Electric Bike Store Ltd Opiniones 

128
•
TrustScore: 2.5 sobre 5

2,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered a Tenways CGO009 e-bike (order #36709) on 20 May along with a helmet and lock. Two weeks later, nothing had shipped and I'd heard nothing about why. The real problem was the communication... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Quite simply - my new Volt Pulse bike is awesome! It arrived fully assembled within a few days of ordering and I've been riding around with a smile on my face ever since. The gruesome sweaty commute t... Ver más

Valorada con 5 estrellas sobre 5

Waited 5 weeks from when order placed to delivery because of stock problems, but it was worth the wait. Everything about the Volt Pulse is more than I expected. Sturdy construction, smart looking and... Ver más

Valorada con 1 estrellas sobre 5

I ordered a charger for an electric bike which I assumed would not be a difficult item to purchase.. However, after not receiving the item for 2 weeks I rang Electric Bike Store and they explained pay... Ver más

Información sobre la empresa

  1. Tienda de bicicletas
  2. también en la categoría
  3. Tienda de accesorios para bicicletas

Escrito por la empresa

The Electric Bike Store one of the UK's leading e-bike retailers. Our head office showroom is based in London Bridge near Borough Market and is only a short distance from the City of London. The showroom stocks the latest and greatest electric bikes available on the British market. Here you can also arrange a test ride and demonstration. In recent years, the technology and design behind e-bikes have seen a revolution. With more efficient and stylish models hitting the market every year, our mission is to provide our customers with the best and most advanced electric bikes available in the UK!


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

128 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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2,7

Todas las opiniones

(128)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Just great.....Love it.

Just great.....Love it.
I think a more detailed instruction manual might help but easy to get the hang of things.
Great communication and help from Volt staff.

16 de mayo de 2018
Opinión espontánea
Valorada con 3 estrellas sobre 5

Failed to return phone calls.

9 de mayo de 2018
Opinión espontánea
Logotipo de Electric Bike Store Ltd

Respuesta de Electric Bike Store Ltd

Hello Stefan,

We are unaware of your phone calls to us? Are you referring to the delivery driver? Don't forget that we were closed over the bank holiday. We have left a voicemail on your phone. If you need anything then please don't hesitate to get in touch.

Kind Regards,
EBS

Valorada con 5 estrellas sobre 5

Great Product

So far I’m really pleased with my purchase. A great product at an affordable price. Good customer service although I’m still waiting for my promised storage bag at time of writing.

8 de mayo de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quite simply awesome!

Quite simply - my new Volt Pulse bike is awesome! It arrived fully assembled within a few days of ordering and I've been riding around with a smile on my face ever since. The gruesome sweaty commute to the office is now a pleasure - hills and strong head winds were the bane of my journey - now the Pulse simply glides through without any problem. Needless to say I'm one happy customer and would recommend this excellent piece of tech without hesitation.

8 de mayo de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great looking bike

Great looking bike, bought as a present for my wife she thinks it looks great. Delivery a little slow due to bad weather conditions but picked up at local bike shop all built up and ready to go.
Volt were very good to deal with they could not be more helpful
Looking for many happy hours cycling

19 de abril de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

New Adventures

Early days with a Pulse and a Kensington, but the signs are good! Looking forward to our new cycling experience and plan to take away with our caravan so we can explore far and wide. Service from Jardines Cycles in Coventry was excellent (Thanks Terry). Will try and report back when we have had more chance to use.

18 de abril de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

One of the best purchases I have ever made. Volt Pulse X

I am extremely pleased with my Volt Pulse X. The build quality is excellent with all top quality parts being used throughout. I had reason to contact Volt with a question or two prior to purchase and they answered both knowledgeably and honestly. My wife is about to place an order for the Volt Burlington which just looks fantastic. Thank you Volt and also their local stockists, Jardine Cycles.

14 de marzo de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

amazing product

amazing product, amazing service, amazing experience. an absolute pleasure to deal with. well done team.

28 de febrero de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

love the bike.

love the bike.
just one issue no manual with bike or instructions for lcd readout.
so bit disappointed about that, have emailed them about this hope i get a response

18 de febrero de 2018
Opinión espontánea
Logotipo de Electric Bike Store Ltd

Respuesta de Electric Bike Store Ltd

Hi Royston!

Glad to hear that you're enjoying your bike and I'm sorry to hear that you haven't received a manual!

I'll organise getting one sent out to you ASAP.

Valorada con 5 estrellas sobre 5

Volt Metro

Love my Volt Metro.I have a knee injury so this bike helps me to get out and keep fit no matter what the weather or how steep the hills are. Very well made and good value. Thank you to Volt cycles and to Banchory cycles.

14 de febrero de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love it!!

This is my second Volt ebike and I’m just as in love as I was with my first! I get so many compliments on my Kensington and it rides perfectly. I love that I can pick between speed settings for assistance or turn it off if I want to ride normally for a good workout. Most importantly it gets me up Blackheath Hill everyday without sweating!! Love it love it love it

12 de diciembre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

VOLT Pulse - Great Bike.

Purchased a VOLT Pulse from these guys 6 months ago. The bike is genuinely great and I've already done over 1200 miles (which is much further than I'd do in 2 years on my old push bike!).

I live in a really hilly area and this bike has enabled me to back into riding properly.

Only problem I've had is that I lost the key to my ABUS frame lock and after a quick phone call to the guys, they ordered me some more to be sent out to my home address.

Great Bike, Great Service and lots of fun. Thanks!

12 de diciembre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Volt electric bikes.

My husband recently bought an Infinity from our local dealers and is highly delighted with it.
In order to keep up with him I decided I would like a Pulse and I am collecting it in the next few days.
I have ridden his Infinity and it is a joy with hills a thing of the past. Very clever bike and not much thinking for me to do to decide to buy the Pulse.
I would like to say that our experience with Volt and especially Lyle was a very pleasant one.
In these days of general apathy it was refreshing to have contact with someone who obviously cares about his product and indeed his customers.
Thank you Lyle for your help and advice. You are a Top Man.
I am very much looking forward to my new bike.

15 de agosto de 2016
Opinión espontánea

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