Yet another great customer service and product experience with Genie Hand. I wouldn’t buy this kind of safe (if one even exists) from any one else then Dan and Genie Hand!
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
My experience with the Time Lock Countdown safe has been exceptional. The product has been reliable and sturdy. I have used it successfully for over 3 years. All efforts to contact the company have... Ver más
A timed safe is not a common product to find. There are cheap plastic things or very expensive and difficult safes. Genie Hand Timed Safe was affordable, sturdy and works flawlessly. When I lost my... Ver más
The company is truly striving to provide a great experience, through its both products and customer service. I previously got a small size of the Time Lock Countdown Safe, the older version,... Ver más
Información sobre la empresa
- Tienda de cajas de seguridad y cajas fuertes
- Proveedor de accesorios para muebles
- Proveedor de equipos de seguridad
- Tienda de equipos de seguridad
- Proveedor de sistemas de seguridad
Sobre Genie Hand
Escrito por la empresa
Safes for Every Need!
Take back control with our professional Time Lock Safes
Since 2012, we have specialized in the production of high-quality time-lock security solutions. Our safes are designed to help with habit control, addiction management, and enhanced business security.
Our Specialized Collection
Warranty & Support
2-year warranty
All safes are covered by statutory consumer warranty in accordance with applicable regulations.
In case of manufacturing defects or lack of conformity, the Customer is entitled to free repair or replacement of the Product, at no additional cost. Where legally applicable, the Customer may request a price reduction or contract termination with a corresponding refund.
We are responsible for conformity defects that appear within 24 months from delivery. Claims may be exercised within 26 months from the delivery date.
✔ Free repair or replacementIn case of manufacturing defects or lack of conformity, the Customer is entitled to free repair or replacement of the Product, at no additional cost. Where legally applicable, the Customer may request a price reduction or contract termination with a corresponding refund.
We are responsible for conformity defects that appear within 24 months from delivery. Claims may be exercised within 26 months from the delivery date.
✔ Clear warranty coverage
✔ Dedicated after-sales support
✔ Transparent consumer protection
Información de contacto
Largo Giacinto Menotti Serrati 3, 58100, Grosseto, Italia
- info@geniehand.com
- www.geniehand.com
4,8
Excelente
165 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Safe
Dan was great to work with. Will definitely purchase from him again. Thank you! Awesome customer service!!
11 de agosto de 2020
Opinión espontánea
Great service and product!
16 de julio de 2020
Opinión espontánea
Shipping because of Covid 19 crisis slowed down
Our product was stuck in Belgium for 10 days through no fault of the company! We received it yesterday and are very happy with the product, company communication through email is awesome! Linda
8 de julio de 2020
Opinión espontánea
Great Pre-Sales Customer Service!
I had many, many questions prior to my purchase. They answered all of my emails promptly and thoroughly plus with respect and courtesy. I have not yet had a chance to unbox and use my safe but if the quality of their product is anything like the quality of their pre-sales customer service, I will certainly be a very, very happy customer.
At this point, I would highly recommend them.
22 de junio de 2020
Opinión espontánea
Fast delivery
15 de junio de 2020
Opinión espontánea
Went beyond the call of duty
22 de mayo de 2020
Opinión espontánea
This safe has been a life-changer
This safe has been a life-changer. Dispatched promptly and received promptly. Couldn't be happier with it.
2 de mayo de 2020
Opinión espontánea
So happy about my safe
So happy about my safe, well built and easy to use.
Support very friendly and always available to help!
19 de abril de 2020
Opinión espontánea
Really great product and service!!
Really great product, really great service!
Definetly recommend!
31 de marzo de 2020
Opinión espontánea
Worked exactly as I imagined.
Helps me to control my mobile phone addiction and allows me to stay at the library for long hours.
24 de marzo de 2020
Opinión espontánea
Fantastic
Fantastic safe I search for in many years. Recomened it warmly
18 de marzo de 2020
Opinión espontánea
No reply from company after receiving…
No reply from company after receiving the product and not being satisfied requesting for a return. Bad product! Do not buy.
17 de marzo de 2020
Opinión espontánea
Respuesta de Genie Hand
Dear David,
We apologize for the inconvenience.
Please contact us at info@geniehand.com and we will help with your refund.
Follow up: We checked our email records, and we answered one day after your request.
We also asked you to contact us at our email so that we can help you with the refund, but we didn't receive any message from you.
We are available at any time you would like to contact us if you are not satisfied with our product.
Best
Genie Hand
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.