Dreams - Feltham Opiniones 

197
TrustScore: 4.5 sobre 5

4,6

1 Wilton Parade, TW13 4BU Feltham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went to Dreams- Feltham to order my bed. The person who assisted me was wonderful and patient. Suggested the bed as per my budget and even provided me with free pillows :) On time delivery, I had pa... Ver más

Valorada con 5 estrellas sobre 5

Great product… Great costumer experience… Great value for money. We just bought beds and mattresses for our new house from Dreams. The quality of the products are the best in the market. We loved the... Ver más

Valorada con 5 estrellas sobre 5

We had a very good Dream staff member(very polite and courteous) who made us feel welcome and also took his time in going through the different range of Mattresses. Also assessed what type of Mattre... Ver más

Valorada con 5 estrellas sobre 5

Good service in shop. Our choice was not on display but assistant was able to locate our exact model online. Made purchase and was able to pick a suitable delivery date. Informed the day before of ou... Ver más


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

197 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(197)

13.337 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

The bed is beautiful however not very…

The bed is beautiful however not very satisfied with the mattress. It is already making too much noise when moving about in the bed. Everything else was great (lovely and helpful staff. Delivery team very helpful)

23 de abril de 2025
Logotipo de Dreams - Feltham

Respuesta de Dreams - Feltham

Good afternoon Don,

Thank you for taking the time to leave us your review and for speaking with me.

I am sorry to hear of the issue you are experiencing.

Following our conversation, I have sent you an email confirming the details.

Many thanks,

Kishan

Valorada con 4 estrellas sobre 5

Great bed

Delivered on time. Men were polite a d courteous. We were not hassled by pushy sales staff. We could browse at leasure.

12 de abril de 2025
Valorada con 2 estrellas sobre 5

Nobody told me the base was without…

Nobody told me the base was without pannel only a big fabric with velcro round edge. Bed perfect except this disappointed. After all this money i spend even the delivery was done on the front door otherwise to bring inside I need to put extra money very very disappointed

4 de abril de 2025
Logotipo de Dreams - Feltham

Respuesta de Dreams - Feltham

Good afternoon,

Thank you for your recent review.

I am sorry to hear that you are unhappy with your new bed.

I have tried to contact you today and have sent an email to discuss this issue further.

I look forward to hearing from you.

Many thanks,
Wayne

Valorada con 1 estrellas sobre 5

I'm sorry but your driver was very rude…

I'm sorry but your driver was very rude to me, I'm 60 years old and I had surgery the day before and I asked him if he could help me take out my couch which was too heavy for me to take out so he didn't help me and even specifically with me inside my house in the same operation I had to take out the couch without help.

21 de marzo de 2025
Logotipo de Dreams - Feltham

Respuesta de Dreams - Feltham

Good afternoon Helio,

Thank you for your recent review.

I am sorry to hear you are unhappy with the crew that delivered your order.

I have attempted to call you today but did not get through. I have sent you an email to discuss this further.

I look forward to hearing from you.

Many thanks,
Wayne

Valorada con 5 estrellas sobre 5

Everything is great

Everything is great , quality, soft , comfortable but there is a one problem that I can not sleep on my stomach, my back after a minute getting hurt, but sleeping on the back and sides are perfect

21 de marzo de 2025
Valorada con 5 estrellas sobre 5

The service received by Edmund was…

The service received by Edmund was exceptional. He helped us from start to finish and we never doubted what we were purchasing not once. He helped us choose our dream bed and mattress and even the one for my son. I am extremely happy and having heavenly sleeps thanks to the brilliant customer service. Thank you.

23 de febrero de 2025
Valorada con 5 estrellas sobre 5

Dreams do come true

From going to the showroom where the service was professional helpful and not pushy and finding what was right for me. To looking for a date and then regular updates to tell me they would be coming that day. Then the day before giving me a narrower time frame. On the day drivers called to say when they would be arriving and came when they said. Again very professional and put it all together very carefully but also respected my home when bringing it in and taking old one away. Very speedily done too. Would definitely recommend them. Bed very comfortable and very pleased with it all.

2 de febrero de 2025
Valorada con 5 estrellas sobre 5

New bed

New bed

The whole experience was good, from help choosing to delivery. Communication great. Delivery guy very joyous and enthusiastic.
Lugging it all up stairs and assembling was a little taxing but with two of it was a quick. Some parts very heavy. Definitely needs two people.

30 de enero de 2025
Valorada con 4 estrellas sobre 5

Dreams Staff

Dreams staff were helpful giving time to browse and review personal preferences and describe the qualities of the beds and mattresses to give a good night's sleep in simple terms.

15 de enero de 2025
Opinión espontánea

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