We needed a new bed. Dreams had some great online reviews. We called out to Aintree shop. Very helpful staff. Manager was excellent. Gave us a variety of options, with differing costs. Bed delivere... Ver más
Localización
Cambiar localizaciónUnit 4A Aintree Racecourse Retail Park, L9 5AL Aintree, GB
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Consulta las opiniones de los clientes
We purchased new bed and mattress after looking at many beds in store with the assistance of Lyndsey who was very professional and friendly. Before trying beds we used the sleep “test” and found what... Ver más
Honestly your service was excellent...we tried all the beds and pillows were given ...delivery arrived on time and with a smile...nothing was a problem ... I would recommend your company and have don... Ver más
Great customer service. Explained thoroughly about the product. Told them about the budget they gave us the great deal within our budget and full fill our expectations. Storage Manager and shop assis... Ver más
Información sobre la empresa
Escrito por la empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito por la empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Información de contacto
Unit 4A Aintree Racecourse Retail Park, L9 5AL, Aintree, Reino Unido
- 01514337167
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Great service
Can't fault in store team, email updates following purchase and delivery team were sound!
Staff were very responsive
Staff were very responsive - being a return customer we had an idea of the product required
personal friendly staff
Even though the staff were very busy I still got personal help from a young man who helped me choose the right mattress for me.
The guy was brilliant with us…
The guy was brilliant with us throughout, clearly explained everything and took his time - a credit to Dreams
Brilliant experience from start to…
Brilliant experience from start to finish. Cannot recommend this company enough! Very smooth transition and process throughout. Highly recommend the delivery service also, both Cristian and Jake were fantastic and set everything up to my requirements. Fantastic experience all round and the TV bed we ordered is an absolute dream. 5 stars well deserved for this company!
A very professional sales team.
A very professional sales team.
We were delighted with the purchase and the time and information given to us in the sales process.
Shopping Delight
The staff, particularly a lady assistant called Lyndsey in the Aintree store, made my experience really great, as I had a limited budget, but took care of me listened to all what I was looking and hoping for in a mattress. With such a large household item and such an expense that is needed for a number of years, customers need to know what they are buying into, she was so helpful and respectful, I felt very happy with my purchase. The only disappointment was the time scale of the delivery which was out of her hands and just one of those things you have to accept.
I bought a bed from the Aintree store…
I bought a bed from the Aintree store and was served by a guy call Dan who was full of information about all beds and mattresses, very well mannered and friendly, great experience all round, thanks Dan.
Very friendly staff
Very friendly staff. Such a nice experience at the Aintree store. Great manager who answered our questions over the phone. Great service from Liberty. She made us feel very welcome. Also the bed’s are nice quality. We also used the bed scanner which is a great addition to the store as it lets you know what mattress is the best for you. Happy with my experience at this store. Would definitely recommend. The mattress we picked was over our initial budget but the quality of it was what swayed us as we wanted quality and we believe that is what we got. Thank you.
absolutely spot on
we went to the shop laid on the bed that gives you the right type off mattress then picked both the wilson ottoman bed frame and matress
Very cumfy sleep good love it would…
Very cumfy sleep good love it would recommend
The staff at dreams aintree are lovely…
The staff at dreams aintree are lovely the guys that delivered were so good recommend dreams bed is so comfy
I was served by Liberty who made my…
I was served by Liberty who made my visit a very pleasant shopping experience
Lovely salesperson who was so helpful…
Lovely salesperson who was so helpful and gave us time to look at all the options
Great experience, knowledgeable staff
Great experienc staff made everything so easy and were knowledgeable and helpful. Explained mattress requiremt for the bunk beds. They demonstrated with in-store products. Fully clear on price and dates and delivery. Definitely go there again better than buying online.
From the moment that I arrived in the…
From the moment that I arrived in the shop, the customer service agent (Lianne - I think) saw to all my needs when choosing my first bed. She was courteous throughout and really went above and beyond. I love the bed. Thank you.
Great service
Great service
Great experience at the Aintree store and really good delivery guys
No pushy sales people .
No pushy sales people .. good advice when asked and really easy ordering
Excellent service
Quick service. Excellent salesman in Dan, he had lots of knowledge and was very patient! Got exactly what we wanted with quick delivery date. Having been into the store almost next door beforehand, the experiences where totally different, with the first store being very poor
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