Yet another great customer service and product experience with Genie Hand. I wouldn’t buy this kind of safe (if one even exists) from any one else then Dan and Genie Hand!
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Consulta las opiniones de los clientes
My experience with the Time Lock Countdown safe has been exceptional. The product has been reliable and sturdy. I have used it successfully for over 3 years. All efforts to contact the company have... Ver más
A timed safe is not a common product to find. There are cheap plastic things or very expensive and difficult safes. Genie Hand Timed Safe was affordable, sturdy and works flawlessly. When I lost my... Ver más
The company is truly striving to provide a great experience, through its both products and customer service. I previously got a small size of the Time Lock Countdown Safe, the older version,... Ver más
Información sobre la empresa
- Tienda de cajas de seguridad y cajas fuertes
- Proveedor de accesorios para muebles
- Proveedor de equipos de seguridad
- Tienda de equipos de seguridad
- Proveedor de sistemas de seguridad
Sobre Genie Hand
Escrito por la empresa
Safes for Every Need!
Take back control with our professional Time Lock Safes
Since 2012, we have specialized in the production of high-quality time-lock security solutions. Our safes are designed to help with habit control, addiction management, and enhanced business security.
Our Specialized Collection
Warranty & Support
2-year warranty
All safes are covered by statutory consumer warranty in accordance with applicable regulations.
In case of manufacturing defects or lack of conformity, the Customer is entitled to free repair or replacement of the Product, at no additional cost. Where legally applicable, the Customer may request a price reduction or contract termination with a corresponding refund.
We are responsible for conformity defects that appear within 24 months from delivery. Claims may be exercised within 26 months from the delivery date.
✔ Free repair or replacementIn case of manufacturing defects or lack of conformity, the Customer is entitled to free repair or replacement of the Product, at no additional cost. Where legally applicable, the Customer may request a price reduction or contract termination with a corresponding refund.
We are responsible for conformity defects that appear within 24 months from delivery. Claims may be exercised within 26 months from the delivery date.
✔ Clear warranty coverage
✔ Dedicated after-sales support
✔ Transparent consumer protection
Información de contacto
Largo Giacinto Menotti Serrati 3, 58100, Grosseto, Italia
- info@geniehand.com
- www.geniehand.com
4,8
Excelente
165 opiniones
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Perfect
Perfect, according to expected.
I propose as an improvement a light to see better the display. If you install the safe in a dark place it is hard to see display
29 de marzo de 2021
Hey great safe works as I intended
23 de marzo de 2021
Great comeback
Things went a bit wrong at first, but my main man Dan from Genie Hand made everything great, really quickly. I'm super happy about my experience (the safe is awesome too). Highly recommended.
12 de febrero de 2021
Customer service was excellent and…
Customer service was excellent and great product
29 de enero de 2021
Very nice Contact to the Company
Very nice Contact to the Company. I never asked for any discount, just Hand some Questions regarding the product. When i payed the Full Amount which was written in the internet, they transfered Money back! they said, in my case they could give me a discount! Wow! Super exceptional nice behavior. Thanks for all.
Dr Tima
18 de enero de 2021
Sent an email asking about a few…
Sent an email asking about a few workings on the safe (led indicator and autolock after incorrect attemps). Received a message very promptly. Overall great service
21 de diciembre de 2020
It was a great product and has helped…
It was a great product and has helped me keep an unhealthy habit under control ever since getting it. I was desperate for some accountability and this has allowed me to get that without being dependent on another person.
15 de diciembre de 2020
Above and beyond customer service
Above and beyond customer service. This company really stands behind there products. I would strongly recommend this companies products.
3 de diciembre de 2020
Very well made & useful lock safe!
Firstly, this is the only safe if it’s kind which offers a time lock.
Helps you to combat cravings and addictions EXTREMELY EFFECTIVELY.
Lovely compact size.
High quality product.
A MUST HAVE!
Mounts to the floor and wall (many safes do not have this feature).
The time lock is really easy and intuitive to use and works well straight out of the box.
Really nice compact design but large enough to hold plenty of valuable items also.
HIGHLY RECOMMENDED!
1 de diciembre de 2020
Opinión espontánea
The Customer Support from Dan D was…
The Customer Support from Dan D was awesome! He helped me out on Skype, and happily we learned that I had set up the timer and code correctly! He was very helpful!
16 de noviembre de 2020
Power in. Your hands
I really like my Genie. The learning how to use took a minute. The next thing is to be able to find a reliable friend to give your keys to.
19 de octubre de 2020
Best product in the industry
The Genie Hand safe is in my opinion the best time lock product in the industry. It is easy to set up and use. I would recommend the Genie Hand safe to anyone who has temptation and is short on willpower.
12 de octubre de 2020
Excellent customer service
Customer service was responsible, reasonable, and dependable. If you are unsure about the product, go ahead and get it. If there is any issue, they will help you out. Highly recommended.
29 de septiembre de 2020
Opinión espontánea
Great product. AMAZING customer service
The product works well.
But what really sets this seller apart is the insanely great customer service. I really can not believe the conscientious and attentive support. 6 stars!
21 de septiembre de 2020
Opinión espontánea
Super speedy delivery of product from…
Super speedy delivery of product from the other side of the world and found the safe easy to set up when following the online video. Really happy with the quality of the product, thanks very much!
14 de septiembre de 2020
Opinión espontánea
Excellent customer service, very fast shipping, great product
Safe works great, and customer service was excellent--very responsive and friendly. My order arrived damaged, and they reshipped immediately upon seeing pictures and it arrived from Italy to my home in the U.S. in two days. Safe is easy to use and seems well-built. Very happy with this company, their customer service, and their product.
3 de septiembre de 2020
Opinión espontánea
Worked
Worked. I have been frustrated and seeking a solution. The safe is easy to program. Finally took control of a problem that I have had for years.
14 de agosto de 2020
Opinión espontánea
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