Yet another great customer service and product experience with Genie Hand. I wouldn’t buy this kind of safe (if one even exists) from any one else then Dan and Genie Hand!
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Consulta las opiniones de los clientes
My experience with the Time Lock Countdown safe has been exceptional. The product has been reliable and sturdy. I have used it successfully for over 3 years. All efforts to contact the company have... Ver más
A timed safe is not a common product to find. There are cheap plastic things or very expensive and difficult safes. Genie Hand Timed Safe was affordable, sturdy and works flawlessly. When I lost my... Ver más
The company is truly striving to provide a great experience, through its both products and customer service. I previously got a small size of the Time Lock Countdown Safe, the older version,... Ver más
Información sobre la empresa
- Tienda de cajas de seguridad y cajas fuertes
- Proveedor de accesorios para muebles
- Proveedor de equipos de seguridad
- Tienda de equipos de seguridad
- Proveedor de sistemas de seguridad
Sobre Genie Hand
Escrito por la empresa
Safes for Every Need!
Take back control with our professional Time Lock Safes
Since 2012, we have specialized in the production of high-quality time-lock security solutions. Our safes are designed to help with habit control, addiction management, and enhanced business security.
Our Specialized Collection
Warranty & Support
2-year warranty
All safes are covered by statutory consumer warranty in accordance with applicable regulations.
In case of manufacturing defects or lack of conformity, the Customer is entitled to free repair or replacement of the Product, at no additional cost. Where legally applicable, the Customer may request a price reduction or contract termination with a corresponding refund.
We are responsible for conformity defects that appear within 24 months from delivery. Claims may be exercised within 26 months from the delivery date.
✔ Free repair or replacementIn case of manufacturing defects or lack of conformity, the Customer is entitled to free repair or replacement of the Product, at no additional cost. Where legally applicable, the Customer may request a price reduction or contract termination with a corresponding refund.
We are responsible for conformity defects that appear within 24 months from delivery. Claims may be exercised within 26 months from the delivery date.
✔ Clear warranty coverage
✔ Dedicated after-sales support
✔ Transparent consumer protection
Información de contacto
Largo Giacinto Menotti Serrati 3, 58100, Grosseto, Italia
- info@geniehand.com
- www.geniehand.com
4,8
Excelente
165 opiniones
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Great customer service
Great customer service
Fast delivery times
David is great to work will very professional
Easy website to order what you require
27 de febrero de 2022
Perfect service!
Good quality product! Thanks to Dan who had to overcome many challenges to get me my safe for my business in a good time frame!
Thanks Dan for all your help !
22 de febrero de 2022
Respuesta de Genie Hand
Hi, we have traced your package, it's waiting to be collected at the DHL point. I have requested a new attempt to deliver it.
UPDATE
The safe has been delivered. Everything is sorted out. Thanks for your help.
Kind of a safe
Kind of a safe, what no other has
Easy buy, delivery quick and without any problem to other state EU
21 de enero de 2022
Genie Hand Review
I have two of the Lock Boxes. The first one is flawless. The second one was difficult to program (multiple attempts required) and the lock is very stiff. Fairly priced for the product and customer service is good.
20 de diciembre de 2021
Fast shipping and clear product info
7 de diciembre de 2021
Excellent service and great product
Excellent service and great product! Highly recommended
5 de diciembre de 2021
Excellent service and product
Bought a time lock safe. The first one was faulty, sent them documentation of the errors, and I got fast immediate response from the Genie Hand that they had made changes to some parts that improves it. They sent me a new improved time lock safe for free due to this. Fast delivery. It has worked wonderful now for several months. Very good product, and one of the most excellent services I have encountered by online shopping. Definetely the best time lock safe out there. Pro tip: hide your key's somewhere far away, or give it to someone else in the mean time. That way, you can be 100% sure that you won't reach whatever you store in it during the set time lock. Well worth the money. These other cheap time boxes made of plastic is easily destroyed to reach whatever it's in there. You won't break this unless you use powerful explosives or a powerful angle grider with diamond blades. 5/5 from me!
19 de noviembre de 2021
Opinión espontánea
Awsome safe.timer works awsome.well…
Awsome safe.timer works awsome.well worth the money.best safe u can buy.
4 de noviembre de 2021
Purchased but it's faulty
Purchased but it's faulty. The lock mechanism is very fragile and mine after a couple of times using no longer locks.
22 de octubre de 2021
Respuesta de Genie Hand
Hi Adam, we are sorry to hear that your safe had mechanical issues.
Write us and we will send you a new unit.
Dan
Genie Hand
UPDATE:
Hi Adam, we have shipped a new unit, we have received the confirmation regarding the delivery.
Write us back with any questions.
Dan
We bought a safe that uses the set time…
We bought a safe that uses the set time frames a few years ago and we're very happy with it. It helped me cut back and eventually quit smoking, I don't think I could have quit without the help of having the safe. Now we use it to lock up the video game controllers. I don't have to police what time the kids can play, they know what times they can get the controllers and play so there's no more arguing about it. The battery lasts for a long time which is nice that we don't have to plug it in. I recently asked for a replacement cover for the time piece and they responded quickly and sent me the part. It didn't break, we just misplaced it. Yes, shipping can be expensive but it's coming from overseas so that's to be expected. All in all, a great experience and a really helpful and well made product. If you need to cut back or quit a vice, this will do it.
28 de septiembre de 2021
Opinión espontánea
Compassionate customer service
They definitely took care of me!
27 de septiembre de 2021
Opinión espontánea
Product delivered quickly and efficently
24 de septiembre de 2021
AMAZING PRODUCT AND SERVICE
13 de septiembre de 2021
Friendly & professional
Received a faulty safe at first but friendly staff rectified this by sending a replacement.
The safe damage could have been in transit.
26 de julio de 2021
Great for my Brother's addiction to…
Great for my Brother's addiction to ADHD tablets, I lock them away in this safe and I set it to only open up in a 10 minute window where I can give him the right amount of tablets for the day. It saves me from having to argue with him about giving him more tablets later in the day as I say I threw out the key and it won't open at any other time of day thanks to the time lock. It's a great relief
5 de julio de 2021
Excellent customer service and product
Excellent customer service and product, one of its kind.
10 de mayo de 2021
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