Simple to use straight from the box and despite its function a relatively elegant design which blends into the home. The WiFi interface is a useful and annoying tool as we can stop finding out what th... Ver más
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Consulta las opiniones de los clientes
I own several Ebac dehumidifiers and they are all several years old and continue to work as well as the day I bought them new. Having owned other brands the Ebac models have proven themselves to super... Ver más
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The Ebac dehumidifiers are excellent.I have three in different rooms, working to clear any dampness. I vacuum my filters fortnightly which keep them dust free, but inevitably they like everything else... Ver más
La empresa ha respondido
After buying cheaper Chinese dehumidifiers in the past only to have them break after a couple of years, I thought I'd try Ebac. I find them reliable, easy to use, with great functions, and they're mad... Ver más
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Información sobre la empresa
Escrito por la empresa
We have one fundamental philosophy; understand our customers and engineer innovative products which meet their needs better than anyone else in the market. Our current chairman John Elliott founded Ebac in 1972. Starting as a one-man business, over the last five decades, Ebac has grown into an international manufacturer whose innovation has seen great success in the dehumidifier, water cooler, washing machine and heat pump markets.
Información de contacto
Ebac Group, Ketton Way, Aycliffe Business Park, DL5 6SQ, Newton Aycliffe, Reino Unido
- 0345 805 0000
- customer.services@ebac.com
- www.ebac.com
4,7
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8 mil opiniones
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Very efficient and quiet in…
Very efficient and quiet in operation..a quality product!
20 de febrero de 2026
Respuesta de Ebac Ltd
Thank you for your review David,
We’re delighted to hear that you find your Ebac dehumidifier both efficient and quiet. It’s great to know you’re enjoying the quality of the product.
Best regards,🙂
Natalie
Ebac dehumidifiers are the best on the…
Ebac dehumidifiers are the best on the market place.
Great for drying clothes, plaster and houses generally.
You won’t regret buying one
19 de febrero de 2026
Respuesta de Ebac Ltd
Thank you for your fantastic feedback Brian, We’re thrilled to hear that you’re enjoying your Ebac dehumidifier and finding it so effective for drying clothes, plaster, and keeping your home dry. Your recommendation means a lot to us.😊
Best regards,
Natalie
Easy selection of product
The product was easy to select and the information was helpful.
19 de febrero de 2026
Respuesta de Ebac Ltd
Thank you for your feedback! We’re glad to hear that selecting your product was easy and that the information provided was helpful. We appreciate you taking the time to share your experience.
Best regards,
Natalie 🤗
Dehumidifier
Product arrived on time with the 5 year warranty already registered.
Dehumidifier is good at drying clothes and keeping damp away . Good communication from the company as well.
15 de febrero de 2026
Respuesta de Ebac Ltd
Thank you for your review Christopher,
We’re glad to hear your dehumidifier arrived on time with the warranty already registered and that it’s helping with drying clothes and keeping damp at bay. It’s also great to know our communication met your expectations.
We appreciate your feedback and your support.
Best regards,😊
Natalie
Respuesta de Ebac Ltd
Thank you for your feedback JB,
We’re delighted to hear that we fully met your expectations and that you would recommend us to others. Your support means a lot 🤗
Best regards,
Natalie
More a review for Ebac in general
More a review for Ebac in general I needed new filters as my dehumidifier has been going non stop since the storms we had which dislodged some pointing and water was flowing in through the walls. Still is as ghe builder can't fix it until we have some dry days and those are as rare as hens teeth! The dehumidifier has thankfully not protested a out being on all the time despite years of use and is doing a sterling job of helping to clear the moisture. I thought it was time to renew the filter so ordered some. Very easily done.
19 de febrero de 2026
Respuesta de Ebac Ltd
Thank you for sharing your experience. We're glad to hear that your Ebac dehumidifier has been keeping up with the demand, especially during such challenging conditions, and that ordering replacement filters was straightforward.
We completely understand how frustrating it can be dealing with storm damage and delays from builders. It’s great to know your dehumidifier is helping manage the moisture while you wait for the repairs.
If you ever need any advice on maintenance or further accessories for your unit, our team is always happy to help.
Thanks again for your feedback and for trusting Ebac to keep your home dry!
Best regards,
Natalie 😁
Easy to order. Great product.
Great product, and good to support a local manufacturer. Easy to order and delivered on time. Recommend.
15 de febrero de 2026
Respuesta de Ebac Ltd
We’re so pleased you found ordering easy, your product arrived on time😊
Thank you for your recommendation and for sharing your experience.
Kind regards,
Natalie
A Great British Company
A British company selling excellent products. What's not to like!
18 de febrero de 2026
Respuesta de Ebac Ltd
We’re delighted you think so highly of our products and our British roots 😊
Thank you for taking the time to share your positive experience.
Kind regards,
Natalie
Filters are too expensive as is the…
Filters are too expensive as is the cost of the delivery. Just put them in a big envelope and post them.
18 de febrero de 2026
Respuesta de Ebac Ltd
Thank you for your feedback. We’re sorry to hear that you feel the filters and delivery costs are expensive.
We always aim to keep our product pricing as competitive as possible while maintaining quality. In terms of delivery, Unfortunately, sending them in a simple envelope isn’t always suitable, as this can increase the risk of damage in transit.
That said, we truly appreciate your comments and will pass them on to our team for review. Customer feedback is important to us, and we’re always looking at ways to improve both value and service.
Kind regards,😊
Natalie
New filters installed!
