Femnilondon Opiniones 

209
TrustScore: 1 sobre 5

1,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

DISSAPOINTING! I ordered a beautiful tailored cream linen jumsuit and recieved and shapless cheap white sack! Customer services is useless, just keep repeating one thing - send it back to China at y... Ver más

Valorada con 1 estrellas sobre 5

DO NOT BUY FROM THIS COMPANY Product did not meet description, I'd go as far as saying its trades misdiscription! Ordered demin junp suit, looked lush on website.....in reality what turned up was... Ver más

Valorada con 1 estrellas sobre 5

Website is totally misleading. It looks as though it's a UK based boutique wheras in fact is a Chinese company with cheap tacky clothing. They advertuse shipping by Royal Mail which is a lie, as it... Ver más

Valorada con 1 estrellas sobre 5

Ordered 2 jumpsuits, one has buttons down the middle, they are off centre actually and not on purpose. The fit of the trouser looked large and floaty. I'd go as far as to call it a very snug fit and t... Ver más

Información sobre la empresa

  1. Compras y moda

Información proporcionada por diversas fuentes externas

Shop our latest collection of Luxury Vegan Women's Handbags, Shoulder Bags, Clutch bags and purses online now #femnilondon


Información de contacto

1,1

Muy malo

TrustScore: 1 sobre 5

209 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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(209)

28 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Femni London Dorchester

I purchased the Femni London Dorchester bag in white/brown and it’s the most beautiful bag! So elegant and great quality. Thanks so much!

15 de septiembre de 2020
Opinión espontánea
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Respuesta de Femnilondon

Hi Jessica,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience with Femni London. We look forward to seeing you again sometime soon!

Kind Regards,

Chris

Valorada con 5 estrellas sobre 5

Exactly like videos and photos shown

Affordable price for durable and soft quality. Photos and videos matched the bag and comes in a protective cover too.

9 de septiembre de 2020
Opinión espontánea
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Respuesta de Femnilondon

Hi Gina,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience with Femni London. We look forward to seeing you again sometime soon!

Kind Regards,

Chris

Valorada con 5 estrellas sobre 5

Happy with my bags!

I ordered two shoulderbags and I’m really happy. They look the exact same as in the pictures on their site. The bags also were in a really protecting package so they wouldn’t come damaged so that’s great. Overall I’m really happy and plan to buy more!

24 de agosto de 2020
Opinión espontánea
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Respuesta de Femnilondon

Hi Shari,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience with Femni London. We look forward to seeing you again sometime soon!

Kind Regards,

Chris

Valorada con 5 estrellas sobre 5

The wait is worth it!!

My bag took a while to come, but the wait was worth it! The quality is so good! My bag fits a lot and will be great to run errands with and go out at night with!!

21 de agosto de 2020
Opinión espontánea
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Respuesta de Femnilondon

Hi Catie,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience with Femni London. We look forward to seeing you again sometime soon!

Kind Regards,

Chris

Valorada con 5 estrellas sobre 5

I’m so so happy with the bag!

I’m so so happy with the bag!! Received it as a gift after seeing an Instagram ad of this bag and falling in love. Looks exactly like the picture, such good quality, defo my new fave bag!! Will be purchasing more from Femni London 100%.

19 de agosto de 2020
Opinión espontánea
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Respuesta de Femnilondon

Hi,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience with Femni London. We look forward to seeing you again sometime soon!

Kind Regards,

Chris

Valorada con 4 estrellas sobre 5

Beautiful Bag 😍

Bag took a little over a month to arrive, but that wasn’t a problem to me at all. It came in a nice Femni London bag and it was just beautiful! It was a little smaller than I had expected but still gorgeous! I can’t wait to wear this beauty out!

17 de agosto de 2020
Opinión espontánea
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Respuesta de Femnilondon

Hi Cecillia,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience with Femni London. We look forward to seeing you again sometime soon!

Kind Regards,

Chris

Valorada con 4 estrellas sobre 5

I ordered one of the handbags on the…

I ordered one of the handbags on the website and it was just as beautiful in person. It took a while for it come, but I’m not bothered since of everything that’s happened right now. Loved the handbag and will be making future purchases!!

13 de agosto de 2020
Opinión espontánea
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Respuesta de Femnilondon

Hi Nada,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience with Femni London. We look forward to seeing you again sometime soon!

Kind Regards,

Chris

Valorada con 1 estrellas sobre 5

SCAM, SCAM, SCAM

SCAM, SCAM, SCAM. I am ashamed of this company. I bought a mini shoulder bag and it isn't even big enough to fit my iPhone in. I was NOT impressed when it arrived so i returned it. I sent them an email with tracking information (which they ignored). I then sent another email after 2/3 weeks of not hearing anything. Finally i got an email telling me, the return address on the package is the wrong address. They took no responsibility over this and have now said i will not being receiving my refund until they have their bag. ITS A MASSIVE SCAM and i would NEVER buy from this company if someone paid me to. Please be WARNED!!!!!!

