On Monday 5th October I visited your Newport, South Wales store and purchase a 3 and 2 seater sofa along with an armchair with the help of a young man employee named Kenny. His advice and overall kind... Ver más
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Consulta las opiniones de los clientes
Bought a sofa and chair set from the Barnstaple store today with Martin as our salesperson. Friendly person and made everything so easy. Used FW home stores Barnstaple plenty of times and another posi... Ver más
La empresa ha respondido
We Was greeted by a member of staff Ryan offered a tea , coffee and biscuit showed us round asked us what we wanted and helped us alot in store was very friendly and helpful. we found the ideal corn... Ver más
What a welcome! Tracy at the Newport store was brilliant. She was very welcoming, knowledgable and very accomadating . We bagged an absolute bargain in the sale and so over the moon with our purchase.... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- también en la categoría
- Accesorios para muebles
- Tienda de colchones
- Tienda de mobiliario para salones
- Tienda de muebles para dormitorio
- Tienda de sofás
Escrito por la empresa
FW Homestores is an independent furniture retailer specialising in sofas, dining and bedroom furnishings across the South West and Wales.
Información de contacto
Riverside Road, EX311QN, Barnstaple, Reino Unido
- 01271 323666
- accounts@fwhomestores.co.uk
- www.fwhomestores.co.uk
4,9
Excelente
6 mil opiniones
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Excellent customer service from Tom at…
Excellent customer service from Tom at Caerphilly store. Helpful but not pushy as with some stores. Gave advice & went out of his way to ensure we were ordering what we wanted. Thanks Tom.
31 de agosto de 2026
Opinión espontánea
Respuesta de FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear Tom provided such helpful and attentive service at our Caerphilly store.
It's great to know he took the time to offer advice and make sure you were confident in your choice, without any pressure.
We'll be sure to pass your kind words on to Tom, and we hope you enjoy your new furniture. Team FW Homestores
Wonderful shopping experience as…
Wonderful shopping experience as always! Tracy in the Newport store was amazing! Very knowledgeable, friendly and patient with us. We went in twice over the weekend as I needed to think on our purchase overnight. Amazing customer service and everyone we came into contact with at the Newport store was lovely. This will continue to be our go to place for furniture. Thanks again Tracy
31 de agosto de 2026
Opinión espontánea
Respuesta de FW Homestores
Thank you for such wonderful feedback.
We're delighted to hear Tracy made both of your visits to our Newport store so enjoyable with her friendly, knowledgeable and patient approach.
It's lovely to know you felt comfortable taking your time to make the right decision, with no pressure at all.
We'll be sure to share your kind words with Tracy and the team, and we're thrilled to be your go-to furniture store. Team FW Homestores
Tom was very helpful and knowledgeable
Tom was very helpful and knowledgeable, great customer service
31 de agosto de 2026
Opinión espontánea
Respuesta de FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Tom was so helpful and knowledgeable throughout your visit.
It's great to know his friendly approach made for a positive customer service experience.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
David at the Barnstaple store was very…
David at the Barnstaple store was very helpful and clear; answering all questions professionally and politely.
Excellent service
31 de agosto de 2026
Opinión espontánea
Respuesta de FW Homestores
Thank you for your lovely feedback.
We're delighted to hear David was so helpful, clear and professional during your visit to our Barnstaple store.
It's great to know he answered all your questions with patience and courtesy.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Stratton
The Barnstaple store was well stocked and layout good and the Staff were Friendly and very helpful.
Exceptional service from David.
31 de agosto de 2026
Opinión espontánea
Respuesta de FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear you enjoyed the well-stocked Barnstaple store and found the layout easy to browse.
It's wonderful to know the team was friendly and helpful, with David providing exceptional service during your visit.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Great experience at FW Furniture Barnstaple
Great experience shopping at Barnstaple FW Furniture. Great prices, plenty of stock and friendly approachable staff especially, Dave.
31 de agosto de 2026
Opinión espontánea
Respuesta de FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear you enjoyed shopping at our Barnstaple store and found the prices and range so appealing.
It's great to know the friendly and approachable team, especially Dave, made your visit such a positive experience.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Helpful
A lovely gentleman called Alex helped us today when we purchased some bedroom furniture. Nothing was to much trouble and he had a good knowledge of the products he was selling. We would definitely go back.
31 de agosto de 2026
Opinión espontánea
Respuesta de FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Alex was so helpful and knowledgeable while you were choosing your new bedroom furniture.
It's wonderful to know nothing was too much trouble and that he made your visit such a pleasant experience.
We truly appreciate your kind words and look forward to welcoming you back again soon. Team FW Homestores
Ryan was very helpful today as we found…
Ryan was very helpful today as we found the settee we loved, thank you
31 de agosto de 2026
Opinión espontánea
Respuesta de FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Ryan was so helpful in finding the settee you loved.
It's great to know his guidance made your visit easy and enjoyable.
We truly appreciate your kind words and hope you enjoy your new settee for many years to come. Team FW Homestores
Tom was really helpful
Tom was really helpful, friendly and polite.🚀👍
31 de agosto de 2026
Opinión espontánea
Respuesta de FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Tom was so helpful, friendly and polite during your visit.
