Gigaclear Opiniones 38.658

Gigaclear service is fast, and Baily in CS was lovely to deal with.

I was looking at reducing my bill, Thomas aided in finding me a new contract £20 a month cheaper..

Sam was an incredibly patient and helped me to sort out multiple problems without me feeling rushed .
Best experience ,thank you

Josh was absolutely phenominal at saving me money, very ckear and understanding individual.

Bailey was very helpful and covered everything I asked very clearly.

Great service, thanks again!

Very helpful customer team and tech support. Renegotiated a new contract with better tech and pricing. Ten out of ten

A very helpful and informative assistant who was pleasant in understanding my query

Customer service is friendly but unreliable because after speaking to 3 different customer reps over the space of a week I have been told different delivery days each time. Very frustrating when you live in an area with no signal and are reliant on wifi.

Kaitlyn was very helpful, polite and efficient. She helped me get the deal I wanted and prevented me from moving to a different supplier.

Excellent service
So pleasent to have a U.K. call centre with no background noise
Clear communication really easy to understand and completely understood the situation
10/10 well done Lewis
Chris and Lesley

Great experience to renew contract. John from customer loyalty was very helpful and talked me through my options before I made my decision. Great to get an outstanding renewal price and so pleased Gigaclear were the best option.

Meg handled my query brilliantly. Call was short and easy. Our 18 month minimum was ending so I called to see what options are available and we went through everything in quick detail and updated all details with ease.

Lovely customer service advisors who listen carefully and solve any issues that may arise. 100% recommend.

Our gigaclear internet was down and we live in an area with poor SIM connection. Callum was patient and helped us through the reboot process and we're now connected again. Thank you Callum!

I have found that the full fibre internet provision has been excellent, customer service excellent and pricing excellent. Really the tri-factor for me.

Very happy with the help I received. Latisha was patient and kind and helped me get the issue with our connection sorted quickly and efficiently. Thank you Latisha.

Joseph Cornish attended a fault at our house, he spent all day sorting it out most of which was sitting in the rain and he did not leave until it was all sorted. He was polite, informative and helpful and was a credit to Gigaclear.

Joined Gigaclear and have been very impressed with the quality of service - zero disruption. Our renewal email came through and it was a hefty price difference to our introductory offer. I phone the customer helpline and asked if anything could be done on our renewal price, John the agent actually came back with a price better than what I had hoped for. Amazing company that values existing customers and great customer service representative supporting customer retention.

Have used Gigaclear for 18 months and as my wife is disabled we need a dependable phone system and power cut battery back up. Had a serious shock when renewal notice came through. Increase even without loyalty discount was nearly 100%. Took a serious look at going back to FTTC as do not really use the 300 mps speeds that Gigaclear provide (at 80 we do not do much gaming). Had a good talk with their customer services about our low speed and dependable phone requirement. We came to an agreement for renewing an 18 month contract based on same use levels. Their offer was much more in line with our expectations and very welcome for a pensioner.

I was looking for renewal deals and my advisor Shoaib Araf was brilliant.
He was very polite and courteous and clarified any questions I had.
He went through all the options that match my requirements and managed to get me a good deal.
Hats of to Shoaib