Easy to order products which were competitively priced. Kept informed about dispatch and delivery day. The short video link about how to use the product was helpful.
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Easy to order products which were competitively priced. Kept informed about dispatch and delivery day. The short video link about how to use the product was helpful.
La empresa ha respondido
Good website easy to navigate, always seem to have the items I want in stock. My only criticism is the delivery timescales, rarely do I order anything that comes next day. It's now a sad world where... Ver más
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I was looking for some door stops & came across Dortech on a web search. Theirs were much better than anywhere else, they also arrived quickly & well packaged & have served their purpose perfectly. Si... Ver más
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Doretech got 5 stars and Dpd lost one of them for missing the day and the package clearly had been to a football match. Contents hadn't suffered as it was foam backer rod but anything else might hav... Ver más
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Escrito por la empresa
A leading supplier of high-quality construction materials, specializing in glazing, sealing, and maintenance products for the building and architectural industry.
We aim to supply high-quality, reliable, and cost-effective materials that enhance project efficiency and performance, with exceptional service and technical expertise.
📍 Head Office:
Dortech Direct Ltd, Unit 14, Old Fieldhouse Lane, Huddersfield, West Yorkshire, HD2 1FA, UK
📞 Customer Support: 0330 128 12 12
📧 Email: sales@dortechdirect.co.uk
🌐 Website: www.dortechdirect.co.uk
Escrito por la empresa
Dortech Direct, HD2 1FA, Huddersfield, Reino Unido
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Very very quick all 5 products delivered in 2 days

Respuesta de Dortech Direct
I have used this product before and it has never let me down , easy to use but be quick it sets fast and as hard as rock.

Respuesta de Dortech Direct
Very competitive price, delivery on time, very well packed.

Respuesta de Dortech Direct
Materials good , communication needs a little bit of tweaking , I won't leave a negative review as no one is perfect , however the order took nearly a month to complete, I was told there was a delay on the putty but then had to follow it up twice , no communication response and then it just arrived ,it would have been nice to have the rest of the order sent ahead instead of waiting a month but im sure theres maybe a lot of orders and it got forgotten , It wasnt a full 5 star experience, but maybe next time it will improve, Im not unhappy though . The materials they sell are definitely very good , the DINESEN putty is A1 by the way and im not sure of anyone else in the UK that sells it .

Respuesta de Dortech Direct
Great price and quality and good dated Sikalastic 710
mastic, way cheaper than an online auction website.
Used it to fit new heiki rooflights to our motorhome.

Respuesta de Dortech Direct

Respuesta de Dortech Direct

Respuesta de Dortech Direct
The product was delivered on time and with no damage.

Respuesta de Dortech Direct

Respuesta de Dortech Direct

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Respuesta de Dortech Direct
Sent what i ordered in a reasonable timeframe at a reasonable price. Product (backer rod) did the job

Respuesta de Dortech Direct
Great service from Dortech.
My recent order was delayed due to supply chain issues , however Kimberley from Dortech customer services advised me of the issues and was able to advise a revised delivery. This arrived ahead of time and the product was excellent .

Respuesta de Dortech Direct
Great Service, products arrived on time - definitely use Dortech Direct again.

Respuesta de Dortech Direct
When I placed my order, I was clearly expecting the item to arrive within 3–5 days. After some time, I called and was told there would be a slight delay, which I understood. However, I never expected the delay to be almost one month.
As I needed the item within the original timeframe, I had no choice but to purchase it elsewhere. I then requested a refund, but since making that request, nobody has contacted me or provided any update.
Unfortunately, I cannot be happy with this experience. A delay of almost a month, combined with the lack of communication regarding my refund, is very disappointing.
Based on my experience, how could I recommend this company?

Respuesta de Dortech Direct
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