Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had our kitchen refitted very recently by Matt and he went above and beyond to make sure my kitchen was exactly how I wanted it, he was really polite and lovely and made sure I was happy with every... Ver más

Valorada con 5 estrellas sobre 5

James W, fitted out our bathroom in record time, 2 days working non stop to get it done for us. And what a lovely guy, polite, clean and tidy, happy, and appreciates the local visiting cat ( always a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The tree team were very kind and easy to chat to if questions needed asking, their work was quick and precise regardless of the freezing weather and rainy skys. They worked efficiently as a team and w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Matthew completed a kitchen refit for me. He was polite, professional and diligent in all tasks. I would thoroughly recommend him and his colleagues for an excellent job.

Información sobre la empresa

  1. Asociación de viviendas

Escrito por la empresa

We provide homes and create sustainable communities. The work we do matters because the lives we help matter. Our customers are at the heart of everything we do. We’re here to help when we’re needed most. We trust our people to do the right thing, to create meaningful change, where all homes are safe, and affordable, and local people feel proud of where they live. And as a subsidiary of Bromford Flagship LiveWest, we don’t just want to make a difference to our customers and their communities – we want to solve the housing crisis too.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

616 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 92% de las opiniones negativas

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4,6

Todas las opiniones

(616)

163 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

We had our kitchen refitted very…

We had our kitchen refitted very recently by Matt and he went above and beyond to make sure my kitchen was exactly how I wanted it, he was really polite and lovely and made sure I was happy with everything at every step. Chris plastered and done a lovely job and all our electrics were done by Matt & Izzy who again went above and beyond for me and left everything extremely neat and tidy. The whole team were amazing and done everything very fast and efficiently. So over the moon with my kitchen and the service I received, thank you.

3 de noviembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kitchen refit

Matthew completed a kitchen refit for me.
He was polite, professional and diligent in all tasks.
I would thoroughly recommend him and his colleagues for an excellent job.

21 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I found that Ryan Baldwin was polite…

I found that Ryan Baldwin was polite and friendly staff to flagship also very good in the work he does

2 de noviembre de 2026
Opinión espontánea
Logotipo de Flagship Group

Respuesta de Flagship Group

Hi Wendy,
Thank you for taking the time to leave a positive review.
We are delighted to hear how Ryan worked in a polite and friendly way and left you pleased with the work carried out.
We will pass on your kind feedback.
Kind regards,
Sophie

Valorada con 5 estrellas sobre 5

Tayla-Jayne was all round great

Tayla-Jayne was all round great, she was able to help with any problems I had reported. Very friendly and accommodating!

30 de octubre de 2026
Opinión espontánea
Logotipo de Flagship Group

Respuesta de Flagship Group

Hi Eve,
Thank you for the 5* review.
We are pleased to hear how Tayla-Jane helped with any problems you had and worked in a friendly and accommodating manner.
Kind regards,
Sophie

Valorada con 5 estrellas sobre 5

Jack F was hard working

Jack F was hard working, done an excellent job, always carried out what he said, I absolutely love my bathroom, thankyou so much

20 de octubre de 2026
Opinión espontánea
Logotipo de Flagship Group

Respuesta de Flagship Group

Hi Rochelle,
Thank you for this positive review.
We're delighted to hear that the Jack F was hard working and did what he said he would.
We are thrilled to hear that you love your new bathroom!
Kind regards,
Sophie

Valorada con 5 estrellas sobre 5

James W

James W, fitted out our bathroom in record time, 2 days working non stop to get it done for us. And what a lovely guy, polite, clean and tidy, happy, and appreciates the local visiting cat ( always a good sign) . Can't fault his work, looks amazing.

22 de octubre de 2026
Opinión espontánea
Logotipo de Flagship Group

Respuesta de Flagship Group

Hi Marisa,
Thank you for taking the time to leave a 5* review.
It's great to hear that James W was polite, clean and tidy.
We aim to deliver this positive service to all of our customers, and will pass on your kind words to the operative.
Kind regards,
Sophie

Valorada con 5 estrellas sobre 5

Tree team excellence

The tree team were very kind and easy to chat to if questions needed asking, their work was quick and precise regardless of the freezing weather and rainy skys. They worked efficiently as a team and would reccommend them to anyone. 10/10 would happily see them again.

