Simple to use straight from the box and despite its function a relatively elegant design which blends into the home. The WiFi interface is a useful and annoying tool as we can stop finding out what th... Ver más
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Consulta las opiniones de los clientes
I own several Ebac dehumidifiers and they are all several years old and continue to work as well as the day I bought them new. Having owned other brands the Ebac models have proven themselves to super... Ver más
La empresa ha respondido
The Ebac dehumidifiers are excellent.I have three in different rooms, working to clear any dampness. I vacuum my filters fortnightly which keep them dust free, but inevitably they like everything else... Ver más
La empresa ha respondido
After buying cheaper Chinese dehumidifiers in the past only to have them break after a couple of years, I thought I'd try Ebac. I find them reliable, easy to use, with great functions, and they're mad... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We have one fundamental philosophy; understand our customers and engineer innovative products which meet their needs better than anyone else in the market. Our current chairman John Elliott founded Ebac in 1972. Starting as a one-man business, over the last five decades, Ebac has grown into an international manufacturer whose innovation has seen great success in the dehumidifier, water cooler, washing machine and heat pump markets.
Información de contacto
Ebac Group, Ketton Way, Aycliffe Business Park, DL5 6SQ, Newton Aycliffe, Reino Unido
- 0345 805 0000
- customer.services@ebac.com
- www.ebac.com
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Good to buy from a genuine British…
Good to buy from a genuine British company, local as well. Delivered quickly with no fuss.
Excellent washing machine which is use…
Excellent washing machine which is use repeatedly in a student house. Great that it's made in the UK
Simple to use straight from the box and…
Simple to use straight from the box and despite its function a relatively elegant design which blends into the home. The WiFi interface is a useful and annoying tool as we can stop finding out what the humidity is even when at work. Good purchase.
Mixed experience.
Although the shopping experience was efficient the product was poor -a replacement filter cage for my Ebac dehumidifier. Unlike the original it doesn’t fit well into the machine as some of the plastic edges are not flush and as with the original version it’s practically impossible to open to fit the new carbon filter. A lot of swearing and sore fingers!
Another excellent machine from EBAC…
Another excellent machine from EBAC (e4250) Does what it says but did find it initially difficult to get going due to lack of detailed instructions.
Easy purchase and fast delivery
Easy purchase and fast delivery my Ebac replaces a similar model over fourteen years old, if anything it is less noisy than prvious model and if it lasts a similar length of time I will be a happy beaver

Respuesta de Ebac Ltd
Dehumidifier
Have a washing machine and a dehumidifier and are very pleased with both. Would definitely recommend and buy again.

Respuesta de Ebac Ltd
I purchased a replacement filter for my…
I purchased a replacement filter for my dehumidifier from Ebac and sincerely recommend ordering from Ebac for their products and good customer service.
I am really impressed with Ebac due to the amount of effort they have put into providing a well thought-out means for delivering their products to consumers.
Once I made my purchase from Ebac they kept me informed of when the product had been dispatched which was good because then I knew when to start to looking out for the delivery person. Then they provided me with an eta (estimated time of arrival) for my delivery which was a one hour window, which is much better than the average services that can only indicate if the delivery will arrive in the morning or afternoon.
Ebac also notified me of the company used to carry out the delivery, DPD. I was impressed with DPD. With DPD the consumer is given the option of downloading their Google app to obtain a more detailed view of my tracking information. I was able track the progress of the driver assigned to deliver my parcel, and the number of scheduled drop-points prior to mine.
The Google app (for the delivery company, Dpd) was easy to install, very stable, and proved to be quick and easy to use. I entered a few details to create a user profile and I was up and running in a matter of minutes. The app gave me the option of being able to supply additional instructions to the driver which is really useful. I didn't need to use or even install the app and but it gave me that extra bit of assurance of when my parcel would arrive.

Respuesta de Ebac Ltd
ARROW XL SHOULD NOTE BE A DELIVERY COMPANY
i am sure the product is excellent BUT I cannot review your product as the useless delivery company has not delivered your product yet.
They cancelled the first delivery date a week ago, on the day of delivery, they have now cancelled the second delivery date on the day of delivery, BECAUSE THEY HAVE DAMAGED THE PRODUCT. USELESS ARROW XL

Respuesta de Ebac Ltd
Excellent British Quality Equipment
Excellent British Quality Equipment. Highly recommended 👍

Respuesta de Ebac Ltd

Respuesta de Ebac Ltd
Havn't used yet but easy to order and…
Havn't used yet but easy to order and fast delivery, have one the same that is very good and cheap to run

Respuesta de Ebac Ltd
High Quality Dehumidifier
Solid, Efficient, Effective and Dependable and made in the UK. Highly recommend.

Respuesta de Ebac Ltd
Good dehumidifier
Arrived quickly, well-packed and works well. My previous Ebac dehumidifier still works, and I'm keeping it as a spare, just in case...

Respuesta de Ebac Ltd
The dehumidifier filters were…
The dehumidifier filters were despatched promptly as usual. Always had excellent customer service from Ebac.

Respuesta de Ebac Ltd
Ebac all the way for our house ❤️
I own several Ebac dehumidifiers and they are all several years old and continue to work as well as the day I bought them new. Having owned other brands the Ebac models have proven themselves to superior just needing to be plugged in and placed in high or low to deal with humidity, which they are very effective at. I aim to add an Ebac washing machine to my stable as they are far more conservation minded than many of the now throw away white goods that are on the market. Great job Ebac British made and British jobs ticks all my boxes.

Respuesta de Ebac Ltd
Excellent service
I cannot comment on the product as it was for my daughter. However I have had mine for many years and its still working fine. Delivered promptly and kept informed.

Respuesta de Ebac Ltd
I already have 2 of your dehumidifiers…
I already have 2 of your dehumidifiers that have been working well. This third one for my daughter because in winter they are excellent for drying clothes. Also keeping condensation of the windows. The purchase of your dehumidifiers is because they are made in UK instead of China.

Respuesta de Ebac Ltd
Great buy.
The last dehumidifier from ebac lasted 10 years so there was no problem choosing another, this one is very quiet and easy to understand instruction booklet.
Also it has a 3 year guarantee which is a bargain. Also ordering from ebac it was cheaper than amazon.

Respuesta de Ebac Ltd
Turned night into day great
I got my filters for my two 2650e units they turned night into DAY The delivery of them was great (2days) The units work like NEW thank you Bob

Respuesta de Ebac Ltd
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