Dreams - Feltham Opiniones 

197
TrustScore: 4.5 sobre 5

4,6

1 Wilton Parade, TW13 4BU Feltham, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went to Dreams- Feltham to order my bed. The person who assisted me was wonderful and patient. Suggested the bed as per my budget and even provided me with free pillows :) On time delivery, I had pa... Ver más

Valorada con 5 estrellas sobre 5

Great product… Great costumer experience… Great value for money. We just bought beds and mattresses for our new house from Dreams. The quality of the products are the best in the market. We loved the... Ver más

Valorada con 5 estrellas sobre 5

We had a very good Dream staff member(very polite and courteous) who made us feel welcome and also took his time in going through the different range of Mattresses. Also assessed what type of Mattre... Ver más

Valorada con 5 estrellas sobre 5

Good service in shop. Our choice was not on display but assistant was able to locate our exact model online. Made purchase and was able to pick a suitable delivery date. Informed the day before of ou... Ver más


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

197 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(197)

13.450 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Dreams, Feltham

From the time I went to Dreams in, Feltham
1 Wilton Parade, TW13 4BU Feltham, I was met by wayne who was kind, knowledgeable, patient and took time to explain everything to me about my purchase. Also explained when delivery would be made and that I would be contacted prior to the date by the delivery team. Everything was excellent.

2 de enero de 2025
Valorada con 5 estrellas sobre 5

We had very impressive service from…

We had very impressive service from Dreams Feltham. Guy our Sales person was knowledgeable and very helpful. We received really amazing service, way above what we expected!
Our bed arrived when they said it would and the delivery guys were friendly and helpful.
I highly recommend Dreams Feltham

23 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Great all-round experience

Very good service in the store. Delivery as scheduled, I was kept advised about the time, and the delivery men were friendly and professional. Very pleased with the product

30 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Guy and the correct bed.

Guy, who served over the phone was very good with me especially when I left an early morning message explaining the bed I'd ordered was too big. My fault as not measured properly. I didn't think I'd beable to get a bed at all but Guy soon got me on the right track and the bed was ordered very quickly and I didn't even have to wait very long to receive it. Thank you Guy.

13 de diciembre de 2024
Valorada con 4 estrellas sobre 5

The driver and backend service are very…

The driver and backend service are very very nice but the salesman at the shop are not the same.

The quality of bed and mattress are very good so I suggest that can do some more research online and self help at the shop then order at online .

17 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Very satisfied customer

Good service in shop. Our choice was not on display but assistant was able to locate our exact model online. Made purchase and was able to pick a suitable delivery date. Informed the day before of our two hour delivery slot. Also called on morning of delivery to pinpoint arrival time. We had requested assembly service. Drivers were polite, efficient, tidy. Bed was made up quickly. Very pleased with service from purchase to delivery.

15 de noviembre de 2024
Valorada con 5 estrellas sobre 5

I received a delivery on 30-10-2024 and…

I received a delivery on 30-10-2024 and got a bed with one of the drawer broken and stuck inside.
I had a problem with my bed but just now 9th of November 2024 Simon called me from dreams team and he told me that your half new bed will be delivered on 19th of November 2024 and he will give me £ 50 pounds back for the inconvenience…Thanks Simon for calling and confirming…about my bed.

8 de noviembre de 2024
Opinión espontánea
Logotipo de Dreams - Feltham

Respuesta de Dreams - Feltham

Good Afternoon,

Thank you for taking the time to leave your review and for speaking to me over the phone just now. I am pleased that we were able to resolve this issue.

If there is anything else I can help with, please do not hesitate to let me know.

Many thanks,

Simon

Valorada con 5 estrellas sobre 5

The guy in tne shop

The guy in tne shop
In feltham was a delight helpful honest and respectfull with great advice for me as an individual regardless of my age

12 de octubre de 2024
Valorada con 5 estrellas sobre 5

From testing the mattresses

From testing the mattresses, ordering, delivery and installation everything was excellent. Can’t fault the service. Delivery communication was great and the guys building the bed were friendly and professional.

11 de octubre de 2024
Valorada con 5 estrellas sobre 5

Excellent delivery service

The guys delivering were super friendly. Looked at the space we wanted to put it up and gave us advise even though we hadnt paid for help. Couldnt asked for better service.

Thank you

21 de septiembre de 2024
Valorada con 3 estrellas sobre 5

Was expecting the mattress to be firmer…

Was expecting the mattress to be firmer then what was delivered

15 de septiembre de 2024
Logotipo de Dreams - Feltham

Respuesta de Dreams - Feltham

Good Afternoon,

Thank you for taking the time to leave your review and for speaking to me over the phone just now. I am sorry to hear that you are not totally satisfied with your new mattress, and I look forward to getting this sorted for you.

Kind regards,

Simon

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más