Fragrance Deliver SA Opiniones 

232
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

If you make an order, your delivery will be fulfilled. The business does deliver quickly and they respond to their whatsapp. Make sure you know what you are buying. That is to say, branded vs... Ver más

Valorada con 5 estrellas sobre 5

Excellent service from placing an order, to receiving the delivery on time. And receiving exactly what you ordered made my 2025. Thank you for always giving an excellent service

Valorada con 3 estrellas sobre 5

Delivery is excellent bt m jst worried bout the Quality of the sneakers,the boxes as I know it's must have comes with Der size of sneakers & the badge/Barcode.Clealry looking @ Dez sneaker I got the f... Ver más

Valorada con 5 estrellas sobre 5

Recently I purchased 3 fragrances, Hugo Boss, Jimmy Choo and Marc Jacobs Mini Gift set from Fragrance Deliver SA. It was delivered on time as promised, I was pleasantly surprised. If you want to surpr... Ver más

Información sobre la empresa

  1. Proveedor de cosméticos y perfumes

Escrito por la empresa

Authentic and original factory reject male and female fragrances in their original packaging.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

232 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(232)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

First time buyer

It was my first time purchasing on the site and I'm quite impressed. Delivery time was kept and communication was in check. I'm definitely going to buy again.

3 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Received my refund amount

I had cancelled my order and received a cancellation confirmation from fragrance deliver. I wrote to them and contacted them on WhatsApp. They refunded my amount after 2 weeks.
I didn’t use the product so can’t comment on that but the business seems genuine since they have returned my money.

30 de septiembre de 2022
Valorada con 1 estrellas sobre 5

Item out of stock

I did not receive delivery due to order being out of stock... I'm still awaiting refund and fr fragrance to cancel my payflex payment plan on their side

Regards
Faith

5 de octubre de 2022
Valorada con 1 estrellas sobre 5

Fake perfumes, fake reviews

The positive reviews on Trustpilot and on their website are as fake as the perfumes they claim are 'parallel imports'. Note that all the positive reviewers have only ever left one review - that for Fragrance Deliver SA.
Their perfumes are cheap and nasty knock-offs in cheap and nasty packaging.
Their refund/return policy is ludicrous - it requires fragrances to be unopened (how can one ascertain whether the fragrance is genuine or not without opening?); they reserve the right to approve or reject a refund; and they will charge a handling fee of R120 plus courier fees (by which time I may as well have spent the money purchasing a genuine product from a reputable store).
When I said I would expose them on social media, I was accused of blackmail and being unprofessional.
Don't waste your money.

Update: 14 October 2022
In their response, Fragrance Deliver SA claim to have 'collected and sorted me out'. They neither collected, nor sorted me out, they kept denying any responsibility whatsoever.
I am not 'bad-mouthing' their business (nor 'savataging' it - whatever 'savataging' is). I am merely stating an unassailable fact - that their products are not genuine parallel imports, but shabby knock-offs.
And I am not alone in my experience, if one reads numerous other reviews...

11 de octubre de 2021
Opinión espontánea
Logotipo de Fragrance Deliver SA

Respuesta de Fragrance Deliver SA

Hi Yvonne - you have been savataging our business for over a year, as you bought in 2021 - we note you were not happy with your purchase and i beleive we collected it and sorted you out! we reserve our rights and it is not acceptable to bad mouth businesses over a year later with incorrect filth. if you carry on doing so, we will reserve our rights in this situation.

Valorada con 5 estrellas sobre 5

Timeous delivery

Timeous delivery.

Great service with good communication.

Very happy with the product.

Love it, love it, love it.

4 de octubre de 2022
Valorada con 5 estrellas sobre 5

Package is 5STAR+

We started on the wrong foot with the support team but I am shy to say the package shut me up. It is amazing. It is far too more than what I expected at the price I paid. I cannot set my eyes off the items on your website looking for other gem. I am recommending these guys but they still need to work on their communication service.

6 de octubre de 2022
Valorada con 5 estrellas sobre 5

Assume Service

I never order any or made used of ur services. But after my last order, me will never buy any Fragrance from anyone else. You have a lifetime customer. Thnx for a great service.

3 de octubre de 2022
Valorada con 1 estrellas sobre 5

After paying for my order i received an…

After paying for my order i received an email assuring me that there will be an email from the courier for delivery yet nothing is forthcoming after 9 days. i have tried to call Fragrance Delivery SA for a tracking number so that i could liaise with the courier company but the phone is not answered. In addition, i personally went to the local courier for assistance but my order is not there

6 de octubre de 2022
Logotipo de Fragrance Deliver SA

Respuesta de Fragrance Deliver SA

hello Anthony! we offer our clients two whatsapp support lines and multiple email address support. Please could you email us , and send us your order number so we may investigate with our courier partners.

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