Terrible customer service. Unclear returns process. Wouldn’t accept a return a few days late. Lack of after sale support
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Consulta las opiniones de los clientes
I’d been messed around by another supplier who claimed they had this product in stock but in actual fact found out they didn’t, only one week after I had ordered. This left me in a desperate situation... Ver más
La empresa ha respondido
We contacted Floorscan to look at the possibility of improving the sound proofing the walls in our apartment. We have lift shaft and motor room next to our apartment. Chris Trafford from Floorscan... Ver más
An enthusiastic team from whom I received prompt, no obligation advice on my noise issues. Upon providing me with options I instructed works to be carried out on my property with outstanding results.... Ver más
Información sobre la empresa
- Asesor acústico
- Tienda de materiales para la construcción
- Tienda de materiales aislantes
- Proveedor de material aislante
Escrito por la empresa
Floorscan provide the one stop shop for all your soundproofing needs.
Información de contacto
Suite 22, Foundry House, Waterside Lane, WA8 8GT, Widnes, Reino Unido
- 0151 933 0939
- info@floorscan.co.uk
- www.floorscan.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good products and delivery happened as…
Good products and delivery happened as promised!

Respuesta de Floorscan Acoustics Ltd
As good as it gets
Great website, informative and friendly on the phone. Couldn't ask for more, a very well run company.

Respuesta de Floorscan Acoustics Ltd
Mixed review
Good service from ordering to deliver
Quality of flooring not the best. Not all uniform in sizes

Respuesta de Floorscan Acoustics Ltd
In stock! And Next day delivery
I’d been messed around by another supplier who claimed they had this product in stock but in actual fact found out they didn’t, only one week after I had ordered. This left me in a desperate situation. Floorscan had this product in stock as advertised and delivered to me next day as promised, with 2 hour slot provided by delivery company. Would highly recommend for transparent transaction and delivery as promised. Thank you

Respuesta de Floorscan Acoustics Ltd
Honestly they have a great customer…
Honestly they have a great customer service and when called to discuss about my order they have sort out everything for me right away and got the products in time for my project.
Thanks
Vas
Delivered quickly and in good condition
Delivered quickly and in good condition to the premises.
They do what they say they will do
Easy to use website, fast dispatch and delivered when they said they would
Firstly I thank you to Simon who given…
Firstly I thank you to Simon who given his expert advise and we overcome the problem of sound testing and most importantly all the materials were supplied by Riley it was great service from start to end one of best company to deal with ref to buying any kind of acoustics materials
Thank so much for help .
Great buying experience
Easy to buy followed delivery instructions set by myself defo buy again
Great company great products
Great company great products fantastic advice and expertise along with aftercare. The guys at floors can have been a huge help and the wall soundproofing I fitted with their advice is doing a great job against a noise issue that was making me ill.
Excellent service,great products and a…
Excellent service,great products and a very good customer service.
Products arrived very quickly 5 star
Company
Very good service and very fast
Very good service and very fast
Great to do business with
Thank you

Respuesta de Floorscan Acoustics Ltd
Boards Arrived Damaged, Company didn't care
The boards arrived damaged over half had the tongue and groove sections broken and chipped off. Reported to the company as they aren't cheap items and got a shrug of the shoulders response. They were clearly damaged in transit so I would have thought a token gesture of refunding the large carriage cost would have been the minimum offered, but nothing. I am now having to make do and mend something that I paid full retail for. If I wanted the equivalent of second hand boards, I would have bought second hand boards.

Respuesta de Floorscan Acoustics Ltd
Riley and Simon where very helpful…
Riley and Simon where very helpful knowledgable and efficient.
Very positive Experience
Ordered sound proofing M20 sheets and acoustic plasterboard to soundproof adjoining wall. Arrived next day as advertised. Had to collect a few more. Staff member very friendly and very helpful.
Quality product
Quality product , happy with our hush accoustic floorboards.
delivery driver very considerate too
Great service and product with good…
Great service and product with good advice on use of correct product in
Would have been pretty helpful to know…
Would have been pretty helpful to know you only do kerbside delivery rather than to the door.Would have gone elsewhere had I known

Respuesta de Floorscan Acoustics Ltd
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