We ordered some Crystal double glazed units. Service was amazing, we needed to change our order at the last minute and Abbie in the sales team was incredibly helpful and patient. They had to be deliv... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Worse customer service I have ever received in my life. Placed order in March 2026 and been fobbed off with delayed excuses, requested full refund after they said they had delivered the doors on... Ver más
La empresa ha respondido
Amazing quick delivery, ordered in the morning and it was at my house by next morning. Very professional in all aspects.
La empresa ha respondido
Great customer service. Superb door handles which Marc pointed out that we would not be disappointed, how right he was. Thank you Marc for all your help over the telephone, you made it so much easier... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de puertas
- también en la categoría
- Almacén de puertas
- Proveedor de puertas
- Proveedor de puertas de garaje
- Puertas de interior
Sobre DOOR SUPERSTORE
Escrito por la empresa
Who are we?
DOOR SUPERSTORE is a specialist online supplier of over 6000 doors and door hardware to match. With the best brands at great prices and unrivalled customer service, DOOR SUPERSTORE is the obvious choice.Expert support
With all the latest trends, sizes, fire ratings and more, backed by excellent technical expertise and customer service. Ordering is quick, delivery is reliable, and expert advice is always available meaning you get the right materials for the job delivered direct to site.Earn SUPER rewards
Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!Información de contacto
Burrington Way, PL5 3LX, Plymouth, Reino Unido
- 01752 422 501
- sales@doorsuperstore.co.uk
- www.doorsuperstore.co.uk
4,1
Muy bueno
5 mil opiniones
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The service was excellent
The service was excellent, delivery was prompt and there were no issues. We are very happy with the quality of the door.
14 de enero de 2026
Respuesta de DOOR SUPERSTORE
Hi Joanne,
We're very happy to see that there were no issues, and that you're happy with the quality.
Many thanks for leaving us 5 stars!
Kind regards,
Phil.
Terrible service, bad company
Terrible service, charged extra after accepting original order, then failed to deliver on time by over two weeks
Tried to speak to a manager and told that would take their Standard THREE days for a management response!!!
Never using again, my advice go and use HOWDENS
14 de enero de 2026
Respuesta de DOOR SUPERSTORE
Good Morning Gavin,
Thank you for taking the time to leave a review.
I do apologise that you have experienced so many problems with receiving your order. I can see the order is being cancelled and a refund is in place for you.
I do wish to advise that if you wish to speak to a Manager it can take up to 3 days, this does depend on certain factors however usually a call back would be a lot sooner than this.
If you wish to discuss this further please do contact us on feedback@cmostores.com.
Kind Regards
Samantha
Respuesta de DOOR SUPERSTORE
Hi Geraint,
Thank you for leaving us 5 stars, we massively appreciate it!
Kind regards,
Phil.
Best avoided.
The doors are okay but the hinges and handles were missing parts and Doorsuperstore refused to send the missing pieces, claiming it was their supplier's error (my contract was with them, not the supplier) and it was my fault for not checking sooner. Correct, I did not count every screw in every bag, nor check the handles had all their grub screws, so I only found out when installing, but as an act of goodwill it would not be hard for them to sort it out but they flatly refused to do so. Best avoided.
7 de abril de 2025
Opinión espontánea
Respuesta de DOOR SUPERSTORE
Good Morning Chris,
Thank you for taking the time to leave a review.
I am so sorry that you do not feel happy with the service you have experienced with us, however as your order was placed and delivered in April 2025 you are unfortunately outside of the time frame for reporting any missing items or damages.
If there are ever any issues with our customers orders/deliveries we will always do what we can to rectify any situation where we are able to.
Apologies once again.
Kind Regards
Samantha
A very quick turnaround with the order…
A very quick turnaround with the order and received in perfect condition
6 de enero de 2026
Respuesta de DOOR SUPERSTORE
Hi Mr Marshall,
Great to see this reached you quickly and in perfect condition. Thank you for taking the time to review us.
Kind regards,
Phil.
Door Superstore were very helpful over…
Door Superstore were very helpful over the phone. The goods arrived exactly when then said they would.
Simon
31 de diciembre de 2025
Opinión espontánea
Respuesta de DOOR SUPERSTORE
Hi Simon,
Excellent news! Thank you for the 5 star review, and please let us know if you need anything in the future.
Kind regards,
Phil.
Respuesta de DOOR SUPERSTORE
Hi Gordon,
Thank you for your 5 star review! We're delighted to see that you're happy with your door, and hope to see you again in the future.
Kind regards,
Phil.
Great service and very helpful people will use them again
Hi company is very helpful and great service will use them again
22 de diciembre de 2025
Respuesta de DOOR SUPERSTORE
Hi Waqar,
Thank you for taking the time to leave us 5 stars! We hope you had a lovely Christmas, and wish you a Happy New Year.
