Dreams - Wakefield Opiniones 

230
TrustScore: 5 sobre 5

4,9

Unit 4a Westgate Retail Park, WF2 9SD Wakefield, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We are absolutely delighted with our new bed and new mattress and enjoying comfortable nights sleep. We cannot recommend Dreams enough for the service we were given.

Valorada con 5 estrellas sobre 5

The delivery arrived within the designated time slot. Both dreams staff were polite and helpful. My bed frame was assembled and all the packaging was discarded afterwards. The team explained how eve... Ver más

Valorada con 5 estrellas sobre 5

I tried out so many different mattresses at Dreams I was measured up for the correct type for me, the staff were very thorough I wish I had gone months ago, my new mattress and pillows are fantastic.... Ver más

Valorada con 4 estrellas sobre 5

Highly recommended. Customer service at Wakefield store was excellent from start to finish. Regular Text message updates on status of delivery. Delivered on time without issue. Delivery men gav... Ver más


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

  • Unit 4a Westgate Retail Park, WF2 9SD, Wakefield, Reino Unido

  • 01924964344

4,9

Excelente

TrustScore: 5 sobre 5

230 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(230)

13.450 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I out so many different…

I tried out so many different mattresses at Dreams I was measured up for the correct type for me, the staff were very thorough I wish I had gone months ago, my new mattress and pillows are fantastic. The delivery men were in and out within what seemed like 2 minutes, polite and efficient I couldn’t ask for more. Good service.

7 de febrero de 2026
Valorada con 5 estrellas sobre 5

Looking for a new bed

From start to finish the staff were very friendly and helpful and the delivery team was on time I love the bed so comfortable and having better sleep!

5 de febrero de 2026
Valorada con 5 estrellas sobre 5

best bed ever!

really quality bed and mattress, bed was delivered on time as promised, great guys, really efficient explained everything to me, loving the bed!

23 de enero de 2026
Valorada con 5 estrellas sobre 5

Pleasant and helpful sales person

Pleasant and helpful sales person. No pressure. Suggested which mattresses may be best for us making the decision easier. Purchased a Masters Guild 4450 D Firm. It is Firm and very comfortable. Wife who has arthritis now gets a good night's sleep.

17 de enero de 2026
Valorada con 5 estrellas sobre 5

Great service at Dreams Wakefield

Dreams Wakefield gave us a great service when buying our mattress. Omar offered trying Sleepmatch, and showed us the mattress is suggested as well as making helpful suggestions himself which led to buying a mattress which we are now very pleased with

17 de enero de 2026
Valorada con 4 estrellas sobre 5

Bought new bed recently

Bought new bed recently, had some discount on it which sealed the deal. Delivery was only 7 days later, in store team were helpful, delivery lads were really great too. Only slight point to mark down is that would prefer to have a little more time to look around when entering store rather than sales being straight on us. This would have lost the sale if not for the discount.

17 de enero de 2026
Valorada con 5 estrellas sobre 5

Called in today with my daughter as she…

Called in today with my daughter as she much needed a new mattress. The sales man Omar was extremely helpful. He helped and advised on the right mattress. Gave some great deals. Would recommend this store and Omar salesman.

2 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Omar was brilliant!

We had previously bought from Omar and we were pleased to see him again as he had done such a good job previously. The two beds we bought were terrific!
Omar is very professional, friendly and courteous. He knows a lot about the products and listens to your needs carefully in order to meet your requirements.
I would definitely recommend Omar to my family and friends

26 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Buying a bed

We needed a new bed so thought we would try here first, on entering the premises we were greeted by Melvyn, he asked us if we wanted any help, we said no we were just looking, he said just let me know if you want any information, we saw a bed we liked so asked Melvyn about the total price with mattress, headboard, guarantees and delivery included, he told us the cost of each item in case we wanted to modify our order, we were totally satisfied with the whole experience, I would definitely recommend this store 👍

27 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

In the sales room I was assisted…

In the sales room I was assisted choosing the bed best suited to my individual needs. I was then permitted time to try out the products. The salesman was genuinely pleasant.
The delivery team were fantastic - nothing was too much trouble, and what would have taken me hours - the assembly! - was completed incredibly quickly. A very positive experience with Dreams!

21 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Excellent from start to finish!!100%

From my store experience at Wakefield to the delivery everyone was brilliant .I'm a procrastinator unfortunately so made a couple visits. Omar on my first visit was extremely helpful got a mattress down to test (Cartmel) and went through a few specs.It felt right but 2 or 3 mins on it in store doesnt really demonstrate how it treats my aching body nightly over a long period. I needed to have a think about it so expressing I wasn't a time waster left the store to contemplate a decision.Did a bit more homework on the web site and came across the Totness which had similar attributes but was double sided which sold it to me.Returned to store eventually and in the absence of Omar, Amy looked after me. She was ace.very courteous and patient as was Jason at the desk. Was offered a brew (nice touch ) but declined so had a whirl on the Totnes. Liked it but left again to sleep on it (see what I did there ) and make the final decision. Glad I did as the very next day there was a£50 off gig going on. Bingo! Procrastination isn't always a pain. I rang in and got the lovely Amy and made the purchase.
Delivery was a few days later and very prompt. The guys (one Czech and the other Slovakian I believe) where an absolute credit to the company!! They were on a break so i made em a brew and shot the breeze for 10 mins . Great lads , really polite!
AS for the bed, well certainly the right decision. After the first night my morning stiffness (don't be naughty now) had subsided and continues to. I'm a back and side sleeper and the Totnes certainly has been the right choice.
Andrew Yule

23 de noviembre de 2025
Valorada con 5 estrellas sobre 5

I found the whole experience of dealing…

I found the whole experience of dealing with Dreams very goodI was kept informed about the delivery at all stages and the men who delivered and erected the bed did an excellent job. I would certainly recommend the company.

23 de noviembre de 2025

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