13 de agosto de 2020
Opinión espontánea
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Respuesta de Femnilondon

Hi Chloe,
thank you for your feedback. A scam is a harsh word, we did deliver our service and you, unfortunately, you returned the item to the wrong address.

Unfortunately, as we have not received our product back, we couldn't get this processed for you as we have still not received the item at our warehouse.

But please know that every feedback matters to us. We aim to ensure every customer receives the best possible service. We’d love to make this up to you.


Kind Regards,

Sam
Femni London

Valorada con 4 estrellas sobre 5

Can I just say how OBSESSED I am with…

Can I just say how OBSESSED I am with these purses?! They're gorgeous and made very well. The prices aren't bad either for the quality you're getting! Took a little longer than expected, but I will definitely be buying more in the future. So worth it!

7 de agosto de 2020
Opinión espontánea
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Respuesta de Femnilondon

Hi Gabriella,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience with Femni London. We look forward to seeing you again sometime soon!

Kind Regards,

Chris
Femni London

Valorada con 5 estrellas sobre 5

Femni Black Alligator Mini Purse

Ordered the Femni black alligator crossbody (small size) and I am so happy with it! Excellent value.

Shipping: tracking info was provided and accurate. Overall took 5 weeks to arrive, however 2/5 weeks looked like the package was trying to leave the distribution centre with a few failed attempts. Once the package finally left the warehouse, it took just over 2 weeks to land in Canada. Cleared Canadian customs quickly and thankfully with no duties applied.

Size: love the size! It’s the perfect chic everyday crossbody. It will comfortably fit an iPhone + bulky case, card holder, and compact/lip gloss. I do not recommend sunglasses for the smaller version of this bag. If you are looking for more space go for the larger size although that one was too big for my personal taste and needs.

Quality: Lovely! Looks very well made and high end. The black alligator texture (vegan) is impressively done and the edges are sealed nicely. The buckle is a little bit chunkier than I expected although it probably looks more proportionate on the larger version of the bag. The buckle and chain strap have a nice gunmetal tone instead of pure silver to compliment the black vegan leather nicely. If I am going to fault anything, I wish the chain was a bit heavier to match the expensive look of the bag.

Overall: I am by no means an instagram influencer and found this brand by chance through the platform. I didn’t receive any special perk from the brand yet I am so happy with my experience. I generally do not order through Insta brands and took a chance with this one, and I am comfortable recommending this to a friend :)

6 de agosto de 2020
Opinión espontánea
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Respuesta de Femnilondon

Hi Dee,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience with Femni London. We look forward to seeing you again sometime soon!

Kind Regards,

Sam
Femni London

Valorada con 1 estrellas sobre 5

BIG SCAM

I was sent the wrong item and they refused to send me a free return label! EXCUSE ME BUT I GOT THE WRONG ITEM so send me a return label and give me my money back. It is their mistake not mine if I got the wrong product.
I was only offered to get half of my money back because they accused me of keeping the item even if I clearly stated that I want to RETURN THE BAG. I guess that is their scamming technique keeping half of the money.
The quality of the bag is terrbile and the it has a terrible chemical smell.
AVOID ON ALL COSTS

1 de agosto de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

I love my bag

I recived yesterday my bag as an anniversary present and i absolutely love it! It took 3 weeks to come, but we understand the long distance and the covid situation. We are going to buy new bags soon :)

29 de julio de 2020
Opinión espontánea
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Respuesta de Femnilondon

Hi Alessia,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience. We look forward to seeing you again sometime soon!

Kind Regards,

Sam
Femni London

Valorada con 5 estrellas sobre 5

I love this bag

I love this bag. It didn’t take long to arrive. It’s so classy & elegant. I expected it to be slightly bigger but definitely worth the money. I will definitely order more.

25 de julio de 2020
Opinión espontánea
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Respuesta de Femnilondon

Hi Byyoursmuni,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience. We look forward to seeing you again sometime soon!

Kind Regards,

Sam
Femni London

Valorada con 5 estrellas sobre 5

Femni London has amazed me!

Absolutely stunning, gorgeous and beautiful bag I have ever seen with great quality of work has been put into this. Just can’t get enough of this luxurious bag. This bag is a must get bag. LOVE LOVE LOVE the colours it’s unique and elegant.

23 de julio de 2020
Opinión espontánea
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Respuesta de Femnilondon

Hi Ameera,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience. We look forward to seeing you again sometime soon!

