Terrible customer service. Unclear returns process. Wouldn’t accept a return a few days late. Lack of after sale support
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I’d been messed around by another supplier who claimed they had this product in stock but in actual fact found out they didn’t, only one week after I had ordered. This left me in a desperate situation... Ver más
La empresa ha respondido
We contacted Floorscan to look at the possibility of improving the sound proofing the walls in our apartment. We have lift shaft and motor room next to our apartment. Chris Trafford from Floorscan... Ver más
An enthusiastic team from whom I received prompt, no obligation advice on my noise issues. Upon providing me with options I instructed works to be carried out on my property with outstanding results.... Ver más
Información sobre la empresa
- Asesor acústico
- Tienda de materiales para la construcción
- Tienda de materiales aislantes
- Proveedor de material aislante
Escrito por la empresa
Floorscan provide the one stop shop for all your soundproofing needs.
Información de contacto
Suite 22, Foundry House, Waterside Lane, WA8 8GT, Widnes, Reino Unido
- 0151 933 0939
- info@floorscan.co.uk
- www.floorscan.co.uk
4,1
Muy bueno
140 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Thank you for great service adi provided
Thank you for great service provided
15 de septiembre de 2022
A great product
A great product. Once laid, even though it was only 3mm thick you could hear the difference straight away.
Great product, great service.
29 de agosto de 2022
Spot on
Spot on. Efficient, helpful and friendly across the board. From sales through to the lads in the warehouse where I picked up the materials.
8 de agosto de 2022
Loftboards from floorscan
Nice strong boarding totally soundproofed the room, warmed the room up considerably. Would recommend again.
5 de agosto de 2022
Fantastic quick and great service and…
Fantastic quick and great service and communication with the best price’s around.
The only negative was the driver of the delivery company used refused to assist with the unloading I had to get on the lorry to pass the items down of the lorry.
16 de julio de 2022
Quick delivery which is important to us…
Quick delivery which is important to us builders.
11 de julio de 2022
Thank you very much
Thank you very much! Good products, speedy delivery!! Thank you so much!
9 de julio de 2022
Opinión espontánea
All Ok
All Ok. Site easy to navigate. 1 material req. not in stock but replaced without increase in cost. Conflicting messages about delivery/postponement, but all arrived in the end in good time to IoW, so ok
25 de junio de 2022
Excellent service!
26 de mayo de 2022
I enquired to purchase acoustic…
I enquired to purchase acoustic underlay through a few companies, Floorscan were the best price and the communication was excellent from start to finish, highly recommend them. Amir
25 de mayo de 2022
Very good service and all on time.👍🏼
18 de mayo de 2022
Brilliant quick service
12 de mayo de 2022
Excellent service
12 de mayo de 2022
Respuesta de Floorscan Acoustics Ltd
Hi Maxim,
Following on from our conversation yesterday we are happy to assist with solving the issue. As discussed, showing on our system the product you ordered online was the product you received, although from our conversation I now understand this was not the product you intended to order.
We have taken on your feedback and always try our best to show clarity and the subtle differences between some of our products.
As you can tell by our other reviews this is not a regular occurrence.
Respuesta de Floorscan Acoustics Ltd
Hello,
Thanks for your review. Apologies that you were not happy regarding the delivery. If you would like to get in contact with the office and let us know what the issues were we can see what we can do. We are glad you were happy with the price and product.
Thanks
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.