Dreams - Clapham Opiniones 

158
TrustScore: 4.5 sobre 5

4,5

376 Clapham Road, SW9 9AR Clapham, GB


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

not happy with attitude of guys bringing mattresses to house, ? how far they had to go, unable to take old one away as i had not booked that due to being unsure if new one would fit, on contacing drea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went in store to test the Tempur mattress. We were asked to use the dreams machine first hand them lead to the mattress which felt comfortable. I’m expecting so a new mattress is a must and reall... Ver más

Valorada con 5 estrellas sobre 5

We went to the Dreams Clapham store when preparing for a house move and with a number of bedrooms to make purchases for. We were assisted by Phil who could not have been more helpful, personable or kn... Ver más

Valorada con 5 estrellas sobre 5

Very good service, we had a particular mattress in mind from the sales. However we convinced ourselves that we should go for something more firm so went back to the store a few days later. Very easy t... Ver más


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

158 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(158)

13.337 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service

The store advisor was responsive to my health needs regarding comfort and stability of bed and sourced appropriate mattress and bed base for me
Delivery team very prompt and efficient offering advice on mattress care

25 de julio de 2025
Valorada con 5 estrellas sobre 5

Well worth it!

Doing most of my shopping online, I almost brought a mattress online and I’m very glad I didn’t. I went to the Clapham store and Philip was extremely helpful in finding me my ideal mattress. I went on the machine they had in store which does a body scan to recommend best matches, and afterwards Philip recommended some to test out and I ended up choosing one which I wouldn’t have thought to try. I had to wait a couple of weeks for delivery but it was well worth it! The delivery was to my room upstairs which helped a lot. The mattress is extremely comfortable and I’m very happy with it. Definitely recommend them for mattress purchases.

26 de abril de 2025
Valorada con 5 estrellas sobre 5

A matter of people

Quality: very good
Price: competitive if you keep track of the offers
What make the real difference was the persons who helped us in the shop (clapham, London), specially Jordon

21 de abril de 2025
Valorada con 5 estrellas sobre 5

Good

Good afternoon,the lady that service me from your store in Clapham was very helpful to me.I can recommend her for the good service. Thank

15 de marzo de 2025
Valorada con 3 estrellas sobre 5

not happy with attitude of guys…

not happy with attitude of guys bringing mattresses to house, ? how far they had to go, unable to take old one away as i had not booked that due to being unsure if new one would fit, on contacing dreams told nothing they could do done as a courtesy???. sorted it out via lambeth council who where very helpful, unlike dreams.

22 de febrero de 2025
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Respuesta de Dreams - Clapham

Good afternoon Mrs Miles,

Thank you for taking the time to leave us your review and for speaking with me.

I am sorry to hear that the delivery crew did not exercise some discretion during your delivery. I have shared your feedback with the depot management team for internal review and address.

Following our conversation, I have sent you an email confirming what we discussed.

Many thanks,

Kishan

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