18 de febrero de 2026
Respuesta de Ebac Ltd
We’re glad your new filters have been installed and everything is running smoothly 😊
Thank you for sharing your update with us.
Kind regards,
Natalie
Respuesta de Ebac Ltd
We’re so pleased you found the experience informative and easy 😊
Thank you for sharing your feedback it really means a lot.
Best regards,
Natalie
Good communication and competitive price
15 de febrero de 2026
Respuesta de Ebac Ltd
We’re delighted that you found our communication clear and our pricing competitive 😊
Thank you for taking the time to share your feedback it’s much appreciated.
Kind regards,
Natalie
My second Ebac dehumidifier
My second Ebac dehumidifier. Bought because the previous one lasted 10 years-much longer than other brands I've used.
17 de febrero de 2026
Respuesta de Ebac Ltd
Thankyou for your review Martin,
We’re so pleased your first Ebac dehumidifier lasted an impressive 10 years and that it outperformed other brands you’ve tried 😊 It’s wonderful to have you back with your second unit.
Thank you for sharing your experience and for your continued trust in Ebac.
Best regards,
Natalie
Really good dehumidifier from great company
Great helpful customer service when first unit started to malfunction after ten years
Really good economical products we run two of them which help keep the home dry and warm as well as speeding up clothes drying all with very little noise
Name the day delivery is also a very helpful feature
5 year warranty is very reassuring would not buy another brand onto third unit over ten years
18 de febrero de 2026
Respuesta de Ebac Ltd
We’re thrilled to hear that our dehumidifiers have kept your home dry and warm, helped with faster clothes drying, and done so quietly and efficiently 😊 It’s fantastic that our customer service, name-the-day delivery, and 5-year warranty have added to your positive experience.
Thank you for trusting us over the years it means a lot to have you on your third unit with Ebac.
Best regards,
Natalie
EBAC 3850e dehumidifier
Purchased to eliminate condensation mould in one corner of bedroom. Quiet machine, with simple easy to use controls. 2.5 litre water container. I leave it on the landing. Surprised how much moisture removed, over 2.5 ltrs in 24 hours, so empty it every morning( easy to do)
Also bought the ' tent ' for drying laundry on the higher fan speed 'laundry mode'. Only used so far to air off slightly damp laundry towels, but find it effective for this and better than having damp washing on radiators (wouldn't want a tumble drier)
Does have quite bright LED illuminations, so you'd have to cover these if you wanted to use it in a bedroom.
Very pleased with purchase, especially as it was on sale price👍
17 de febrero de 2026
Respuesta de Ebac Ltd
We’re so pleased to hear your EBAC 3850e dehumidifier is working so effectively removing over 2.5 litres of moisture in 24 hours is impressive 😊 It’s great that the laundry “tent” is also proving helpful, and we completely understand about the bright LEDs in a bedroom setting.
We’re thrilled that you’re very pleased with your purchase, especially with the sale thank you so much for sharing your experience.
Best regards,
Natalie
Great dehumidifier, great company
This is my second ebac dehumidifier in 13 years - the first one is still going strong after a repair at year 11 (by ebac who were brilliant at that). These dehumidifiers are excellent and, having used ebac’s customer service, ebac themselves are also a great company to deal with.
10 de febrero de 2026
Respuesta de Ebac Ltd
Ever review like this truly brightens our day.
It’s amazing to hear your first Ebac dehumidifier is still going strong after 13 years, and that our team was able to help with the repair. We’re delighted to know both the product and our customer service have left such a positive impression 😊
Thank you so much for sharing your experience and for your continued trust in us.
Best regards,
Natalie 🤗
VERY PROMPT DELIVERY..
VERY PROMPT DELIVERY..
ITEM WELL PACKED..
EASY TO SET UP...
VERY EASY TO USE...
NOT TOO LOUD...
17 de febrero de 2026
Respuesta de Ebac Ltd
We’re so pleased to hear your order arrived promptly, was well packed, and that you found it easy to set up and use. It’s great to know it’s running quietly too that makes all the difference 😊
Thank you for taking the time to share your feedback, we really appreciate it.
Kind regards,
Natalie
Well worth buying had an ebac for over…
Well worth buying had an ebac for over 35 years
14 de febrero de 2026
Respuesta de Ebac Ltd
reviews like this is absolutely wonderful to read! Having an Ebac for over 35 years is incredible what a testament to long-lasting performance and loyalty 😊
We’re so pleased to hear you feel it’s well worth buying, and we truly appreciate you taking the time to share your experience.
Best regards,
Natalie
Ebac 2150e
Arrived on time, works really well. If it lasts anywhere near as long as the Ebac it replaced I will be well pleased
11 de febrero de 2026
Respuesta de Ebac Ltd
Ever review like this is fantastic to read. We’re so pleased to hear your Ebac 2150e arrived on time and is working really well for you. It’s great to know your previous Ebac served you well too we certainly hope your new one does the same for many years to come 😊
Thank you for sharing your feedback, it’s truly appreciated.
Kind regards,
Natalie
A great company
A great company - we’ve had 2 reasons to contact EBAC in the last month & both times they’ve been extremely helpful. Very impressed
14 de febrero de 2026
Respuesta de Ebac Ltd
We’re so pleased to hear that on both occasions our team was able to help and provide the support you needed. It’s wonderful to know you’ve been so impressed with the service 😊
Thank you for taking the time to share your experience we really appreciate it.
Best regards,
Natalie
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