It's great to know his approach made you feel comfortable and well looked after.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Kenny was great today when me and my…
Kenny was great today when me and my partner came in to purchase a table.
Quick and easy process and hospitality was absolutely great.
31 de agosto de 2026
Opinión espontánea
Respuesta de FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Kenny made your table purchase quick, easy and enjoyable.
It's wonderful to know you and your partner appreciated his friendly approach and great hospitality.
We truly appreciate your kind words and hope you enjoy your new table for many years to come. Team FW Homestores
Great price and customer service
Purchased a 2 and a 3 seater sofa in FW Homes today, got a great deal with amazing discounts in the bank holiday sale and was able to get a much higher spec for my budget! Many thanks to Paul in the Caerphilly store for his help and advice plus a great deal, looking forward to getting it delivered now!
31 de agosto de 2026
Opinión espontánea
Respuesta de FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear Paul helped you secure such a great deal on your new 2 and 3 seater sofas.
It's wonderful to know the bank holiday offers allowed you to choose a higher specification within your budget, with Paul's advice making the process easy.
We truly appreciate your kind words and hope you love your new sofas when they arrive. Team FW Homestores
Great service at FW home stores
Great service at FW home stores
Thanks To Ryan who swiftly sorted out our purchase. Thanks very much
31 de agosto de 2026
Opinión espontánea
Respuesta de FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Ryan provided great service and made the purchase quick and straightforward.
It's wonderful to know he handled everything efficiently and helped make your visit a positive one.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Excellent service…
We went to the Barnstaple store to look at sofas. Martin was very helpful and gave us all the information we needed in a friendly and professional manner. Excellent service resulting in an order for two sofas.
31 de agosto de 2026
Opinión espontánea
Respuesta de FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear Martin gave you all the information you needed while keeping the experience friendly and professional.
It's wonderful to know his helpful approach gave you the confidence to order two sofas.
We truly appreciate your kind words and hope you love your new sofas when they arrive. Team FW Homestores
Ryan was amazing as soon as we walk…
Ryan was amazing as soon as we walk through the door, he was very patient and very formative!!!!!
31 de agosto de 2026
Opinión espontánea
Respuesta de FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear Ryan made such a great impression from the moment you walked through the door.
It's wonderful to know he was patient, informative and took the time to help you throughout your visit.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
We went to FW Homes looking for a sofa…
We went to FW Homes looking for a sofa bed and reclining chair. Alex the customer service person was very helpful and made the purchase easy. he is a very helpful and professional sales person. Will definately use this company in the future
29 de agosto de 2026
Opinión espontánea
Respuesta de FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear Alex made finding your sofa bed and reclining chair such an easy and enjoyable experience.
It's wonderful to know his helpful and professional approach gave you confidence in your purchase.
We truly appreciate your support and look forward to welcoming you back again for your future furniture needs. Team FW Homestores
Kenny made our visit easy and got…
Kenny made our visit easy and got exactly what we wanted.
31 de agosto de 2026
Opinión espontánea
Respuesta de FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Kenny made your visit easy and helped you find exactly what you were looking for.
It's great to know his friendly and helpful approach made the whole experience so straightforward.
We truly appreciate your kind words and hope you enjoy your new furniture for many years to come. Team FW Homestores
Great service today by Alex at the Barnstaple store
Great service today by Alex at the Barnstaple store! Me and my partner purchased our first sofa and they went through all of the options with us. Appreciate the help.
30 de agosto de 2026
Opinión espontánea
Respuesta de FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Alex made choosing your first sofa such a smooth and enjoyable experience.
It's great to know he took the time to explain all the options and helped you and your partner make the right choice.
We truly appreciate your kind words and hope you both enjoy your new sofa for many years to come. Team FW Homestores
Caerphilly store exceptional service
Fantastic range of items available at the Caerphilly store. Andrew was on hand for any questions I had and helped clarify how the extending table operated, along with explaining exactly how the items would arrive and what assembly was required. I couldn't have asked for a better service and the items were of very high quality at very competitive prices.
30 de agosto de 2026
Opinión espontánea
Respuesta de FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear you were impressed with the range at our Caerphilly store and that Andrew was on hand to answer all your questions.
It's great to know his clear advice on the table, delivery and assembly gave you confidence in your purchase.
We're also pleased you found the quality excellent and the prices competitive. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come. Team FW Homestores
Great customer service today from Alex…
Great customer service today from Alex at the Barnstaple store.
30 de agosto de 2026
Opinión espontánea
Respuesta de FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Alex provided such great customer service during your visit to our Barnstaple store.
It's wonderful to know he made your experience a positive one.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Great buying experience working with…
Great buying experience working with Tim to find the perfect sofa for our home, couldn't of been more helpful running around taking measurements of several components of multiple sections of sofas was no issue at all for him.
Can't think of any reason to give any kind of negative or constructive criticism will be back again soon to complete the living room Ty Tim 👍
30 de agosto de 2026
Opinión espontánea
Respuesta de FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear Tim went the extra mile to help you find the perfect sofa, taking measurements and exploring different options with you.
It's wonderful to know his patience and willingness to help made the whole buying experience so easy and enjoyable.
We truly appreciate your kind words and look forward to welcoming you back when you're ready to complete your living room. Team FW Homestores
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