Farm Direct Opiniones 

2116
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Farm direct are absolutely brilliant! I’ve been with them for almost a 1 decade now. Really good product, i love how everything is seasonal and from the UK. They are great at communicating if there... Ver más

Valorada con 5 estrellas sobre 5

Have used them for several years, they have a good range of UK produce with emphasis on seasonal and sustainable. They have cuts of meat not seen in the supermarket and from rare breed. The delivery i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

really enjoy the service, the food seems top quality, very easy ordering/delivery process and easy to track... like supporting local growers and to be honest - seems a bargain compared to local Tesc... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I like the produce - more flavour than what you get from the supermarket. And more variety of things like jams and chutneys. Though I would appreciate fewer mistakes with my order.

La empresa ha respondido

Información sobre la empresa

  1. Supermercado
  2. Tienda de frutas y verduras
  3. Servicio de entrega de comestibles
  4. Servicio de pedidos de comida online
  5. Tienda de alimentos orgánicos
  6. Tienda de artículos estacionales

Escrito por la empresa

Delivering fresh seasonal English farm food to London. Seasonal fruit and veg,London veg box, organic and free range meat plus much more. Farm Direct.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(2116)

145 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing products and service

28 de marzo de 2025
Logotipo de Farm Direct

Respuesta de Farm Direct

Hi Laura

Thanks so much taking the time to feedback, we are really grateful for it and for your support.

Robert

Valorada con 5 estrellas sobre 5

This shop is excellent and reliable…

This shop is excellent and reliable organic grocer, highly recommended . Great prices. I wish they would stock more offal variety and East / south east Asian stuff such as chilli 🌶️, ginger, garlic so I can complete all my shopping in one place.

28 de marzo de 2025
Logotipo de Farm Direct

Respuesta de Farm Direct

Hi Tessa

Thanks so much taking the time to feedback, we are really grateful for it and for your support.

please let me know which offal lines you are interested in and i will see what we can do. re the other lines - at the moment, we try and stick to a rule of "if its fresh, its british", we do have wet garlic just started, and chillies are a good while away yet" - not perfect and narrowing, but our focus is on british produce for now,

thanks

Robert

Valorada con 5 estrellas sobre 5

Great quality farm food direct to your door

I've been using Farm Direct for a few years now and love them. Small, friendly team delivering top quality food from UK farms across London. You know exactly where your food is coming from, when it's being delivered, and what's in season thanks to Robert's newsletter (the only email newsletter from a business that I actually read). You don't have to order a box - there's a huge choice of items including veggies, fruit, dairy, meat, fish and shellfish, and larder stuff. All at reasonable prices, too.

30 de marzo de 2025
Valorada con 5 estrellas sobre 5

Love the quality of the food which…

Love the quality of the food which comes with minimal packaging and lasts much longer than supermarkets as it's fresher. Also company is lovely, personable and love you can choose what you want to buy. If you like buying local, supporting smaller farmers and eating British this place is for you!

28 de marzo de 2025
Valorada con 1 estrellas sobre 5

The fish was off there various mistakes…

The fish was off there various mistakes in the order.

Never again, in spite of several good suppliers

28 de marzo de 2025
Logotipo de Farm Direct

Respuesta de Farm Direct

hi Stuart

I am very sorry to read this. The order was delivered on Friday 28th March - 10 items. I have checked, and we have had no correspondence relating to any omissions or issues arising, and so it is disappointing to hear of issues arising 8 days later, through a public forum, without few details of what has gone wrong, so we can look into it and rectify it.

Please do feel free to email us at store@farm-direct.com so we can resolve this for you,

I am sorry for the inconvenience caused,

Robert

Valorada con 5 estrellas sobre 5

Great service

Great service, good variety of goods, any issues get resolved really quickly

24 de febrero de 2025
Valorada con 4 estrellas sobre 5

Your produce is always fresh and tasty

Your produce is always fresh and tasty. However, could a little more care be given to packing items for delivery? On more than one occasion I have had bakery items flattened or slightly damaged by heavier items placed on top of them.

24 de febrero de 2025
Valorada con 3 estrellas sobre 5

Good products, poor customer service

The products are good however there are issues with customer service. 1. when items are missing or a product is not fit for consumption (received a bad cheese), there is no clear process. Emails didn’t do anything. 2. Substitutions are done without asking for consent.

5 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fresh fresh fresh

Fresh fresh fresh, everything smelt amazing, and I love that it comes still covered in the mud from the soil it has grown. Thank you 🙏

24 de febrero de 2025

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