Kind Regards,

Chris
Femni London

Valorada con 1 estrellas sobre 5

Waiting over TWO MONTHS

I've been waiting over TWO MONTHS for my package and I've repeatedly emailed them requesting a refund due to the obscene wait time - which they are declining and insisting I wait for my package that's been being held in a postal service across the country (for over two weeks). I've been ordering from many other stores and I have not had this experience until now. I've disputed the claim with my card provider since I figured this company wouldn't give me a refund for the colossal headache it's been to try and get a hold of my package. I never even write reviews but this was such poor customer service that I wanted to spare someone else from wasting their money. I do not recommend buying from here.

21 de julio de 2020
Opinión espontánea
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Respuesta de Femnilondon

Hi Maryam,
I'm very sorry to hear that you have not received your parcel yet. I have just checked your tracking and i can see that your item has now arrived into the US network - at 10:00 am on July 15, 2020 in BLOOMINGTON, CA 92316 - this should be sorted at the last facility very soon for the final leg of the delivery.


But please know that every feedback matters to us. We aim to ensure every customer receives the best possible service. We’d love to make this up to you.

Please email our support team and we'll make sure to get this sorted for you, we’ll do everything we can to address the matter and to make sure your parcel is delivered to you as soon as possible!


Kind Regards,

Sam
Femni London

Valorada con 1 estrellas sobre 5

China distribution not London!!!

I couldnt care less how wonderful the product may turn out to be, when it finally arrives...fact is, here we have an operator masquerading as a London-based company...and telling customers that UK orders take 1-2 weeks for delivery, only for you to later discover they are shipping your bag from China! I ordered one in good time (end of June) for it to arrive for my daughter’s birthday on July 14th. Not only has it not arrived (i’m writing this on her birthday), but the tracking information (I paid extra for tracked delivery) is next to useless. Its said the same thing now for several days. It implies the item is now in UK and in the hands of Royal Mail, but the new tracking number it notifies to you isnt even recognised by Royal Mail tracker. Femni London is guilty of misleading customers and failing to tell them ahead of ordering that their bags are shipped from China. Disgraceful - avoid this company folks!

14 de julio de 2020
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Respuesta de Femnilondon

Hi,
I'm very sorry that you have not received your order yet. I can see that your item is now been expected by Royal Mail and this will only show up on their system once this arrives and is scanned through the network.

We do mention in our FAQ page and Shipping Policy that not all products will be shipped from our UK warehouse. UK delivery is around 1-2 weeks, We would like to thank you for your patience during COVID-19 as shipping and processing times are slightly delayed. Please don’t worry, your package is in safe hands and we’ll try to get it to you as fast as we possibly can.

But please know that every feedback matters to us. We aim to ensure every customer receives the best possible service. We’d love to make this up to you.

Please email our support team and we'll make sure to get this sorted for you, we’ll do everything we can to address the matter and to make sure your parcel is delivered to you as soon as possible!


Kind Regards,

Sam
Femni London

Valorada con 5 estrellas sobre 5

Bag took around 3 weeks to arrive

Bag took around 3 weeks to arrive, but it’s so beautiful, I can’t wait to show it off to the girls, I am so so in love, great quality to

12 de julio de 2020
Opinión espontánea
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Respuesta de Femnilondon

Hi Jordan,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience. We look forward to seeing you again sometime soon!

Kind Regards,

Chris
Femni London

Valorada con 5 estrellas sobre 5

Ordered a bag a few weeks ago and it…

Ordered a bag a few weeks ago and it has arrived in great time considering everything going on. Great customer service and my bag is amazing, I love it. Highly recommend this company.

8 de julio de 2020
Opinión espontánea
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Respuesta de Femnilondon

Hi Jess,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience. We look forward to seeing you again soon!

Kind Regards,

Sam
Femni London

Valorada con 1 estrellas sobre 5

This is the worst online company I have…

This is the worst online company I have dealt with... I purchesed a bag 5months ago from this company (while flights were still avalible as I wanted it to take to Ireland with me) but never arrived!!! Promised me if would arrive every 2 weeks but still never... has also said if it didn't come in 2 weeks would give me a refund and never did!!! I disputed this with the bank and they have lied to the bank and told them my bag has arrived.... not really sure how when I moved out of the country 2 months ago it arrived and there is no one in that house to sign for it!!!

Biggest scam and liers do not buy online from them

7 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I really love my bag and it worth all…

I really love my bag and it worth all money!

4 de julio de 2020
Opinión espontánea
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Respuesta de Femnilondon

Hi Tia,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience. We look forward to seeing you again soon!

Kind Regards,

Chris
Femni London

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