Dreams - Aintree Opiniones 

188
TrustScore: 5 sobre 5

4,9

Unit 4A Aintree Racecourse Retail Park, L9 5AL Aintree, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We needed a new bed. Dreams had some great online reviews. We called out to Aintree shop. Very helpful staff. Manager was excellent. Gave us a variety of options, with differing costs. Bed delivere... Ver más

Valorada con 5 estrellas sobre 5

We purchased new bed and mattress after looking at many beds in store with the assistance of Lyndsey who was very professional and friendly. Before trying beds we used the sleep “test” and found what... Ver más

Valorada con 5 estrellas sobre 5

Honestly your service was excellent...we tried all the beds and pillows were given ...delivery arrived on time and with a smile...nothing was a problem ... I would recommend your company and have don... Ver más

Valorada con 4 estrellas sobre 5

Great customer service. Explained thoroughly about the product. Told them about the budget they gave us the great deal within our budget and full fill our expectations. Storage Manager and shop assis... Ver más


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

  • Unit 4A Aintree Racecourse Retail Park, L9 5AL, Aintree, Reino Unido

  • 01514337167

4,9

Excelente

TrustScore: 5 sobre 5

188 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(188)

13.337 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We needed a new bed

We needed a new bed. Dreams had some great online reviews. We called out to Aintree shop.
Very helpful staff. Manager was excellent. Gave us a variety of options, with differing costs.
Bed delivered exactly on time, as appointment.
Would recommend a visit

14 de junio de 2026
Valorada con 5 estrellas sobre 5

Honestly your service was…

Honestly your service was excellent...we tried all the beds and pillows were given ...delivery arrived on time and with a smile...nothing was a problem ...
I would recommend your company and have done to family and friends ...thank you..

6 de junio de 2026
Valorada con 3 estrellas sobre 5

I asked for a hard mattress and when it…

I asked for a hard mattress and when it arrived it is not hard. I tried the same one in the shop but it felt very different. I’m patiently waiting for the 30 days use to pass at the moment I will be handing it back.

23 de mayo de 2026
Logotipo de Dreams - Aintree

Respuesta de Dreams - Aintree

Good afternoon,

Thank you for your recent review.

I am sorry to hear that you are finding the mattress uncomfortable.

I hope that the resolution we have offered is suitable for you.

Kind Regards,

Wayne

Valorada con 5 estrellas sobre 5

Excellent service

We purchased new bed and mattress after looking at many beds in store with the assistance of Lyndsey who was very professional and friendly. Before trying beds we used the sleep “test” and found what type of mattress we both may like. After deciding on which mattress we liked we then picked a bed with ottoman storage. Final purchase process was straightforward booking delivery date with bed assembly and disposal of our old bed. We were very happy with service in store. Delivery was straight forward with a professional service from delivery team.

11 de abril de 2026
Valorada con 5 estrellas sobre 5

Perfect experience

Delivery staff were very helpful no issues at all. We were supported in our decision of mattress and couldn’t be happier with it!

24 de marzo de 2026
Valorada con 5 estrellas sobre 5

Simply the best

Had a great experience the mattresses is great would only ever go to dreams yhey know there beds and Aintree store is fab as are the staff so helpful

12 de abril de 2026
Valorada con 5 estrellas sobre 5

The staff are fantastic

The staff are fantastic, so patient and helpful. The bed we bought is superb, my daughter loves it.
Delivery and assembly was first class.
I would definitely recommend 'Dreams'.

21 de marzo de 2026
Valorada con 5 estrellas sobre 5

Very happy with the salespeople’s

Very happy with the salespeople’s, they where very professional, made me feel welcome, went the extra mile, it was very helpful talking to them, got the bed we where really suited to

6 de marzo de 2026
Valorada con 5 estrellas sobre 5

Friendly and helpful

I found the staff very friendly and approachable. I was asked if I needed any assistance, which I did. The staff member discussed my requirements and I was given the opportunity to try out their dreams machine which identified the type of mattress I needed. I was not rushed in any way. The mattress was delivered on time to a room of my choice.

27 de febrero de 2026

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