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Free Spirit Travel Insurance Opiniones 

4279
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Carla was most helpful as we went through thr medical sections. She listened and then explained how FreeSpirit could handle the information. This involved two calls over a period of 3 weeks or so. Ev... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

You were helpful and listened. With any difficulties you made light of them such as not being able to get in to the information you had relayed to me . Thank you most insurance companies just ask a se... Ver más

Valorada con 5 estrellas sobre 5

Your agent was knowledgeable and able to apply his knowledge to our specific requirements. Your three product levels for travel insurance is also good and easy to follow. We were very happy to... Ver más

Valorada con 4 estrellas sobre 5

Process for getting a quote nice and straightforward. Reasonable premium. It was easy to get through to a 'real' person on the phone for additional queries. That member of staff was clear and help... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Seguros de viaje
  2. también en la categoría
  3. Aseguradora
  4. Compañía de seguros

Escrito por la empresa

Free Spirit is all about providing travel insurance for people who don't want their health to stop them travelling. Our specially designed policy will give you peace of mind protection. So whatever your age or medical condition, make sure you get the cover you need before you travel. We now also have a cruise specific policy option so you can get cover for the things you need most. It includes missed embarkation, ship-to-shore repatriation and more. We are a part of the travel insurance company P J Hayman who have been offering travel insurance solutions since 1990. That's 35 years of travel insurance experience. Let us help you to travel, with confidence.

Free Spirit Travel Insurance - gives you the freedom to travel

Escrito por la empresa

Free Spirit 'Super Duper' level of cover is rated 5 Star by Defaqto
This means it provides one of the highest quality offerings on the market
MOST MEDICAL CONDITIONS AND DISABILITIES COVERED
Free Spirit was the first scheme of its type specifically dedicated to those being declined cover elsewhere due to their health. We are one of the UK's largest specialist travel insurance providers for people with medical conditions and disabilities.
NO AGE LIMIT
Single Trip and Annual Multi-trip cover have no age limit giving you the freedom to travel whatever your age.
ONLINE MEDICAL SCREENING, INSTANT QUOTES AND IMMEDIATE COVER
We'll ask you some questions about your medical conditions so that you get the cover that is right for you. For people with more complex medical conditions you may not be able to tick all the boxes as part of the online medical screening, this is where we offer a specialist person to person medical screening service on the telephone.
PEACE OF MIND INCLUDED
Should the unexpected happen while travelling abroad, by covering your medical condition(s) with Free Spirit will ensure you have the peace of mind protection you need.
COVER FOR THE WHOLE TRAVELLING PARTY
We also cover people without medical conditions at reduced premiums to ensure your friends, family, carers and travelling companions are fully covered as well.
SPORTS AND ACTIVITIES
You are automatically covered for over 80 different sports and activities free of charge when participating on an amateur basis.
UK CUSTOMER SERVICES
Our experienced and friendly customer services & claims teams are based in Rowlands Castle, Hampshire. They are on hand to help with any query you may have and the offices are open Mon to Fri 9am-5pm and closed Bank Holidays.
CRUISE SPECIFIC COVER
We have introduced a cruise specific policy cover option meaning you can get covered for missed embarkation, ship to shore repatriation and more.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(4279)

197 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A good human experience

A good human experience. So much nicer to deal with a warm human being. So a good experience in contrast to dealing with AI. I hope you continue to have a human contact & least for the few years that my wife & I have to bare our physical frailties

27 de marzo de 2026
Valorada con 4 estrellas sobre 5

E easy to deal with

Straightforward and easy to deal with. Medical questions were grouped by category and generally easy to answer.

10 de marzo de 2026
Valorada con 4 estrellas sobre 5

Expensive, but honest

This was a renewal. The cost had gone up considerably from last year, because of my age. When I got the paperwork for the policy, I noticed a small error. I rang them up; they made the change and offered me a small refund. Very straightforward

19 de marzo de 2026
Valorada con 5 estrellas sobre 5

Clear diction

Laura was very helpful and would seek advice if she was not sure. The main thing I got out of it was that I could clearly hear and understand everything that she said. That is so unlike many other companies - so diction is important and avoids any misunderstanding.

11 de marzo de 2026
Valorada con 5 estrellas sobre 5

What a pleasure it was to deal with the…

What a pleasure it was to deal with the lovely Trisha today. I needed help covering a child waiting for an operation. Trisha talked me through the whole process, made sure I understood everything and helped me make sure everything was covered for our upcoming trip. The communication was fantastic, and she made everything so easy
I had previously been so worried, but Trisha put me at ease with her friendly, bubbly personality. She is honestly a credit to her team, and I can not thank her enough for helping out in an incredibly stressful situation.
I will be recommending this company in the future to all friends and family!

24 de febrero de 2026
Opinión espontánea
Logotipo de Free Spirit Travel Insurance

Respuesta de Free Spirit Travel Insurance

Good afternoon,

Thank you for your kind words and for taking the time to leave us a review. We're delighted that you're happy with the experience you've had with us.

We will make sure we pass this message along to Trisha so that she gets the praise she deserves.

Kind regards,
The Free Spirit Team

Valorada con 4 estrellas sobre 5

Another year covered

As a returning customer I thought that having to complete the medical questionnaire again was excessive. Otherwise a relatively simple process to get the policy renewed.

15 de febrero de 2026

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