Collegia FreePayroll Opiniones 

178
TrustScore: 5 sobre 5

4,9

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Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Elis was a great help today. Ive always found all the advisors very prompt in answering, succinct in their reponses and never cut you off if youre delayed because of the phone ringing or other distr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really great payroll system coupled with a great workplace pension scheme. Good AI support via chat with even better, and very swift, human support if you have any problems (kudos Cristine!) Fanta... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve been using Collegia FreePayroll for my small business, and the experience has been outstanding. Whenever I ran into issues (e.g. during the December‑January payroll cycle), the support team res... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I just wanted to share how impressed I’ve been with Collegia. I was initially a little anxious about transferring five businesses across, but the software made the whole process really straightfor... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de nóminas

Escrito por la empresa

Collegia FreePayroll: a free, cloud-based payroll software that is easy to use and leverages ChatGPT to support customers in over 100 languages. Effortlessly handle payroll, pensions Auto Enrolment, HMRC tax reporting, and more. Run Payroll, submit FPS and EPS, close periods, and track all Auto Enrolment tasks with our feature-rich platform. Simplify your payroll process with FreePayroll today - FOR FREE regardless of the number of payslips. The digital and free HMRC-recognised payroll software of the UK!


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

178 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(178)

99 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Had a recent issue with the pension

Had a recent issue with the pension. Contacted chat and within minutes my problem was solved. Overall very easy system to work with. Recommend it for any company running payroll.

28 de enero de 2026
Opinión espontánea
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Respuesta de Collegia FreePayroll

Hi Mr Krzysztof Lenga,

Thank you so much for your kind words. Our team is always here to help you! Your recommendation means a lot to us.

Kind regards,

Collegia FreePayroll Team

Valorada con 5 estrellas sobre 5

Response - Help

I’ve been using Collegia FreePayroll for my small business, and the experience has been outstanding. Whenever I ran into issues (e.g. during the December‑January payroll cycle), the support team responded extremely quickly (<1 min). Their replies were clear and easy to follow, providing step‑by‑step instructions that helped me resolve each problem without any hassle.
Highly recommended choice for any micro‑company looking for hassle‑free payroll processing!

26 de enero de 2026
Opinión espontánea
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Respuesta de Collegia FreePayroll

Hello,

Thank you so much for taking the time to share your experience! We’re delighted to hear that Collegia FreePayroll has been a great fit for your business and that our support team was able to assist you quickly and clearly.

We really appreciate your recommendation.

Kind regards,

Collegia FreePayroll Team

Valorada con 5 estrellas sobre 5

great service

20 de enero de 2026
Opinión espontánea
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Respuesta de Collegia FreePayroll

Hello,

Thank you for your kind review. It means a lot to us!

Kind regards,

Collegia FreePayroll Team

Valorada con 5 estrellas sobre 5

Pleased with the service

Pleased with the service, software is easy to use. Payroll and Pension, great. Live chat support - Amazing, Ric has been really helpful

13 de enero de 2026
Opinión espontánea
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Respuesta de Collegia FreePayroll

Hi Vivek,

Thank you so much for your kind review! We are glad our support team could assist you.

Best regards,

Collegia FreePayroll Team

Valorada con 5 estrellas sobre 5

Prompt and professional answer from…

Prompt and professional answer from Customer Service... Thank you Cri for finding the source of problem so fast.

13 de enero de 2026
Opinión espontánea
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Respuesta de Collegia FreePayroll

Hello,

Thank you so much for your kind words. We really appreciate your positive feedback and are glad our support team could assist you.

Best regards,

Collegia FreePayroll Team

Valorada con 5 estrellas sobre 5

I’ve been using this payroll software…

I’ve been using this payroll software for a while now, and it has genuinely made managing payroll so much easier. The system is straightforward, reliable, and packed with features that save me time every month. Even when I’m unsure about something or get stuck, the support team is always there to help.

What really stands out is the staff. Every time I’ve needed assistance, they’ve guided me step by step with patience and clarity. They never make me feel rushed or confused — just supported. It’s rare to find a team that’s this dedicated to making sure you understand what you’re doing and feel confident using the software.

Cri helped me today with pension and staff not working for a week.

Overall, the combination of a great product and exceptional customer service makes this payroll software a pleasure to use. I highly recommend it to anyone looking for a smooth, stress‑free payroll experience.

5 de enero de 2026
Opinión espontánea
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Respuesta de Collegia FreePayroll

Hello Sarita,

Thank you for your wonderful feedback. We’re delighted to hear the software has made payroll easier for you, and we’ll be sure to pass your kind words on to Cri and the team.

Kind regards,

Collegia FreePayroll Team

Valorada con 5 estrellas sobre 5

Brilliant customer service

Brilliant customer service - patient , well informed staff . Highly recommend . Shout out to Cri for helping resolve ,my issue

5 de enero de 2026
Opinión espontánea
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Respuesta de Collegia FreePayroll

Hi Mary,

Thank you so much for your kind words. We really appreciate your positive feedback and are glad our support team could assist you.

Best regards,

Collegia FreePayroll Team

Valorada con 5 estrellas sobre 5

Great service and for free

Great service and for free. Always there customer support to through chatbox.

31 de diciembre de 2025
Opinión espontánea
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Respuesta de Collegia FreePayroll

Hello,

Thank you for taking the time to share your feedback. We’re pleased to know our support team was able to support you.

