris,
Thank you for leaving us 5 stars! Brilliant to see that our team were able to assist you, and that everything arrived as expected.
If you need any further assistance, please let us know.
Kind regards,
Phil.
Respuesta de DOOR SUPERSTORE
Hi Sarah,
Thank you for the 5 stars! We're very happy to see that you're pleased with your order.
Should you need anything else in the future, please get in touch.
Kind regards,
Phil.
avoid them
after placing an order on their website on 24.02.26 i was expecting items to arrive as mentioned (3-5 working days). apparently items did not arrive, hence i gave them a call on 11.03.26; i was told that i have to wait another 15 days from the date of 4th.03.26 as the supplier is out of stock. When asked how come they did not inform about this unbelievable lead time, they said they have hundreds of orders and can not email every single customer. unprofessionals.
11 de marzo de 2026
Opinión espontánea
Respuesta de DOOR SUPERSTORE
Good Afternoon,
Thank you for taking the time to leave a review.
I do sincerely apologise about this.
When we were advised by the supplier that your order was on a longer lead time due to lack of stock, this should have been passed to the team to reach out to you with the date of when the stock is due in so we could give you the option on how you wish to proceed. Unfortunately in this instance this has not happened with your order and for this I do sincerely apologise.
I can see that you have got the information you now require with regards to your order and if you do need anything else at all please don't hesitate to reach out to us by phone or email.
Kind Regards
Samantha
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