Dreams - Hull Opiniones 

342
TrustScore: 5 sobre 5

4,8

Unit 2A The Junction, HU3 4SA Hull, GB


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

We like the bed.The man who served us was knowledgeable, friendly and efficient. But the day before delivery we were told our old bed had to be brought downstairs and the mattress bagged and sea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amit and Emma were both exceptional, perfect manners, extremely polite and friendly but not pushy. We visited Furniture Land who were extremely rude and sent us back to Dreams as our budget wasn't hig... Ver más

Valorada con 5 estrellas sobre 5

Impressive customer service within the store. Sales staff were very knowledgeable about the products. All staff very personable. The delivery team contacted us early in the day, as promised. Both d... Ver más

Valorada con 5 estrellas sobre 5

Dan at Dreams Hull was excellent. From the moment we entered to receiving our mattress the whole experience was first class. We laid on the sleep machine bed which recommended 4 mattresses for us and... Ver más


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

  • Unit 2A The Junction, HU3 4SA, Hull, Reino Unido

  • 01482 427174

4,8

Excelente

TrustScore: 5 sobre 5

342 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(342)

13.337 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

We like the bed.

We like the bed.The man who served us was knowledgeable, friendly and efficient.
But the day before delivery we were told our old bed had to be brought downstairs and the mattress bagged and sealed. As a couple of pensioners we had to enlist friends and family to help us. Had we known this wef might have gone elsewhere.
However the men who came were brilliant a d very helpful indeed.

12 de junio de 2026
Logotipo de Dreams - Hull

Respuesta de Dreams - Hull

Good afternoon

Thank you for your review. I am so sorry for any inconvenience caused.

You did select a room of choice delivery so you should not have had to take the old mattress downstairs. I will pass this feedback onto the senior management at our delivery centre to review with the delivery team concerned.

Please accept my apology once again, and should you need any further help or assistance, please do not hesitate to contact me.

Many thanks

Peter

Valorada con 5 estrellas sobre 5

Amit and Emma were both exceptional

Amit and Emma were both exceptional, perfect manners, extremely polite and friendly but not pushy. We visited Furniture Land who were extremely rude and sent us back to Dreams as our budget wasn't high enough for them!! Amit and Emma were very helpful and professional, I would highly recommend them.

27 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 stars all round

Impressive customer service within the store. Sales staff were very knowledgeable about the products. All staff very personable. The delivery team contacted us early in the day, as promised. Both delivery guys were friendly, respectful and professional. It is the first time we have used Dreams, we would definitely return. Highly recommend.

7 de junio de 2026
Valorada con 5 estrellas sobre 5

Dan at Dreams Hull was excellent

Dan at Dreams Hull was excellent. From the moment we entered to receiving our mattress the whole experience was first class. We laid on the sleep machine bed which recommended 4 mattresses for us and eventually settled on a sleepeezee Kennington. Wow, what a choice after Dan explained about each mattress. His expertise was invaluable. We arranged delivery and everything was carefully handled by Dreams. The delivery team called me to confirm delivery after a number of email messages and they were also great taking away our old mattress and replacing with the new mattress. All in all a great experience which I wouldn’t hesitate to recommend Dan and Dreams Hull. Thank you.

17 de mayo de 2026
Valorada con 5 estrellas sobre 5

Dreams for beds are a dream

we went in to buy a mattress for our bed, but ended up buying a full bed for the spare room. From entering the showroom the experience was great. Dan who helped us with our purchase and made us coffee was so friendly but not pushy like some sales assistants. When the delivery arrived the team were polite and got on with the job, they worn shoe protectors which was a surprise to me. They gave me info on looking after the mattress so we got the best out of it. I was so impressed that the day after our delivery I rang the shop and ordered a mattress for our bed.
I can totally recommend the Hull store. The staff are great? the prices are very good and the quality is the best

13 de mayo de 2026
Valorada con 5 estrellas sobre 5

From the start to the delivery was…

From the start to the delivery was great, we when to the showroom the help we got was excellent the staff were very helpful. We were not jump on just a friendly good morning and if we can help just ask, which was great. Having looked around we were asked if we had found what we were looking for and the offer of trying the sleepmatch which was explained to us with great easy, having try that we were shown a number of mattress each one was explained to us which was a great help to us. The member of staff asked if we would like a drink while we looked around on our own their was no pressure which was great.
Once we had chosen the mattress that we liked the whole purchase was explained to us, we chose a delivery time to suit us which was great. The delivery was great the team did a great job.
Overall we are very pleased with our new mattress, both of us are getting a better night's sleep!
Thanks to Claire and the team 5 star

27 de abril de 2026
Valorada con 5 estrellas sobre 5

Amazing customer services by the staff…

Amazing customer services by the staff Amit and Emma, from the moment we walked in, they were both incredibly friendly and attentive, taking the time to listen to our needs and helping us choose the perfect beds and mattress for our home. Their knowledge and guidance made the whole process so much easier, and we really appreciated how patient and helpful they were throughout. Delivery was on the expected date and within the time slot provided

3 de mayo de 2026
Valorada con 5 estrellas sobre 5

ottoman bed purchses

Went to the Hull branch where a very helpful guy, Dave, talked us through our options for our purchase. We went back several weeks later and he remembered us and brought up our previous requirements. Beds ordered, but due to a house move we had to amend the delivery a couple of times...absolutely no problems and the two delivery/assembly guys were really good and professional. Good jod guys

18 de enero de 2026
Valorada con 5 estrellas sobre 5

Super fast delivery

Super fast delivery, it was earlier than expected which was great, easy to assemble, free pillows and really comfortable and stylish bed...more than happy! Zzzzzzzzzzz

24 de abril de 2026
Valorada con 5 estrellas sobre 5

Great delivery guys

The. Girl was very helpfull and she gave us discount thought the bed was pricy and i thought we should jave had free delivery and installment included without paying extra with paying so much money

17 de abril de 2026
Valorada con 5 estrellas sobre 5

I recommend it with all my heart

I recommend it with all my heart, the service is amazing, for the first time in my life, Dave approached me, an amazing seller, he explained everything step by step without any stress, and while drinking delicious coffee, everything was taken care of in 10 minutes, the seller deserves a 6+ rating

15 de abril de 2026
Opinión espontánea

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