Kind regards,

Collegia FreePayroll Team

Valorada con 5 estrellas sobre 5

Really intuitive site & great help desk…

Really intuitive site & great help desk which are always active & happy to help with any query.

31 de diciembre de 2025
Opinión espontánea
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Respuesta de Collegia FreePayroll

Hello Greg,

Thank you so much for your kind review. We're happy to hear that our support team was able to help you.

Kind regards,

Collegia FreePayroll Team

Valorada con 5 estrellas sobre 5

Excellent support

Excellent support

30 de diciembre de 2025
Opinión espontánea
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Respuesta de Collegia FreePayroll

Hello,

Thank you so much for your review. It means a lot to us!

Kind regards,

Collegia FreePayroll Team

Valorada con 5 estrellas sobre 5

I was impressed with the Collegia…

I was impressed with the Collegia Payroll from the start as it made things simple for a novice like me. The biggest thing for anyone with no knowledge of payroll software is if you make a mistake where do you find help, well there team was magnificent and had so much patience with their support, I cant recommend them enough.

23 de diciembre de 2025
Opinión espontánea
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Respuesta de Collegia FreePayroll

Hello Ansley,

Thank you so much for your review. We’re really pleased to hear that Collegia FreePayroll made the process simple for you and that our support team was able to help whenever you needed it. We truly appreciate your recommendation.

Kind regards,

Collegia FreePayroll Team

Valorada con 5 estrellas sobre 5

I am really new to all of this and Cri…

I am really new to all of this and Cri was very helpful in talking me through the steps and all my many questions i had regarding payroll and the contributions etc. Helped me clear up my queries. Thank you great service!

18 de diciembre de 2025
Opinión espontánea
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Respuesta de Collegia FreePayroll

Hi Jarred,

Thank you for your lovely feedback! We’re glad to hear that Cri was able to help and make everything clearer for you.

Kind regards,

Collegia FreePayroll Team

Valorada con 5 estrellas sobre 5

they are very helpful

they are very helpful

17 de diciembre de 2025
Opinión espontánea
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Respuesta de Collegia FreePayroll

Hello

Thank you very much for your feedback! We’re pleased to hear that our team was supportive.

Best regards,

Collegia FreePayroll Team

Valorada con 5 estrellas sobre 5

Excellent

Always quick replies on customer support,
easy to use system.

17 de noviembre de 2025
Opinión espontánea
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Respuesta de Collegia FreePayroll

Hi Thomas,

Thank you so much for your review. Our team is always ready to help you!

Best regards,

Collegia FreePayroll Team

Valorada con 5 estrellas sobre 5

I’ve had an exceptional experience with…

I’ve had an exceptional experience with Collegia, thanks to the incredible support from Lisa, Eduardo, and Cri. Each of them went above and beyond to make the entire process smooth, clear, and genuinely enjoyable.

Lisa was wonderfully attentive and consistently proactive, making sure every detail was addressed with care. Eduardo provided insightful guidance and showed a level of professionalism that made me feel fully supported at every step. Cri was patient, friendly, and incredibly effective in resolving questions quickly and thoroughly.

Their combined effort made all the difference. It’s rare to encounter a team so dedicated, responsive, and genuinely committed to helping others succeed. I’m truly grateful for their support and highly recommend Collegia—especially this outstanding trio!

14 de noviembre de 2025
Opinión espontánea
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Respuesta de Collegia FreePayroll

Hi Pat,

Thank you for your wonderful review! We’re thrilled to hear that Lisa, Eduardo, and Cri made your experience smooth and enjoyable. Your recommendation means a lot to us. If you ever need anything else, we’re here to help.

Kind regards,

Collegia FreePayroll Team

Valorada con 5 estrellas sobre 5

Easy to use & great support

Easy to use product and great, responsive customer support

14 de noviembre de 2025
Opinión espontánea
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Respuesta de Collegia FreePayroll

Hi Toby,

Thank you so much for your kind review. We are glad to hear that our team has provided great support.

Best regards,

Collegia FreePayroll Team

Valorada con 5 estrellas sobre 5

Very simple system

Very simple system to use and there always someone there to help with questions

29 de octubre de 2025
Opinión espontánea
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Respuesta de Collegia FreePayroll

Hello,

Thank you so much for your kind review. Our team is always ready to help you!

Best regards,

Collegia FreePayroll Team

Valorada con 5 estrellas sobre 5

Easy onboarding process

Easy onboarding process, helpful live chat if you're new to payroll, and a great interface. Looking forward to using this software each week.

20 de octubre de 2025
Opinión espontánea
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Respuesta de Collegia FreePayroll

Hello Zenith,

Thank you so much for your kind words! We are glad to hear that our team has provided great support.

Best regards,

Collegia FreePayroll Team

Valorada con 5 estrellas sobre 5

Massive thank you to Cri

I want to personally give a massive thank you to Cri - very quick with responses I feel like I am speaking to a real human. They give me genuine responses and actually tried to help exhaust different scenarios and work with me to help on a admin issue. The fact that they said lets jump on a Facetime call next week when my code arrives so we can continue on resolving this is just very kind and the support i need. I've felt very supported and not anxious anymore

1 de octubre de 2025
Opinión espontánea
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Respuesta de Collegia FreePayroll

Hi Chrissy,

Thank you so much for sharing your experience! We’re thrilled to hear that Cri was able to provide such genuine and caring support. It’s wonderful to know you felt truly helped and reassured.

Best regards,

Collegia FreePayroll Team

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