Ford Insure Opiniones 

1835
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very easy to get a Defacto 4* car insurance. Website is very clear and smooth to get through various steps. Online account access for documents is straightforward. While most big companies annoyingly... Ver más

Valorada con 5 estrellas sobre 5

I’ve recently been having car troubles and sorting things out with insurance companies are usually such a hassle, but over the last week I’ve had such a good experience with Ford Insure, every advis... Ver más

Valorada con 5 estrellas sobre 5

Great service been aloyal customer for a few years , and can not fault the service sales great and all ways comes with wonderful help and advice. Fords a great company along with there cars, sales s... Ver más

Valorada con 5 estrellas sobre 5

Fords are my favourite cars. I am a loyal Ford driver. I decided to go for the Puma Gen e as paying for petrol was getting too much. I went to lookers in Chelmsford, Andrew was friendly, knowledgeable... Ver más

Información sobre la empresa

  1. Aseguradora
  2. también en la categoría
  3. Agencia de seguros de automóviles
  4. Compañía de seguros

Escrito por la empresa

Great cover to get you on the road. Our cars feature many advanced systems and components, all built with pride, passion and expertise. The same applies to the expert care and cover that comes with Ford Insure comprehensive car insurance.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1835)

131 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I had to find car insurance very…

I had to find car insurance very quickly, due to my agent letting me down. As I’ve used Ford insure when buying a new car, I went straight to them. Everything was very easy.
The only thing that let it down was waiting to hear it had all gone through. I had to ring as it didn’t come back to tell me all had gone though. But all was fine, the person I spoke to apologized.

19 de febrero de 2026
Valorada con 5 estrellas sobre 5

Friendly colleague

Friendly colleague, happy to repeat or further explain/clarify elements of policy.
New to Ford insurance and will definitely be recommending to others.
Thank you for making it all so simple.

8 de febrero de 2026
Valorada con 1 estrellas sobre 5

Honestly I wouldn’t even give them a…

Honestly I wouldn’t even give them a star but I had to for the sake of this review. Absolutely shocking do not go for this insurance company. This isn’t even myself I’m complaining about my girlfriend got into an accident and they wrote off her car. First of all didn’t even notify her that her car was wrote off, my girlfriend followed up with the garage. Therefore meaning she wouldn’t have been insured to drive with no notification whatsoever. And also was told on the phone that they were gonna hold the money until she bought a car which isn’t even legal. And was on the phone for 2 hours, and ended up speaking to the same person we started with. Still a going issue. Joke of a company.

26 de enero de 2026
Opinión espontánea
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Respuesta de Ford Insure

Hello Jay,

Thank you for taking the time to share your review. I’m truly sorry to hear about the communication issues and the delays in issuing payment for the vehicle valuation. I can only imagine how frustrating and upsetting this experience has been for you both.

Please could your girlfriend email her full name and policy number to the address below? Once we receive her details directly, we’ll arrange for the claims team to contact her as soon as possible. We will also ensure that a formal complaint is raised so this can be reviewed properly.

Thank you,
Rach

ReviewFeedbackSupport@admiralgroup.co.uk

Valorada con 3 estrellas sobre 5

The member of staff was very helpful…

The member of staff was very helpful and kind but it took 90min to do such a simple thing of insuring my car due the red tape attached in using IT at every level.

I neary did not have my car insured due to direful way of

14 de enero de 2026
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Respuesta de Ford Insure

Hi Phil

We appreciate your feedback and are sorry the car insurance process took longer than expected due to IT challenges. We're glad the staff member was helpful. We are always looking at ways to improve.

Thanks
Jo

Valorada con 1 estrellas sobre 5

Customer Service Chat is Useless

We just spent an hour on a chat via the Ford Insure website with one simple question. None of the 4 operatives could answer as they were not Ford Insurance operatives?!! Sort out the Customer Service - it's ridiculous that I am told to my question " I would like an answer to the following please - I have recently got a new Ford Puma on A Personal Contract Hire agreement. If my vehicle should be written off within the first year, would my insurance replace the vehicle with another brand new vehicle, although I am not the registered keeper due to it being Ford personal contract hire ?

Answer - 'generally, yes'. That's not good enough! Could not give a real answer.

6 de enero de 2026
Opinión espontánea
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Respuesta de Ford Insure

Hi

We appreciate you bringing this to our attention. We're sorry you spent so much time seeking a clear answer regarding replacement vehicle coverage under your personal contract hire agreement. The level of support you received is not the standard we aim for. Please email us your details via ReviewFeedbackSupport@admiralgroup.co.uk so we can assist you further.

Thanks
Jo

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