Dreams - Middlebrook Opiniones 

452
TrustScore: 5 sobre 5

4,8

Middlebrook Retail Park, BL6 6JA Bolton, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The amazing dreams machine assessed accurately the type of mattress I needed There were 5 to choose from and the one I bought has given me good night's sleep .Excellent service everything happened as... Ver más

Valorada con 5 estrellas sobre 5

I felt comfortable walking around the store and didn’t feel pressured by the sales team. When I asked questions they were answered knowledgeably and was guided to exactly the right mattress for my req... Ver más

Valorada con 5 estrellas sobre 5

I was acknowledged on arrival but given time and space to have a look around. Help was offered after a few minutes of browsing and a good explanation given for why I was struggling to find what I had... Ver más

Valorada con 5 estrellas sobre 5

From Sam at the Middlebrook store, to the two delivery guys, the Dreams experience was a very good one. Although our order wasn't straightforward Sam was very helpful, sorting everything out for u... Ver más


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

  • Middlebrook Retail Park, BL6 6JA, Bolton, Reino Unido

  • 01205332716

4,8

Excelente

TrustScore: 5 sobre 5

452 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(452)

13.337 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fantastic customer service

Fantastic customer service. Friendly, helpful and knowledgeable, Sam went out if his way to advise and meet our needs. The manager was great too. And they even made our dog welcome and offered her a drink and a gravy bone!, Highly recommended.

4 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding customer service experience

At Dreams Middlebrook the service shone bright,
Martin and Saf made the whole thing just right.
With cappuccino in hand and advice so clear,
Mattress shopping turned into fun while here.

No pressure at all, just knowledge and care,
Best value for money was waiting right there.
Sleepmatch worked wonders, it showed me the way,
To the perfect night’s sleep at the end of my day.

30 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best purchase I ever made

The best purchase I ever made. I was assisted by Michelle and she was absolutely amazing. The bed was so easy to set up, I did it myself and the instructions were so clear. Loving my sleep everyday❤️❤️❤️.

19 de agosto de 2025
Valorada con 5 estrellas sobre 5

I’d only gone in for a look!

I’d only gone in for a look, but I was so impressed by the salesman (Saf) who helped me that I came out having bought a new bed! He was very knowledgeable and informative, explored various options suitable for my requirements, and gave me time to consider these with no pressure whatsoever. I really appreciated this as pushy salespeople put me off straight away.

16 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A dream shopping experience

A very helpful friendly store assistant right through to the delivery driver. There expertise, knowledge and helpfulness made the whole experience easy and enjoyable

11 de agosto de 2025
Valorada con 5 estrellas sobre 5

Quality at the right price

The staff member that served me was friendly and extremely helpful. Delivery was on time with regular updates, The Divan I ordered was excellent quality. Do yourself a favour, if you want quality beds / mattresses, shop here

1 de agosto de 2025
Valorada con 5 estrellas sobre 5

Delivery team

Delivery team were absolutely brilliant.
Didn't mess about, quick recce and got on with bed assembly. Took them 75 mins to assemble and test/demonstrate both beds.
They cleared up packaging then left.
Both beds now "broken in" and are all we thought they were going to be.
Thankyou soo much.

26 de julio de 2025
Valorada con 5 estrellas sobre 5

Great service

Pleasant staff at the store easy process and the guys who delivered this ridiculously heavy mattress went above and beyond, thanks guys

13 de julio de 2025
Valorada con 5 estrellas sobre 5

We went in to Dreams browse

We went in to Dreams to get an idea of what was on offer, the assistant was very polite and made no effort to push us one way or another, he directed us to mattresses that suited us and didn't try to force anything on us, after testing several mattresses we went on to purchase one, although like I said we was only looking, we are very pleased with the mattress that we have chosen.

27 de junio de 2025

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más