Kind regards,
Phil.
Quick delivery. Good price.
Very quick delivery. The draught proofing product I bought was well priced and worked well.
24 de diciembre de 2025
Respuesta de DOOR SUPERSTORE
Hi Phillip,
Thank you for taking the time to leave us 5 stars! We hope you had a lovely Christmas, and wish you a Happy New Year.
Kind regards,
Phil.
Respuesta de DOOR SUPERSTORE
Good morning Laurentiu,
I am sorry to hear of the confusion regarding this order. I can see that the our customer service team liaised with the manufacturer, who confirmed that the cill makes up the 30mm difference - and the correct item was sent.
Apologies for any confusion, but I can confirm the correct item was sent to you.
Kind regards,
Phil.
Super fast delivery and well packaged
17 de diciembre de 2025
Respuesta de DOOR SUPERSTORE
Hi Esther,
Thank you for taking the time to leave us 5 stars! We hope you had a lovely Christmas, and wish you a Happy New Year.
Kind regards,
Phil.
Respuesta de DOOR SUPERSTORE
Hi David,
Many thanks for taking the time to review us, and for your valued custom.
If you need anything else in the future, please let us know and we shall be happy to help.
Kind regards,
Phil.
Competitively priced
Competitively priced, accurate description and fast delivery.
The window arrived via courier in perfect condition, complete, and notifying its progress all the way.
Would use again.
8 de diciembre de 2025
Respuesta de DOOR SUPERSTORE
Hi Stephen,
We hope to see you again in the future, and many thanks for reviewing us.
Kind regards,
Phil.
Easy to deal with and competitive prices
8 de diciembre de 2025
Respuesta de DOOR SUPERSTORE
Good afternoon,
We're happy that you found us easy to deal with, and hope to see you again.
Thank you for the 5*'s!
Kind regards,
Phil.
Quick response to queries and good product
Quick response to queries, fast delivery and excellent product at a fair price.
10 de diciembre de 2025
Respuesta de DOOR SUPERSTORE
Hi Steven,
Thanks for your 5* review! We're glad that we were able to help.
Kind regards,
Phil.
Very poor; look elsewhere
1 - (despite the premium pricing for P&P) the product was badly packaged and arrived with a small dent
2 - the head of one of the fixing screws sheared off when I tried to install the product (despite me drilling a pilot hole)
3 - both sets of brushes fell off when the post came through the door
4 - if it was possible to rate this Zero I would
9 de diciembre de 2025
Respuesta de DOOR SUPERSTORE
Good Morning,
Thank you for taking the time to leave a review.
I am so sorry that you have had issues with this product. I can see my colleague on the customer service team is working to get this resolved for you with the supplier. She will be in touch with a resolution as soon as she has this.
Please don't hesitate to contact us on feedback@cmostores.com if you need anything at all.
Kind Regards
Samantha
Solid oak doors
Prompt delivery great quality doors and look amazing when fitted very happy with purchase
24 de noviembre de 2025
Respuesta de DOOR SUPERSTORE
Good afternoon,
Thank you for the 5* review! We hope that they add a lovely finishing touch to your home.
Kind regards,
Phil.
Great price and super quick / cheap…
Great price and super quick / cheap delivery
30 de noviembre de 2025
Respuesta de DOOR SUPERSTORE
Hi Paul,
We are very happy to hear this! Thanks for reviewing us, and we hope to see you again in the future.
Kind regards,
Phil.
I don't remember getting an update as…
I don't remember getting an update as to the delivery schedule- it was pure luck that the delivery van arrived as I was leaving my house. The door was a little damaged too but nothing that can't be fixed up.
29 de noviembre de 2025
Respuesta de DOOR SUPERSTORE
Good Morning,
Thank you for taking the time to leave us a review.
I do apologise you were not aware of the delivery arriving. The supplier delivering your doors do usually send a text message with a delivery date and a time slot of your delivery so I am sorry if you did not receive this for your order.
For any damages this can be reported to us to see if we can provide you with a replacement or gesture of good will. Please do feel free to email us on feedback@cmostores.com if you wish to discuss.
Kind Regards
Samantha
Wrong door delivered
We ordered an LPD door with a stated delivery timeframe of 3–5 working days. The item was delivered after 6 days, and the door supplied was incorrect. It appears they do not hold stock themselves and simply take orders and arrange delivery through a third-party supplier.
26 de noviembre de 2025
Opinión espontánea
Respuesta de DOOR SUPERSTORE
Good Morning,
Thank you for taking the time to leave us a review.
I do apologise that you had received the wrong doors from the supplier. I can see my colleague is in the middle of getting this resolved for you.
So sorry for any inconvenience caused with this.
Kind Regards
Samantha
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