22 de octubre de 2026
Opinión espontánea
Logotipo de Flagship Group

Respuesta de Flagship Group

Hi Danielle,
Thank you for taking the time to leave a 5* review.
We are pleased to hear how the tree team worked quickly and were approachable whilst at your home.
We will pass on your kind words to the team who attended.
Kind regards,
Sophie

Valorada con 5 estrellas sobre 5

Hedge removal and cutting at no 20 we…

Hedge removal and cutting at no 20 we are no 21 private house paul shay stef and glyn arb team were very professional and made sure nothing came onto our carport or sheds nor any damage to our fence cleared up when finished very friendly work team

19 de octubre de 2026
Opinión espontánea
Logotipo de Flagship Group

Respuesta de Flagship Group

Hi Josephine,
Thank you for taking the time to leave such a positive review.
It's great to hear how our operatives did a great job and left you happy with the experience.
We will be sure to pass on your kind words.
Kind regards,
Sophie

Valorada con 4 estrellas sobre 5

Fittingof kitchen .Although it seemed a long process the…

Although it seemed a long process the finished kitchen is good and thankyou to all the workmen involved especially a man called Ian who went over and above to ensure I was happy with the end result thankyou

14 de agosto de 2026
Opinión espontánea
Logotipo de Flagship Group

Respuesta de Flagship Group

Hi Loretta,
Thank you for your positive review.
We appreciate your feedback and are pleased to hear that the workmen who attended completed the work to a satisfactory standard.
Kind regards,
Sophie

Valorada con 5 estrellas sobre 5

Had a new kitchen fitted and Jason the…

Had a new kitchen fitted and Jason the plasterer and Pete the kitchen fitter and Jamie and Tim the Electrician were great and done an excellent job well done Lads and thank you.

15 de octubre de 2026
Opinión espontánea
Logotipo de Flagship Group

Respuesta de Flagship Group

Hi Mel,
Thank you for taking the time to leave such a positive review.
We are pleased to hear how each operative that attended your home worked cohesively to do an excellent job for you.
Kind regards,
Sophie

Valorada con 5 estrellas sobre 5

My facias had 2 holes in and the wood…

My facias had 2 holes in and the wood was rotting , connor the carpenter came and made good repair replacing the wood on both areas he also painted the repairs and left the areas tidy , he was friendly and polite , i was really happy with the end result

16 de octubre de 2026
Opinión espontánea
Logotipo de Flagship Group

Respuesta de Flagship Group

Hi Wendy,
Thank you for the 5* review.
We are pleased to hear that Connor completed your repair to a satisfactory standard and that you were left happy with the end result.
We will pass on your kind words.
Kind regards,
Sophie

Valorada con 1 estrellas sobre 5

Why is it on here they never put the…

Why is it on here they never put the bad reviews .only the good ones. I will never give I will never forgive flags a person whether treated me and he suffer county council which I've been here eight months in this horrible flat my bullet my mobility very good because my heart condition I've only been there about five times and eight months. Moving hair was supposed to be a new start for me after my heart sack that's been a nightmare and thanks to flagship house and and the managers. I wouldn't help me move to a downstairs place because my heart condition I've had to put up living here not going out I got wait till march for a bit to move again I'm going to move back to mid Suffolk so I'd never had all this trouble when I lived in mid Suffolk council out so much better I've been an eight months or the trouble I have to go online and go do all my house and benefit. East Suffolk council. Now I got to do it all again. how they can get away with treating a person like they have me. its a wast of time been trying to get help from you for 8 months you did not help me then when you come to mine so no pint

16 de octubre de 2026
Opinión espontánea
Logotipo de Flagship Group

Respuesta de Flagship Group

Hi Tony,
Thank you for your further feedback, we really sorry to hear that this was your experience.
We understand your frustration, we do genuinely want to support you, and it’s important to us that we get this right.
Please respond to our direct message to allow us to locate your account and help with your concerns.
Kind regards,
Sophie

Valorada con 5 estrellas sobre 5

Garry, painter

Garry has been here to paint our kitchen walls and ceiling today.

Friendly, professional & conscientious / respectful of our home.

Highly recommend Garry as a painter for Flagship.

15 de octubre de 2026
Opinión espontánea
Logotipo de Flagship Group

Respuesta de Flagship Group

Hi Rachel,
Thank you for taking the time to leave a review.
It's great to hear how Garry was friendly, professional and respectful in your home.
We will pass on your kind feedback.
Kind regards,
Sophie

Valorada con 5 estrellas sobre 5

Kitchen refit.

