Gigaclear Opiniones 38.658

I spoke with Shoaib ahead of my contract coming to an end. My options were explained to me in an informative and non-pressured manner. I had some reservations as the price was slightly dearer than expected, but Shoaib was able to reduce it to a price that I was happy with. Not had anything other than good experiences with Gigaclear and it's staff and would happily recommend them.

Kaitlyn was very helpful. With her help, my contract was renewed at an acceptable discounted rate. I have the 400 mbs wifi version supplied, which is great for us.

Kaitlyn was very helpful. Our contract ended and price had jumped up massively. Kaitlyn offered a reduced amount equivalent to other providers' rates for attracting new customers without any quibbling, so I was happy to stay as service and speeds have been great with Gigaclear

Contacted gigaclear as my internet died & they sent out an engineer Joseph Cornish to help.
Joe was fantastic, he figured out the problem in seconds & quickly sought to resolve the problem.
Not only was Joe great at fixing the problem, he was also very friendly & personable & quite honestly, a pleasure to deal with.
I am really pleased with the service from gigaclear & Joe is a real asset to them & a brilliant example of what great customer service looks like!

Phoned to discuss my bill. The girl I spoke to was lovely. Very keen to help and coped with my annoyance about the actual fibre optic service we are receiving.

Joseph Cornish provided patient, excellent advice and applied first class expertise in resolving my internet problem.
I strongly recommend him to others while also hoping he will be my go to engineer if I have future problems.

Great signal and connection really good and fast broadband

Very efficient and quick service with no confusion. Well explained. Thankyou

Once speaking to a person excellent help. Good clear information provided. I have been with Gigaclear for 6 years and cannot fault the service in terms of both technology and service, it is brilliant.

Time for our contract renewal today and had an extremely helpful conversation with Lewis who talked through options we could have as a valued customer. Thank you Lewis and Gigaclear who continues to provide us with an excellent service.

Sam your customer service agent was exceptional!
He really cared about getting us back online and fixing our issues
Nothing was too much trouble

Still awaiting an engineer visit and speed test but we are back online

If only all of your agents cared as much as Sam :)

Today I received excellent service from Justine at Gigaclear. I had an issue with new contract pricing and it was resolved without hassle to my complete satisfaction. Justine was polite, efficient, and spoke with a clear, smiley voice. Thank you for your professional service.

Very helpful, dealt with issue within 2mins.

Thomas was very professional and went through the contract details in a clear way

I received email about my new contract, so phoned customer service spoke to Lucy who was so very helpful & polite. Definitely a 5 Star review.
Thank you Lucy for being so helpful

This was the first full fibre service I signed up to, 18 months ago. During that time there have been a couple of little niggles but they were sorted quickly and efficientally. The service has been spot on, speeds as advertised. The routers let them down sometimes as not the best kit for coverage.
Thomas from their loyalty department has been great. Professional, helpful and knowledgeable. Thank you.

As usual, customer service was excellent. Lucy was very helpful and all the information was extremely clear.

Called up to review my options at the end of the initial contract term. Was dealt with by Lucy who was calm, informed and very personable and who explored a wide range of options until we found one to agree on. Thankyou Lucy...renewing a contract was a lovely and entirely pain free experience!

Thomas gave us very clear information on our new contract and a fair discount.

To day I had an issue with my internet David is of super assistance and was very patient assisting me to reconnect my internet. Thank you David so much for the excellent way you assisted me