The Abingdon Team put us the sleep match machine and then took the time to explain our options and letting us try as many bed options as we wanted. We found this very professional and really customer... Ver más
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Consulta las opiniones de los clientes
Love our new mattress, got it during the sale offer which made it affordable for us. And we loved the delivery team (Cole & Sam), very helpful and courteous. But when we visited the Dreams Abingdon... Ver más
La empresa ha respondido
Excellent service when looking to buy a new bed and mattress. John was extremely helpful and explained differences in various of both which I looked at. Arranged quick delivery and I am very happy wi... Ver más
We needed two mattresses nd chose Dreams s we had previously dealt with them. The mattress selection machine was introduced. It advised Medium grade which is the same as our current mattresses... Ver más
Información sobre la empresa
Escrito por la empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito por la empresa
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Información de contacto
Fairacres Retail Park, OX14 1BS, Abingdon, Reino Unido
- 01235 611536
4,7
Excelente
168 opiniones
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knowlegable and polite delivery team
1 de agosto de 2024
Fantastic customer service
Fantastic customer service (from shop staff to delivery staff) and so far very happy with the mattress
20 de julio de 2024
The staff were helpful,kind and able to…
The staff were helpful,kind and able to answer all my questions.
The delivery crew were considerate and polite and made sure I knew how to fit the wheels on the bed.
6 de julio de 2024
It was great.
29 de junio de 2024
Good customer care
Good customer care
A very pleasant experience
Helpful and knowledgeable
21 de junio de 2024
10/10
Super customer service
Beautiful product (3seater Sloane sofa)
Excellent communication
21 de junio de 2024
Friendly assistance in the shop but the…
Friendly assistance in the shop but the delivery driver & Lewis who put the bed together worked very hard, they were polite & professional.
25 de mayo de 2024
What a lovely store
What a lovely store! (Abingdon Oxon) Clean and bright, lots of information given on individual beds. The member of staff that looked after us (John) was lovely. Professional, knowledgable, friendly and did not pressure us into a sale. He took his time to listen to our needs and answered all our questions and concerns.
24 de mayo de 2024
Opinión espontánea
No pressure sale
Straight forward help in choosing the correct mattress for my needs. No pressure to buy a more expensive model.
27 de abril de 2024
Everything about it was great.
21 de abril de 2024
Very helpful staff was happy with my…
Very helpful staff was happy with my purchase
14 de abril de 2024
Opinión espontánea
BED BUYING
BED BUYING
Whole process went very smoothly.
Delivery men were polite and wore overshoes.
Explained how to care for beds eg. turning mattress etc.
6 de abril de 2024
A great experience at Dreams
We recently bought a new bed and mattress from Dreams. From going to Dreams and finding our perfect mattres, bed and headboard - it has been a really wonderful experience. We have had our bed for two weeks and it’s the most comfortable matters I’ve slept on
2 de marzo de 2024
GREAT SERVICE
Very helpful service in shop with choosing our new bed. And also good delivery and installation.
Everyone was very helpful!
17 de febrero de 2024
Helpful staff
Helpful staff in the shop, very good communications about the delivery and friendly and efficient delivery staff.
16 de febrero de 2024
I ma enjoying my purchase from dream…
I ma enjoying my purchase from dream and I have never regretted making that choice. The staffs were wonderful and helpful during the purchase and delivery.
13 de febrero de 2024
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