Ford Insure Opiniones 

1835
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very easy to get a Defacto 4* car insurance. Website is very clear and smooth to get through various steps. Online account access for documents is straightforward. While most big companies annoyingly... Ver más

Valorada con 5 estrellas sobre 5

I’ve recently been having car troubles and sorting things out with insurance companies are usually such a hassle, but over the last week I’ve had such a good experience with Ford Insure, every advis... Ver más

Valorada con 5 estrellas sobre 5

Great service been aloyal customer for a few years , and can not fault the service sales great and all ways comes with wonderful help and advice. Fords a great company along with there cars, sales s... Ver más

Valorada con 5 estrellas sobre 5

Fords are my favourite cars. I am a loyal Ford driver. I decided to go for the Puma Gen e as paying for petrol was getting too much. I went to lookers in Chelmsford, Andrew was friendly, knowledgeable... Ver más

Información sobre la empresa

  1. Aseguradora
  2. también en la categoría
  3. Agencia de seguros de automóviles
  4. Compañía de seguros

Escrito por la empresa

Great cover to get you on the road. Our cars feature many advanced systems and components, all built with pride, passion and expertise. The same applies to the expert care and cover that comes with Ford Insure comprehensive car insurance.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1835)

131 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

My renewal premium has increased every…

My renewal premium has increased every single year despite no change in my circumstances.

Same car. Same address. Same mileage. 4 years No Claims Bonus.
Only claim on the policy was a non-fault windscreen claim, which does not affect NCB.

Last year’s premium: £1,557
This year’s renewal offer: £1,894

That’s an increase of over £330 for no increased risk.

When challenged, the insurer hid behind generic explanations and claimed this was the best possible price, reducing it by only £70, which is frankly insulting. No real justification was provided for the repeated year-on-year increases other than “pricing models”.

This feels like nothing more than loyalty penalty pricing dressed up as compliance. If this is how existing customers are treated, I’d strongly recommend shopping elsewhere.

I will not be renewing.

Stacey Last you are robbing people blind.. should be ashamed of yourself.

1 de enero de 2026
Opinión espontánea
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Respuesta de Ford Insure

Hello George.
Thank you for sharing your feedback with us.

We completely understand how frustrating it can feel to see your renewal premium increase despite no changes in your circumstances. We appreciate your loyalty over the years and regret that this experience has left you disappointed.

Insurance pricing can be influenced by a range of factors, including driving history, the type of car on cover, and overall claim history. These details help us assess the policy and make sure we can provide the best coverage and service possible. We can appreciate that you've not changed anything, however it is highly likely that many of our rates have changed, as we regularly update our rates in line with our most up to date claims statistics. This means that we are rating differently on your details this year.

If you would like further assistance, please send your full name, policy number and contact number to FordFeedbackSupport@admiralgroup.co.uk and we will get a member of the relevant team to contact you.

Thanks,
Courtney.

Valorada con 5 estrellas sobre 5

Great price

No long waiting time and easy to get the information required. Manufacturer added options at time of build is included. Aftermarket PPF is accepted also.

30 de diciembre de 2025
Valorada con 1 estrellas sobre 5

Negative Experience

The lady I spoke with was ok until I told her that I was cancelling my policy and objected to paying approximately £90 cancellation charge. I know Insurers are in business to make money but I don’t understand why I’m being penalised for no longer having a car. Funny how attitudes change from positive, when taking out a policy, to negative when cancelling. Perhaps, like Ford, I should also charge an admin fee, given the time it has taken me to deal with this matter, whilst recovering from surgery.

16 de diciembre de 2025
Opinión espontánea
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Respuesta de Ford Insure

Hi Helena

We appreciate your feedback and we're sorry to hear about your cancellation experience. We acknowledge your frustration with the cancellation fee and the change in demeanour. Fees are common for most insurers and we regularly review them to make sure they are fair. They cover administration costs and a list of our fees can be found in the policy documents you received at the start of your policy and at renewal. You can read more about our fees here:
www.fordinsure.co.uk/charges-and-fees

Thanks
Jo

Valorada con 5 estrellas sobre 5

I was very pleased with the way Olivia…

I was very pleased with the way Olivia handled our problem. She was very compassionate with me when I explained my husband had had a stroke and would not be able to drive again. She sorted a policy out for me which I was very pleased with.

27 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Fantastic service

I had the pleasure of dealing with Steven Nurse from Evans Halshaw in Ashton.
He explained everything to me and went through every little detail from start to finish. He was not the usual pushy sales person that just wants a sale. He was genuine and did not rush you at all. I would definitely go back. Thanks Steven 10 out of 10

4 de diciembre de 2025
Valorada con 5 estrellas sobre 5

The lady I spoke to that helped me with…

The lady I spoke to that helped me with my insurance was so lovely and helpful. Me being a female who’s only just got her license and first time for everything asking such questions; the woman wasn’t judgmental but helped me very much answering anything I had asked. Would definitely recommend due to having such a good experience!

4 de diciembre de 2025

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