This review is for Stuart who fitted the kitchen and Tim and Jamie the electricians.
Stuart was brilliant ! Very professional,
Did a great job with good communication at all times.
Tim and Jamie were only here for a short time but again very professional.
Thank you
Sue and Michael

7 de octubre de 2026
Opinión espontánea
Logotipo de Flagship Group

Respuesta de Flagship Group

Hi Susan,
Thank you for taking the time to leave such positive feedback.
It is important to us that all customers receive '5 star' service and we are pleased to hear how all our different teams managed to achieve this.
We will pass on your kind words to the teams that attended.
Kind regards,
Sophie

Valorada con 5 estrellas sobre 5

Darren came to my home in Lowestoft to…

Darren came to my home in Lowestoft to carry out a repair. He is a great asset to flagship. Very kind,caring and friendly. 5 star service

14 de octubre de 2026
Opinión espontánea
Logotipo de Flagship Group

Respuesta de Flagship Group

Hi Charlotte,
Thank you for taking the time to leave a 5* review.
It's great to hear that Darren was kind, caring and friendly.
We aim to deliver this positive service to all of our customers, and will pass on your kind words to the operative.
Kind regards,
Sophie

Valorada con 5 estrellas sobre 5

Dan did a brilliant job with our…

Dan did a brilliant job with our bathroom. He was very tidy and quick with the work and also the rubbish. Very happy

13 de octubre de 2026
Opinión espontánea
Logotipo de Flagship Group

Respuesta de Flagship Group

Hi Julieann,
Thank you for the 5* review.
We are pleased to hear how Dan worked quickly and in a tidy manner, ensuring there was no rubbish left for you to remove.
Kind regards,
Sophie

Valorada con 5 estrellas sobre 5

Have just had a kitchen replacement…

Have just had a kitchen replacement done by Piotr and Troy have done an amazing job super tradesmen super work very tidy even in a mess lol and very friendly and helpfull

28 de septiembre de 2026
Opinión espontánea
Logotipo de Flagship Group

Respuesta de Flagship Group

Hi Julie,
Thank you for taking the time to leave such a positive review.
It's great to hear how Piotr and Troy worked in a tidy and helpful way, and, that you are happy with your new kitchen!
Kind regards,
Sophie

Valorada con 5 estrellas sobre 5

Had a gentleman called Wayne came to…

Had a gentleman called Wayne came to give me a new kitchen he was absolutely fantastic kept me informed what would be happening through all stages of the work he was very conscientious with his work and his attention to detail was unbelievable also cleaned up so well i didn't have to do anything to start using my new kitchen 100% happy thanks Wayne

10 de septiembre de 2026
Opinión espontánea
Logotipo de Flagship Group

Respuesta de Flagship Group

Hi Brian,
Thank you for taking the time to leave a review.
It's great to hear how Wayne kept you updated on the progress of your new kitchen and left you ready to enjoy the new space.
We will pass on your kind feedback.
Kind regards,
Sophie

Valorada con 5 estrellas sobre 5

Treemendous job.

A tree on the fence line needed to be removed before a new fence could be put in place. Flagship assessed the situation then had Stef and Pete come and take down the tree. They were friendly, very tidy, and professional at their work. The tall tree was cut down to ground level, all branches and trunk taken away, ant the garden left so tidy you wouln't know it had happened. Thank you chaps and thank you Flagship...most impressive.

21 de septiembre de 2026
Opinión espontánea
Logotipo de Flagship Group

Respuesta de Flagship Group

Hi Harold,
Thank you for this positive review.
We're delighted to hear that the team were tidy, friendly, and professional throughout their 'treemendous' work!
Kind regards,
Sophie

Valorada con 5 estrellas sobre 5

Àŕroñ I am very pleased with all the…

Àŕroñ I am very pleased with all the work that has been done, he was a very polite young man and I'd be very pleased to have him back.

7 de octubre de 2026
Opinión espontánea
Logotipo de Flagship Group

Respuesta de Flagship Group

Hi Martin,
Thank you for taking the time to leave a 5* review.
It's great to hear that our operative who attended your home was polite and left you happy with the service received.
Kind regards,
Sophie

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