From start to finish everything went according to plan .The staff in the shop were very knowledgeable about our beds and were very friendly.Delivery was carried out on time and by a good team and all... Ver más
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Consulta las opiniones de los clientes
A well run company. Good service in store. I never felt pressured to purchase, which is refreshing. Product knowledge was excellent. It was worth spending a little more than on-line options available... Ver más
Took my 95 year old grandad in on Thursday. Met by a man who wasn’t very helpful and then left us to it and went upstairs when he realised it was a possible exchange rather than a sale. A lovely lady... Ver más
We had a great experience with Dreams. On entering the store Simon, our Bed Expert made us feel welcome and at ease. He explained the Sleepmatch process well and was extremely knowledgeable in advisi... Ver más
Información sobre la empresa
Escrito por la empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito por la empresa
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Información de contacto
Broadcut Retail Park, PO16 8SU, Fareham, Reino Unido
- 01329 237377
4,8
Excelente
282 opiniones
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You made sure that we received the type…
You made sure that we received the type of mattress we wanted. It is great
,
29 de junio de 2025
A very helpful young sales lady.
A very helpful young sales lady asked what we were looking for, we explained, and she asked if we would like to try the bed measurer. so she find the most suitable beds. She pointed out the ones that fitted the requirements. & gave us time to come to A decision which was great.
27 de junio de 2025
Brilliant all round
Dreaded the thought of a new ottaman bed and mattress . I definitely didn't need to worry. The delivery guys were fantastic as they built the bed for me and took the old mattress away. Storage is brilliant and the mattress really comfortable. Highly recommend Dream's and the hybrid mattress.
21 de junio de 2025
Nicky was absolutely brilliant
Nicky was absolutely brilliant at the fareham branch– warm, knowledgeable, and genuinely cared about helping us find the right bed. She made the whole experience easy and enjoyable with no pressure at all. Just great customer service from start to finish. Thank you, Nicky!
18 de junio de 2025
Opinión espontánea
Friendly sales team in fareham branch…
Friendly sales team in fareham branch very helpful. Delivery on time and always kept up to date with times
15 de junio de 2025
Good service and plenty of stock to…
Good service and plenty of stock to choose from.
6 de junio de 2025
Perfectly delivery
Perfectly delivery, old mattress removed. New (soft) mattress very comfortable.
24 de mayo de 2025
Very helpful and tailored my needs to…
Very helpful and tailored my needs to my budget totally satisfied with my order
11 de mayo de 2025
Opinión espontánea
Dreams do come true
The service in the store was great, time and care taken to ensure I had the perfect bed for my needs. Delivery was on time and put together in no time. I’ve had a good nights sleep since taking delivery.
2 de mayo de 2025
Very helpful in shop when I chose …
Very helpful in shop when I chose mattress. Very pleasant and helpful when they took away old mattress and delivered new . Made everything easy
26 de abril de 2025
New Beds
Getting used to the firmness of the mattress but I am sleeping much better
11 de abril de 2025
Excellent customer service.
Excellent customer service in shop. And also quick efficient delivery of bed.
Thank you 😊
14 de marzo de 2025
Sorry brain not workingSales person talked me into the…
Sales person talked me into the mattress I purchased just by talking to me telling me all about it but not treating me like a feeble old lady. The delivery went very well and the two men were extremely kind and helpful and now I’m used to sleeping on it, it is very comfortable.
23 de marzo de 2025
Nicky in the store was absolutely…
Nicky in the store was absolutely brilliant, lots of information and experienced advice, absolutely no pressure at all.
Delivery guys were great
9 de marzo de 2025
Nice service
Delivered on time, very polite delivery men. Good service, comfortable mattress.
28 de febrero de 2025
The headboard was delivered within the…
The headboard was delivered within the time line given and is prefect.
21 de febrero de 2025
So friendly and helpful.
5 de febrero de 2025
A Dream
From friendly, knowledgeable service in the shop through to delivery and a good night's sleep the experience was a dream.
7 de enero de 2025
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